Proceeding of International Conference on Social Science and Humanity
Vol. 3 No. 4 (2026): Proceeding of International Conference on Social Science and Humanity

IMPLEMENTATION OF THE E-BUDDY APPLICATION IN IMPROVING ADMINISTRATIVE SERVICES AT KENONGO VILLAGE

Suryaning Tyas (Muhammadiyah University of Sidoarjo, Indonesia)
Hendra Sukmana (Muhammadiyah University of Sidoarjo, Indonesia)



Article Info

Publish Date
26 Sep 2026

Abstract

Objective: This study aims to analyze the implementation of the E-Buddy Application in improving administrative services at Kenongo Village. The analysis is based on Charles O. Jones’ policy implementation theory, which emphasizes three main indicators: organization, interpretation, and application.  Method: This research employs a descriptive qualitative approach. Data were collected through interviews, observation, and documentation involving key informants, including the Head of Kenongo Village and administrative staff responsible for operating the E-Buddy system. Data analysis was conducted using the Miles and Huberman interactive model, consisting of data collection, data reduction, data display, and conclusion drawing. Results: The findings reveal that the implementation of the E-Buddy application has contributed to improving efficiency, transparency, and effectiveness in village administrative services, particularly in digital correspondence management and employee attendance systems. From the organizational aspect, task distribution and coordination have been structured properly, although minor technical and network issues still occur. In terms of interpretation, village officials have demonstrated adequate understanding after receiving training. Regarding application, the system has been consistently utilized in daily administrative activities, despite the need for improvements in system reliability and communication procedures.   Novelty: This study provides an in-depth analysis of digital administrative transformation at the village level using Charles O. Jones’ implementation framework, offering practical insights for strengthening e-government practices in rural governance.

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Journal Info

Abbrev

icossh

Publisher

Subject

Agriculture, Biological Sciences & Forestry Earth & Planetary Sciences Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

Description

The Proceeding of International Conference on Social Science and Humanity is a global platform designed to bring together scholars, researchers, and practitioners from diverse disciplines to share their cutting-edge research and insights in the fields of social sciences and humanities. The ...