Jurnal Manajemen dan Teknologi
Vol. 3 No. 2 (2026): November

Analisis Manajemen Digital Marketing Berdasarkan Internal Factor Analysis Summary (IFAS) Dan External Factor Analysis Summary (EFAS) Pada Arba Digital Global

Muhammad Arif (Politeknik Negeri Bengkalis)
Abdul Gafur (Politeknik Negeri Bengkalis)
Endang Sri Wahyuni (Politeknik Negeri Bengkalis)
Supria (Politeknik Negeri Bengkalis)
Rahmat Fajrul (Politeknik Negeri Bengkalis)
Agnes Arum Budiana (Politeknik Negeri Bengkalis)



Article Info

Publish Date
25 Nov 2026

Abstract

This study analyzes the digital marketing management of Arba Digital Global by mapping internal and external factors using the Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS), focusing on the marketing of geronggang oil products through marketplaces. A descriptive qualitative approach with a case study design was employed. Initial data were obtained through observations of the Shopee store display, documentation of account appearances, identification of promotional activities, and strategic assessments of strengths, weaknesses, opportunities, and threats. The mapping results indicated an internal strength of 1.74 and a weakness of 1.02, yielding an IFAS score of 2.76 with an internal coordinate of +0.72. For external factors, opportunities were valued at 1.92 and threats at 0.84, resulting in an EFAS score of 2.76 with an external coordinate of +1.08. This positioning places Arba Digital Global in Quadrant I (Growth/Progressive), recommending an SO strategy. Priorities for digital marketing management include enhancing social commerce, optimizing video content, utilizing affiliates, developing CRM, diversifying product bundling, and employing analytics to measure performance.

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Journal Info

Abbrev

jmt

Publisher

Subject

Decision Sciences, Operations Research & Management Other

Description

Welcome to the Jurnal Manajemen dan Teknologi! Jurnal Manajemen dan Teknologi aims to provide a platform for the dissemination of cutting-edge research and insights at the intersection of management and technology. The journal welcomes contributions that explore the multifaceted relationship between ...