Indonesian Journal of Multidisciplinary Science
Vol. 5 No. 1 (2025): Indonesian Journal of Multidisciplinary Science

Digital Transformation and Business Performance: The Role of Dynamic Capabilities as a Mechanism for Creating Competitive AdvantageMany firms invest heavily in digital technology, yet the effect on performance is far from uniform. Some grow rapidly, while

Suhendi Suhendi (Politeknik Siber Cerdika Internasional, Indonesia)
Solehudin Solehudin (Institut Islam Kuningan, Indonesia)
Hanipah Hanipah (Universitas Islam Bunga Bangsa Cirebon)
Elsa Islammia Pasha (Institut Islam Kuningan, Indonesia)



Article Info

Publish Date
26 Oct 2026

Abstract

Many firms invest heavily in digital technology, yet the effect on performance is far from uniform. Some grow rapidly, while others merely move old processes onto a screen. This article aims to explain that difference by positioning dynamic capabilities as the mechanism that links digital transformation to business performance and competitive advantage. The study is a semi systematic conceptual review of 36 journal articles published between 2016 and 2024, retrieved from Google Scholar and OpenAlex in March 2026 and analysed with codebook thematic analysis. The review shows that digital technology yields an advantage only when a firm is able to recognize digital opportunities and threats (sensing), mobilize resources to capture them through new products and business models (seizing), and continuously reshape its structures, processes, and culture (transforming). Empirical evidence from different countries and firm sizes is consistent with this mediating role, although only part of the reviewed studies tested mediation directly. Unlike existing integrative reviews, this article specifies one testable causal chain and states its boundary conditions. The article formulates four propositions for future testing and identifies conditions that strengthen or weaken the relationship, namely firm size, digital maturity, and environmental turbulence. For managers and policymakers, the findings imply that technology budgets need to be matched by budgets for learning, experimentation, and organizational redesign. It concludes that digital transformation is a matter of organizational capability rather than of procurement.

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Journal Info

Abbrev

ijoms

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences

Description

Indonesian Journal of Multidisciplinary Science (IJOMS) is a scientific journal in the form of research and can be accessed openly. This journal has e-ISSN 2808-6724 and p-ISSN 2808-5957. This journal is published monthly by International Journal Labs. The development of the company made the ...