RIDE
Vol. 4 No. 2 (2026): Vol.4 No.2

Minat Berkunjung Wisatawan ke Wisata Goa Bangkang Lombok Ditinjau dari Perspektif Hospitality Experience

Siti Anggriana (Universitas Mataram)
Ferdi Ferdiansyah (Universitas Mataram)
Nur Afiah (Universitas Mataram)
Hasnia Minanda (Universitas Mataram)



Article Info

Publish Date
03 Nov 2026

Abstract

Tourist experience is an important aspect in destination management because visitors evaluate not only the attractiveness of a destination but also the experience obtained during their visit. Hospitality experience, including how visitors are welcomed, cared for, and made comfortable, may contribute to tourists' intention to visit a destination. This study aims to analyze tourists' perceptions of hospitality experience, identify tourist visit intention, and examine the effect of hospitality experience on visit intention at Goa Bangkang Lombok. A quantitative approach with an explanatory survey design was employed. Data were collected using a five-point Likert-scale questionnaire from 63 respondents who had visited Goa Bangkang Lombok and were at least 17 years old. The data were analyzed using descriptive statistics, validity and reliability tests, normality, linearity, heteroscedasticity, and simple linear regression. The instrument demonstrated high internal consistency, with a Cronbach's Alpha value of 0.938 for 30 items. The regression analysis indicated a positive and statistically significant relationship between hospitality experience and tourist visit intention, with a regression coefficient of 0.140, t-value of 9.946, and significance level below 0.001. The coefficient of determination (R²) was 0.619, indicating that hospitality experience explained 61.9% of the variance in visit intention in the research model. The findings highlight the relevance of hospitality experience in understanding tourist behavioral intentions in nature-based destinations.

Copyrights © 2026






Journal Info

Abbrev

ride

Publisher

Subject

Humanities Social Sciences Other

Description

The relevance between cultural tourism and religion is and advantage in opportunities as well as challenges in preparing a new era of tourism planning. For this reason, the results of research, thoughts, ideas in the filed of cultural tourism and religious are very much needed in an effort to ...