Indonesian Journal of Innovation Science and Knowledge
Vol. 3 No. 4 (2026): IJISK 2026

Pengaruh Visibilitas Persediaan Real-Time dan Fleksibilitas Pemenuhan Pesanan terhadap Niat Pembelian Ulang Pelanggan pada Produk Wardah Official Store Di Marketplace

Bahar (Universitas Muslim Indonesia)
Ratna Rahman (Universitas Muhammadiyah Mamuju)
Mahfudnurnajamuddin (Universitas Muslim Indonesia)
Suriyanti (Universitas Muslim Indonesia)



Article Info

Publish Date
31 Oct 2026

Abstract

This study aims to analyze the effect of real-time inventory visibility and order fulfillment flexibility on customers’ repurchase intention at Wardah Official Store on the Shopee marketplace, both partially and simultaneously. This research employed a quantitative approach with a causal associative design. The sample consisted of 96 students of Universitas Muhammadiyah Mamuju who were selected using purposive sampling. Data were collected through observation, preliminary interviews, documentation, literature review, and a five-point Likert-scale questionnaire. The data were analyzed using validity and reliability tests, multiple linear regression analysis, t-test, F-test, and coefficient of determination with the assistance of IBM SPSS. The results show that real-time inventory visibility has a positive and significant effect on repurchase intention, with a regression coefficient of 0.280, a beta coefficient of 0.319, a t-value of 3.420, and a significance value of 0.001. Order fulfillment flexibility also has a positive and significant effect, with a regression coefficient of 0.298, a beta coefficient of 0.346, a t-value of 3.710, and a significance value of 0.000. Simultaneously, both variables significantly affect repurchase intention, as indicated by an F-value of 20.254 and a significance value of 0.000. The R Square value of 0.303 indicates that 30.3% of the variation in repurchase intention can be explained by the two independent variables, while the remaining 69.7% is influenced by other factors outside the research model.

Copyrights © 2026






Journal Info

Abbrev

ijisk

Publisher

Subject

Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Indonesian Journal of Innovation Science and Knowledge adalah jurnal yang menerbitkan artikel penelitian yang mencangkup multidisiplin, yang meliputi : Humaniora dan ilmu sosial, ilmu politik kontemporer, ilmu pendidikan, ilmu agama dan filsafat, ilmu teknik, bisnis dan ekonomi, Koperasi, teknologi, ...