<![CDATA[Transnational households depend on digital public services to coordinate identity, civil registration, family records, and other administrative requirements across national borders. These capabilities also form part of the practical infrastructure that supports temporary return, family visits, and other forms of migrant-linked mobility. This article examines a digital public service literacy program delivered by Universitas Muhammadiyah Bengkulu in partnership with the Malaysian Special Branch of ‘Aisyiyah (PCIA Malaysia) between July and November 2025. The participatory, mobile-first curriculum addressed digital safety, public service mapping, simulated e-government transactions, document planning, and family coordination. Thirty participants joined the program: 18 migrant workers, 10 family members in origin communities, and two returned migrants; 28 completed matched pre- and post-assessments. The composite digital literacy score increased from 2.76 to 4.10 on a five-point scale, with digital safety and privacy showing the largest domain gain. Twenty-seven participants prepared personal document-processing plans, 24 completed all simulated tasks, and 24 prepared family digital service agreements. Mean satisfaction reached 4.5 out of 5. The findings indicate stronger immediate administrative readiness and safer digital-service practices, but they do not establish completed government transactions, travel outcomes, or sustained behavioral change. The program demonstrates how diaspora-linked digital literacy can strengthen the administrative capacity of transnational households and reduce information barriers surrounding cross-border family mobility. Longitudinal monitoring is required to determine whether these gains translate into more reliable service access and mobility-related outcomes.]]>
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