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All Journal Proceeding of International Conference Health, Science And Technology (ICOHETECH)
Lisa Nur Savira Dewi Saputri
Universitas Duta Bangsa Surakarta
Computer Science & IT Decision Sciences, Operations Research & Management Health Professions Industrial & Manufacturing Engineering Medicine & Pharmacology

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DECISION SUPPORT SYSTEM FOR PRIORITIZING FEEDER BATIK SOLO TRANS SERVICE IMPROVEMENTS USING ANALYTICAL HIERARCHY PROCESS Lisa Nur Savira Dewi Saputri; Cahyani Windarto; Indah Wahyu Utami
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2026: Proceeding of the 7th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/ssb5g762

Abstract

Surakarta City faces a significant annual increase in vehiclevolume, prompting the local government to develop a BusRapid Transit-based public transportation system, BatikSolo Trans (BST), supported by a Feeder service thatconnects residential areas with the main corridor. However,the Feeder service still faces various complaints, includinginaccurate arrival times, long waiting times, limited fleetavailability, and safety and security aspects that needimprovement. This study aims to design a decision supportsystem for determining priorities for improving the BSTFeeder service in Surakarta City using the AnalyticalHierarchy Process (AHP) method. Data were obtained fromfour expert respondents, consisting of one supervisorymanager and three drivers, selected through purposivesampling using pairwise comparison questionnaires basedon Saaty's 1-9 scale. The results identified three maincriteria, namely Safety and Security, Punctuality, and FleetAvailability, with Fleet Availability obtaining the highestweight of 0.6638 (66.38%). All pairwise comparisonmatrices were consistent, with a Consistency Ratio (CR)below 0.1. The Global Priority synthesis shows that DriverTraining and Supervision ranks first (0.450; 45%), followedby Schedule Improvement (0.334; 33.4%) and Fleet Addition(0.216; 21.6%), indicating that improving driver humanresources should take precedence over adding new fleetunits.
Co-Authors Cahyani Windarto Indah Wahyu Utami