CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis
Vol. 5 No. 2 (2025): MEI: CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis

Pengaruh Pesan Promosi dan Realitas Destinasi Wisata terhadap Perilaku Wisatawan dengan Disonansi Kognitif sebagai Variabel Mediasi: Studi Kasus pada Wisata Pantai Alam Indah Kota Tegal

Mey Nur Aisyah (Universitas Muhadi Setiabudi Brebes)
Andi Yulianto (Universitas Muhadi Setiabudi Brebes)
Hendri Sucipto (Universitas Muhadi Setiabudi)
Nur Khojin (Universitas Muhadi Setiabudi)
Roby Setiadi (Universitas Muhadi Setiabudi)



Article Info

Publish Date
31 Mar 2025

Abstract

This study is a quantitative study with a causal and associative approach that aims to analyze the influence of promotional messages and destination reality on tourist behavior, with cognitive dissonance as a mediating variable. The location of the study is at Pantai Alam Indah, Tegal City. The population was determined based on the average visit in the last three months of 41,607 people, with a sample of 156 respondents using the Slovin formula (margin of error 8%) and random sampling techniques. Data were collected through questionnaires and analyzed using the SEM-PLS method through the SmartPLS application. The results showed that promotional messages did not have a significant effect on cognitive dissonance (t-statistic 0.464 <1.96; p-value 0.643> 0.05). In contrast, destination reality had a positive and significant effect on cognitive dissonance (t-statistic 30.660> 1.96; p-value 0.000 <0.05). Cognitive dissonance significantly affects tourist behavior (t-statistic 5.477 > 1.96; p-value 0.000 < 0.05). In addition, promotional messages (t-statistic 2.128; p-value 0.034) and destination reality (t-statistic 12.808; p-value 0.000) also have a positive and significant influence on tourist behavior. The indirect effect of promotional messages on tourist behavior through cognitive dissonance is not significant (t-statistic 0.456; p-value 0.649), while the indirect effect of destination reality through cognitive dissonance is significant (t-statistic 5.311; p-value 0.000).

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Journal Info

Abbrev

cemerlang

Publisher

Subject

Economics, Econometrics & Finance

Description

CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis, berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas ...