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All Journal Brilliant International Journal of Management and Tourism
Annisa Rizka Kusuma
Universitas Sriwijaya Palembang
Economics, Econometrics & Finance

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The Effect of Work-Life Balance and Psychological Capital on Employee Engagement among Manufacturing Employees in Surabaya, Indonesia Ema Yudiani; Dianti Ria Saputri; Annisa Rizka Kusuma
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.8202

Abstract

Employee engagement is a key psychological resource for organizational performance, yet many manufacturing firms in emerging economies struggle to sustain it under demanding production schedules. This study examined the effect of work-life balance and psychological capital on employee engagement among manufacturing employees in Surabaya, Indonesia. A quantitative, cross-sectional survey design was used with 210 employees selected through proportionate stratified random sampling. Data were collected using adapted versions of a work-life balance scale, the Psychological Capital Questionnaire, and the Utrecht Work Engagement Scale (UWES-9), and analyzed using Pearson correlation and multiple linear regression. All instruments showed good reliability (Cronbach's alpha from .84 to .91). Work-life balance (β = .30, p < .001) and psychological capital (β = .47, p < .001) each predicted engagement, and together they explained 44.5% of its variance, F(2, 207) = 83.00, p < .001. Psychological capital was the stronger predictor. The findings support the Job Demands-Resources model and Conservation of Resources theory, and suggest that organizations should combine family-supportive work arrangements with programs that develop hope, efficacy, resilience, and optimism. Practical implications, limitations, and directions for future research are discussed.
Job Demands, Job Resources, and Work Engagement among Civil Servants in Sumedang Regency, West Java, Indonesia: A Job Demands-Resources Perspective Ema Yudiani; Herdian Martino; Annisa Rizka Kusuma
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.8203

Abstract

Work engagement is a key psychological resource for public sector organizations that must deliver quality services under increasing administrative pressure. This study examined the effects of job demands and job resources on work engagement among civil servants (State Civil Apparatus, ASN) working in regional apparatus organizations in Sumedang Regency, West Java, Indonesia. Guided by the Job Demands-Resources (JD-R) model, a quantitative cross-sectional survey was conducted with 150 civil servants selected through proportionate sampling. Job demands, job resources, and work engagement were measured using validated self-report scales, and the data were analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. The results showed that job demands and job resources together explained 47.0% of the variance in work engagement. Job resources, including supervisor support, autonomy, performance feedback, and career development opportunities, were a strong positive predictor of work engagement (β = .66, p < .001), whereas job demands were not a significant unique predictor (β = -.09, p = .140). These findings indicate that strengthening job resources is a more effective strategy than merely reducing workload for sustaining engagement in local government.
Transformational Leadership, Psychological Capital, and Work Engagement among Employees in Bandung City: A Mediation Ema Yudiani; Akhmad Lutfi Azhari; Annisa Rizka Kusuma
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.8204

Abstract

Work engagement has become a central concern of human resource management in cities where knowledge work, creative industries, and services drive the local economy. This study examined whether transformational leadership is associated with work engagement and whether psychological capital mediates that association among employees in Bandung City, Indonesia. A cross-sectional survey was administered to 212 employees working in creative industries, information technology, education, and hospitality. Transformational leadership was measured with the Global Transformational Leadership Scale, psychological capital with the Psychological Capital Questionnaire, and work engagement with the Utrecht Work Engagement Scale. Regression analysis and bootstrapped mediation analysis showed that transformational leadership was positively related to work engagement (B = 0.50, p < .001) and to psychological capital (B = 0.39, p < .001). Psychological capital was the strongest predictor of engagement (B = 0.73, p < .001) and partially mediated the leadership effect, with an indirect effect of 0.29 (95% CI [0.19, 0.39]) accounting for about 57% of the total effect. The findings suggest that leaders in Bandung organizations enhance engagement not only through inspiration and support but also by building employees' hope, efficacy, resilience, and optimism. Practical implications for leadership development and psychological capital interventions are discussed.
Co-Authors Akhmad Lutfi Azhari Dianti Ria Saputri Ema Yudiani Herdian Martino