<![CDATA[Surakarta City faces a significant annual increase in vehiclevolume, prompting the local government to develop a BusRapid Transit-based public transportation system, BatikSolo Trans (BST), supported by a Feeder service thatconnects residential areas with the main corridor. However,the Feeder service still faces various complaints, includinginaccurate arrival times, long waiting times, limited fleetavailability, and safety and security aspects that needimprovement. This study aims to design a decision supportsystem for determining priorities for improving the BSTFeeder service in Surakarta City using the AnalyticalHierarchy Process (AHP) method. Data were obtained fromfour expert respondents, consisting of one supervisorymanager and three drivers, selected through purposivesampling using pairwise comparison questionnaires basedon Saaty's 1-9 scale. The results identified three maincriteria, namely Safety and Security, Punctuality, and FleetAvailability, with Fleet Availability obtaining the highestweight of 0.6638 (66.38%). All pairwise comparisonmatrices were consistent, with a Consistency Ratio (CR)below 0.1. The Global Priority synthesis shows that DriverTraining and Supervision ranks first (0.450; 45%), followedby Schedule Improvement (0.334; 33.4%) and Fleet Addition(0.216; 21.6%), indicating that improving driver humanresources should take precedence over adding new fleetunits.]]>
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