Pengaruh Beban Kerja terhadap Kinerja Pegawai dengan Kepuasan Kerja sebagai Variabel Intervening (Studi kasus pada Badan Pusat Statistik Provinsi Banten)

Fida Laila (Universitas Sultan Ageng Tirtayasa)
Eloh Bahiroh (Universitas Sultan Ageng Tirtayasa)
Enis Khaerunnisa (Universitas Sultan Ageng Tirtayasa)

Multidisciplinary Journal of Education, Economic and Culture
Vol. 4 No. 2 (2026): September 2026

This study aims to determine the effect of Workload on Employee Performance with Job Satisfaction as an intervening variable at the BPS of Banten Province.This study employs a quantitative approach with data collection through questionnaires and literature review. The population in this study were all employees of BPS Banten Province. The sample consisted of 82 respondents using non-probability sampling technique, namely saturated sampling. The data analysis method used was Structural Equation Modeling (SEM) with SmartPLS 4.1 as the analysis tool. The results indicate that: (1) Workload has a positive and significant effect on Employee Performance; (2) Workload has a positive and significant effect on Job Satisfaction; (3) Job Satisfaction has a positive and significant effect on Employee Performance; and (4) Job Satisfaction positively and significantly mediates the effect of Workload on Employee Performance.