<![CDATA[Civic education in Indonesia is commonly located in schools and universities, although public institutions also shape how adults understand citizenship, authority, and responsibility. This study examines how civil servants in West Java learn to enact Pancasila while performing everyday bureaucratic work. It draws on the qualitative strand of a doctoral dissertation and uses a phenomenological ethnographic approach to interpret in-depth interviews, fieldnotes, contextual observations, and institutional materials involving ten officials across nine provincial government agencies. The findings show that ethical character was not produced primarily by memorising codes or attending ceremonial programmes. It developed through four interconnected practices: interpreting ethical vocabulary in concrete service situations, observing leaders and colleagues, deliberating over competing public values, and interpreting citizen feedback reported in service encounters. Morning assemblies, routine briefings, peer reminders, and service evaluations could become civic learning spaces when they connected Pancasila to experienced problems; they became ceremonial when they merely repeated slogans. The study introduces bureaucratic civic learning to describe the continuing formation of public servants as civic actors through participation, reflection, and answerability in the workplace. This concept extends Pancasila and Civic Education beyond formal schooling and demonstrates that bureaucratic organisations can function as adult civic-learning environments. It also identifies reflective case discussion, ethical mentoring, and citizen-oriented evaluation as practical components of professional character education for civil servants.]]>
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