Academic advisors play a crucial role in higher education due to their multifaceted role in supporting student success, fostering holistic development, meeting diverse needs, enhancing academic and career outcomes, and strengthening institutional performance. However, in the context of higher education in Indonesia, the role of Academic Advisors still tends to be administrative, thus not fully accommodating students' comprehensive needs, both academically, psychologically, and in terms of career development. The study employed a Participatory Action Research (PAR) approach, involving 29 academic advisors from nine study programs in the Faculty of Education at Universitas Pendidikan Indonesia. Data were collected through semi-structured interviews, focus group discussions (FGDs), daily journals, and a follow-up plan. The results of this study indicate a transformation in the role of academic advisors from an administrative approach to a facilitative one, emphasizing empathetic communication skills, reflection, and personal mentoring, as well as awareness of the importance of professional help-seeking behavior, career planning assistance, and the prevention of sexual violence on campus. The implications of this study emphasize that strengthening the facilitative role of academic advisors is a strategic step in creating a humanistic, adaptive, and student-welfare-oriented academic guidance ecosystem.
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