Jurnal Riset Manajemen dan Akuntansi
Vol. 6 No. 2 (2026): Agustus: Jurnal Riset Manajemen dan Akuntansi

Pengaruh Kualitas Pelayanan, Daya Tarik Wisata dan Citra Destinasi Terhadap Kepuasan Pengunjung Pantai Cahaya Kendal

Yuni Rahmawati (Sekolah Tinggi Ilmu Ekonomi Studi Ekonomi Modern)
Haris Ihsanil Huda (Univeristas Sains dan Teknologi Komputer)



Article Info

Publish Date
31 Aug 2026

Abstract

This study aims to analyze the influence of service quality, tourist attraction, and destination image on visitor satisfaction at Pantai Cahaya Kota Kendal. The research method used is quantitative with a survey approach. The data analysis technique applied is multiple linear regression, analyzed using IBM SPSS Statistics software. The respondents in this study were 97 tourists who had visited Pantai Cahaya. The results showed that service quality, tourist attraction, and destination image significantly affect visitor satisfaction individually. Simultaneously, these three variables also significantly influence visitor satisfaction, with an adjusted R2 value of 0.866, indicating that 86.6% of visitor satisfaction can be explained by these three variables. This study contributes to understanding the factors influencing visitor satisfaction and provides recommendations for the management of Pantai Cahaya to improve service quality, strengthen tourist attractions, and enhance destination image to increase the visitor experience.

Copyrights © 2026






Journal Info

Abbrev

jurima

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Riset Manajemen dan Akuntansi (JURIMA) : ISSN:2827-8569 (cetak), ISSN: 2827-8577 (Online) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan ...