Brilliant International Journal of Management and Tourism
Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism

Job Demands, Job Resources, and Work Engagement among Civil Servants in Sumedang Regency, West Java, Indonesia: A Job Demands-Resources Perspective

Ema Yudiani (Universitas Islam Negeri Raden Fatah Palembang)
Herdian Martino (Universitas Islam Negeri Raden Fatah Palembang)
Annisa Rizka Kusuma (Universitas Sriwijaya Palembang)



Article Info

Publish Date
30 Jun 2026

Abstract

Work engagement is a key psychological resource for public sector organizations that must deliver quality services under increasing administrative pressure. This study examined the effects of job demands and job resources on work engagement among civil servants (State Civil Apparatus, ASN) working in regional apparatus organizations in Sumedang Regency, West Java, Indonesia. Guided by the Job Demands-Resources (JD-R) model, a quantitative cross-sectional survey was conducted with 150 civil servants selected through proportionate sampling. Job demands, job resources, and work engagement were measured using validated self-report scales, and the data were analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. The results showed that job demands and job resources together explained 47.0% of the variance in work engagement. Job resources, including supervisor support, autonomy, performance feedback, and career development opportunities, were a strong positive predictor of work engagement (β = .66, p < .001), whereas job demands were not a significant unique predictor (β = -.09, p = .140). These findings indicate that strengthening job resources is a more effective strategy than merely reducing workload for sustaining engagement in local government.

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Journal Info

Abbrev

BIJMT

Publisher

Subject

Economics, Econometrics & Finance

Description

BIJMT : Brilliant International Journal Of Management And Tourism is published three times a year, in February, June and October by Lembaga Pengembangan Kinerja Dosen. This journal is SINTA 5 accredited (Decree of the Director General of Higher Education, Research and Technology Number ...