Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Vol. 6 No. 3 (2026): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis

The Influence of TikTok Content User Interaction, e-WOM, and Influencer Marketing on Purchase Decisions for Skincare Products of PT X in Malang City

Ida Bagus Wily Putra Abhirama (Institut Teknologi Nasional Malang)
Sri Indriani (Institut Teknologi Nasional Malang)
Nur Adilla (Institut Teknologi Nasional Malang)



Article Info

Publish Date
04 Nov 2026

Abstract

Purpose: The development of social media has transformed how consumers seek information and make purchasing decisions, particularly for skincare products that require a high level of trust. Digital content on TikTok, user reviews, and influencer recommendations serve as marketing stimuli capable of shaping consumer awareness, curiosity, and desire for a product. This study aims to examine the influence of user interaction on TikTok content, electronic word of mouth (e-WOM), and influencer marketing on the purchase decisions of skincare products of PT X in Malang City. Research Methodology: This research uses a quantitative associative method with a survey method involving 100 TikTok user respondents in Malang City. Data were collected via online questionnaires and analyzed using multiple linear regression, including validity, reliability, classic assumption tests, t-tests, and F-tests to evaluate partial and simultaneous effects between variables. Results: The findings indicate that user interaction on TikTok content, e-WOM, and influencer marketing have a positive and significant impact on purchase decisions, both partially and simultaneously, with an adjusted R² value of 0.707. Conclusions: These results demonstrate that user engagement, information credibility, and social influence play a crucial role in driving skincare product purchase decisions in the digital marketing era.

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Journal Info

Abbrev

jaem

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis E-ISSN:2809-6487 (Online) / P-ISSN:2809-655X (print) diterbitkan oleh Pusat Riset dan Inovasi Nasional. Penerbitan jurnal ini bertujuan untuk meningkatkan kualitas ilmu pengetahuan, serta menyalurkan minat berbagi dan menyebarluaskan ilmu pengetahuan ...