JOURNAL OF SCIENCE AND SOCIAL RESEARCH
Vol. 9 No. 4 (2026): August 2026 (1)

MEDIASI ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA HUBUNGAN EMOTIONAL INTELLIGENCE TERHADAP KINERJA

Pandu Kharisma Raminza (Unknown)
Ririn Handayani (Unknown)
Adolf Bastian (Unknown)



Article Info

Publish Date
19 Sep 2026

Abstract

This study aims to analyze the mediating role of Organizational Citizenship Behavior (OCB) in the relationship between emotional intelligence and employee performance at the Audit Board of the Republic of Indonesia (BPK RI) Representative of Riau Province. A sample of 118 respondents was selected using simple random sampling based on the Krejcie and Morgan formula. Data analysis was conducted using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results show that emotional intelligence has a positive and significant effect on employee performance (t=2.471; p<0.05) and on OCB (t=21.310; p<0.05). Furthermore, OCB has a positive and significant effect on employee performance (t=10.811; p<0.05). The mediation analysis confirms that OCB acts as a significant mediating variable bridging the influence of emotional intelligence on employee performance (t=9.488; p<0.05). These findings demonstrate that increasing employees' emotional intelligence fosters Organizational Citizenship Behavior, which subsequently contributes significantly to optimizing employee performance.

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Journal Info

Abbrev

JSSR

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Science and Social Research is accepts research works from academicians in their respective expertise of studies. Journal of Science and Social Research is platform to disclose the research abilities and promote quality and excellence of young researchers and experienced thoughts towards ...