Jurnal Bisnis Digital
Vol. 4 No. 1 (2025): JUNI

The Effect of Cloud Computing Implementation on MSME Operational Efficiency in the Digital Transformation Era

Ina Novianty (Universitas Ibn Khaldun Bogor)
Lana Aulia Salsabila (Universitas Ibn Khaldun Bogor)
M. Akhdan Putra Hermawan (Universitas Ibn Khaldun Bogor)
M. Rian Hermawan (Universitas Ibn Khaldun Bogor)
Ocha Nurfitriani (Universitas Ibn Khaldun Bogor)



Article Info

Publish Date
19 Jun 2025

Abstract

Digital transformation encourages MSMEs to utilize technology that is able to improve operational efficiency, one of which is through the application of cloud computing. This study aims to analyze the influence of the application of cloud computing on the operational efficiency of MSMEs in the era of digital transformation. The research method uses a quantitative approach with a Likert scale questionnaire survey (1-5) to 37 MSME actors who use cloud-based services/applications. Data were analyzed using the PLS-SEM method with the help of SmartPLS 4 through the evaluation of the outer model (validity and reliability) and the inner model (hypothesis testing). The results of the analysis showed that the indicators met the criteria of validity and reliability, and the application of cloud computing had a positive and significant effect on the operational efficiency of MSMEs (β = 0.883; t = 15.381; p < 0.001). These findings indicate that the better the implementation of cloud services in business activities, the higher the operational efficiency felt by MSME actors. This study recommends MSMEs to expand the use of cloud applications according to operational needs, accompanied by increasing digital literacy and attention to data security.

Copyrights © 2025






Journal Info

Abbrev

bidik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education

Description

J BIDIK (Jurnal Bisnis Digital) : Digital Business Journal Is a scientific journal in the field of information technology and digital business which contains scientific literature on pure and applied research in the field of information technology and public reviews on the development of theory, ...