JURNAL ECONOMINA
Vol. 5 No. 10 (2026): JURNAL ECONOMINA, Oktober 2026

The Influence of Emotional Intelligence and Organizational Support on Personnel Performance Mediated by Work Motivation at the Security Intelligence Directorate of the South Sulawesi Regional Police

Firhan Musfar Firhan (Sekolah Tinggi Ilmu Ekonomi Makassar Bongaya, Indonesia)
Yana Fajriah (Sekolah Tinggi Ilmu Ekonomi Makassar Bongaya, Indonesia)
Heslina Heslina (Sekolah Tinggi Ilmu Ekonomi Makassar Bongaya, Indonesia)



Article Info

Publish Date
30 Oct 2026

Abstract

This study aims to examine and analyze the effects of emotional intelligence and organizational support on personnel performance through work motivation as a mediating variable at the Directorate of Intelligence and Security of the South Sulawesi Regional Police. This study employed a quantitative approach using a survey method. The population consisted of 327 personnel, with a sample of 77 respondents determined using the Slovin formula at a 10% margin of error. Data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4. The results indicate that emotional intelligence and organizational support have positive and significant effects on work motivation. Emotional intelligence, organizational support, and work motivation also have positive and significant effects on personnel performance. Furthermore, work motivation positively and significantly mediates the effect of emotional intelligence on personnel performance as well as the effect of organizational support on personnel performance. Work motivation serves as a complementary partial mediator in both relationships because the direct and indirect effects are significant and have the same positive direction. These findings indicate that strengthening emotional intelligence, organizational support, and work motivation is important for improving personnel performance.  

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Journal Info

Abbrev

economina

Publisher

Subject

Economics, Econometrics & Finance

Description

JURNAL ECONOMINA (JE) is a peer-reviewed journal which publishes original research papers. ECONOMINA has been published since 2022. It is currently published every month a year with e-ISSN: 2963-1181. The Digital Object Identifier (DOI) is assigned to each published article and the journal is ...