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All Journal Brilliant International Journal of Management and Tourism
Herdian Martino
Universitas Islam Negeri Raden Fatah Palembang
Economics, Econometrics & Finance

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Job Demands, Job Resources, and Work Engagement among Civil Servants in Sumedang Regency, West Java, Indonesia: A Job Demands-Resources Perspective Ema Yudiani; Herdian Martino; Annisa Rizka Kusuma
Brilliant International Journal Of Management And Tourism Vol. 6 No. 2 (2026): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v6i2.8203

Abstract

Work engagement is a key psychological resource for public sector organizations that must deliver quality services under increasing administrative pressure. This study examined the effects of job demands and job resources on work engagement among civil servants (State Civil Apparatus, ASN) working in regional apparatus organizations in Sumedang Regency, West Java, Indonesia. Guided by the Job Demands-Resources (JD-R) model, a quantitative cross-sectional survey was conducted with 150 civil servants selected through proportionate sampling. Job demands, job resources, and work engagement were measured using validated self-report scales, and the data were analyzed using descriptive statistics, Pearson correlation, and multiple linear regression. The results showed that job demands and job resources together explained 47.0% of the variance in work engagement. Job resources, including supervisor support, autonomy, performance feedback, and career development opportunities, were a strong positive predictor of work engagement (β = .66, p < .001), whereas job demands were not a significant unique predictor (β = -.09, p = .140). These findings indicate that strengthening job resources is a more effective strategy than merely reducing workload for sustaining engagement in local government.
Co-Authors Annisa Rizka Kusuma Ema Yudiani