Jurnal Informatika dan Rekayasa Komputer
Vol 6 No 2 (2026): JAKAKOM Vol 6 No 2 SEPTEMBER 2026

A Machine Learning Classification Approach for Detecting Cross-Channel Advertising Cannibalization in E-commerce

Santi Prayudani (Politeknik Negeri Medan)
Ainul Hizriadi (University of North Sumatra)
Muhammad Furqan Hakim (Universitas Graha Karya Muara Bulian)



Article Info

Publish Date
30 Sep 2026

Abstract

In the era of massive digital transformation, e-commerce platforms allocate substantial budgets across various digital advertising channels (e.g., Google, Meta, TikTok) to maximize customer acquisition. However, this channel fragmentation introduces a critical managerial challenge: Cross-Channel Advertising Cannibalization, where a single advertising campaign claims attribution credit for conversions that were actually driven by other channels or pre-existing organic demand. This study proposes a Machine Learning classification framework to detect and categorize e-commerce transactions into true incremental conversions or cannibalized conversions. Utilizing a comprehensive historical dataset extracted from 93 global e-commerce organizations over a continuous five-year period, we developed and compared several classification algorithms, including Random Forest and eXtreme Gradient Boosting (XGBoost) Classifiers. This model is designed to analyze multi-touch attribution overlap patterns, time-lag, and consumer interaction metrics. The empirical results demonstrate that the proposed classification algorithms can detect instances of budget cannibalization with high precision and recall, revealing that most Return on Ad Spend (ROAS) metrics reported by singular advertising dashboards are over-reported due to conversion overlaps. This research provides a strategic foundation for Chief Marketing Officers (CMOs) to mitigate budget inefficiencies and reallocate capital more accurately based on true incremental lift.

Copyrights © 2026






Journal Info

Abbrev

jakakom

Publisher

Subject

Computer Science & IT

Description

Jurnal Informatika Dan Rekayasa Komputer (JAKAKOM) merupakan jurnal yang berada dibawah naungan Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) Universitas Dinamika Bangsa dan diterbitkan oleh Universitas Dinamika Bangsa Jambi. Jurnal Informatika Dan Rekayasa Komputer (JAKAKOM) menerbitkan ...