Advances In Social Humanities Research
Vol. 4 No. 9 (2026): Advances In Social Humanities Research

Improving The Performance of Education Personnel in The Modern Education Era Reviewed from The Aspects of Humanistic MSDM, Psychological Well-Being, Competency Development, and Job Satisfaction Through Work Engagement Mediation

Sapta Ayu Ningsih (Universitas Teknologi Surabaya)
Agus Purbo Widodo (Universitas Teknologi Surabaya)
Ady Setiawan (Universitas Teknologi Surabaya)



Article Info

Publish Date
26 Sep 2026

Abstract

Modern educational institutions require education personnel who can provide effective administrative and academic services amid increasing organizational and technological demands. This study examined the effects of humanistic human resource management, psychological well-being, competency development, and job satisfaction on education personnel performance, with work engagement as a mediating variable. An explanatory quantitative research design was employed at Al Hikmah Senior High School in Surabaya. Using total sampling, questionnaires were administered to 125 education personnel, and the data were analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLLS. The results showed that humanistic human resource management, psychological well-being, competency development, and job satisfaction positively and significantly influenced work engagement. Among these variables, psychological well-being demonstrated the strongest effect on work engagement (? = 0.461). Furthermore, work engagement significantly improved education personnel performance (? = 0.513). Competency development and job satisfaction had significant direct effects on performance, whereas humanistic human resource management and psychological well-being did not demonstrate significant direct effects. Work engagement fully mediated the effects of humanistic human resource management and psychological well-being on performance and partially mediated the effects of competency development and job satisfaction. These findings position work engagement as a key psychological mechanism and highlight the importance of supportive management practices, employee well-being, continuous competency development, and enhanced job satisfaction in improving education personnel performance.

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Journal Info

Abbrev

vo

Publisher

Subject

Humanities Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Advances In Social Humanities Research is a double blind peer-reviewed academic journal and open access to social and humanities fields. The journal is published monthly by Sahabat Publikasi Advances In Social Humanities Research provides a means for sustained discussion of relevant issues that fall ...