Innovative Journal of Community Engagement (IJCE)
Vol. 2 No. 3 (2026): Innovative Journal of Community Engagement

Pendampingan Transformasi Pemasaran Berbasis Platform Digital pada UMKM POKLAHSAR OLAHRAMLAN di Kelurahan Tapaan, Kota Pausuran

Nikmatus Sholikha (Universitas Negeri Malang)
Andiny Trie Oktavia (Universitas Negeri Malang)
Rajwa Haura Huwaidah Basuki (Universitas Negeri Malang)
Vina Nailatu Izzah (Universitas Negeri Malang)
Serenita Widia (Universitas Negeri Malang)
Raditya Wahyu Gymnastiar (Universitas Negeri Malang)
Zahra Meisya Nisbandi (Universitas Negeri Malang)
Shabrina Halwa Udzma (Universitas Negeri Malang)
Charles Dharu Hendrata (Universitas Negeri Malang)



Article Info

Publish Date
11 Sep 2026

Abstract

The rapid development of digital technology provides opportunities for Micro, Small, and Medium Enterprises (MSMEs) to expand market reach and strengthen business competitiveness. However, the utilization of digital platforms remains limited among some MSMEs, including POKLAHSAR OLAHRAMLAN in Tapaan Village, Pasuruan City, which produces oyster-based products under the Tiram Miss You brand. This community service program aimed to strengthen the partner’s digital marketing capacity through a Participatory Assistance approach involving needs identification, planning, implementation, and evaluation. Data were collected through observation, semi-structured interviews, and documentation. The assistance included the development of a TikTok account, Shopee store, product photography, digital catalog, and QRIS for non-cash payments. The results produced seven TikTok promotional contents with 31 followers and 63 likes, a Shopee store containing three products, improved product photographs, a digital catalog, and an active QRIS that was successfully used for a payment transaction. Evaluation results showed that the partner was able to independently manage TikTok, Shopee, the digital catalog, and QRIS. The program contributed to strengthening the digital marketing capacity of POKLAHSAR OLAHRAMLAN and provided digital marketing facilities that can be continued after the program.

Copyrights © 2026






Journal Info

Abbrev

ijce

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

The Innovative Journal of Community Engagement (IJCE) is a peer-reviewed, open-access journal dedicated to the publication of high-quality research and practical reports on community engagement initiatives. IJCE serves as a platform for academics, practitioners, and community leaders to share ...