Al-Amin: Jurnal Ilmu Pendidikan dan Sosial Humaniora
Vol. 3 No. 2 (2026): Al-Amin: Jurnal Ilmu Pendidikan dan Sosial Humaniora

Service Quality, Curriculum Innovation, and Technology Integration in Tutoring Institutions A Case Study of Amsterdam Institute

Saparuddin Saparuddin (Institut ‘Aisyiyah Sulawesi Selatan, Indonesia)
Fitriani Fitriani (Institut ‘Aisyiyah Sulawesi Selatan, Indonesia)
Nurchalisa Nurchalisa (Institut ‘Aisyiyah Sulawesi Selatan, Indonesia)
Nanda Iswandi (Institut ‘Aisyiyah Sulawesi Selatan, Indonesia)
Patur Rahman (Institut ‘Aisyiyah Sulawesi Selatan, Indonesia)



Article Info

Publish Date
30 Dec 2025

Abstract

This study aims to analyze the establishment process, management, as well as the challenges and strengths faced by Amsterdam Institute, a non-formal educational institution founded in 2016 in Makassar, Indonesia. The institution aims to provide high-quality education with international standards by combining modern teaching methods and practical experience. This research uses a qualitative approach with in-depth interviews involving the management and teaching staff of Amsterdam Institute. The findings indicate that although the institution faces various challenges, such as intense competition and a limited number of competent instructors, Amsterdam Institute has managed to overcome these obstacles with a well-thought-out strategy, including the use of technology in learning, regular training for instructors, and strategic location selection. Furthermore, the institution's success is also driven by its commitment to providing facilities that support comfortable and effective learning. While the government's role in the management of Amsterdam Institute is limited to administrative aspects, the support from the government in terms of licensing and non-formal education training has contributed to the sustainability of the institution. This study described a new perspective in integrating technology with the quality management strategies in a learning center based on Indonesian informal education context.

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Journal Info

Abbrev

alamin

Publisher

Subject

Religion Humanities Education Other

Description

This journal publishes original articles on the latest issues and trends occurring in education curriculum, learning, policies, and teacher preparation to advance knowledge of education theory and practice, Social Sciences, Culture, Education, History, Tourism, Gender, Media and Communication ...