Radiant : Journal of Applied, Social, and Education Studies
Vol. 8 No. 1 (2026): RADIANT: Journal of Applied, Social, and Education Studies

Digital Advertising of the Surakarta City Government in Marketing Public Relations Perspective: Periklanan Digital Pemerintah Kota Surakarta dalam Kajian Marketing Public Relations

Ibnu Kuncorobroto (Universitas Sebelas Maret Surakarta, Central Java, Indonesia)
Jahid Syaifullah (Universitas Surakarta, Central Java, Indonesia)



Article Info

Publish Date
03 Nov 2026

Abstract

Government advertising in the digital era has evolved beyond a mere distribution of public information. It now serves as a strategic instrument of Marketing Public Relations (MPR) that shapes public attitudes, builds institutional trust, and encourages citizen participation in policy programs. This study examines how the Surakarta City Government employs digital advertising as an MPR strategy in the dissemination of public programs, using a mixed methods approach with an explanatory sequential design: a quantitative survey (n = 400 citizens), in-depth interviews (33 informants), and policy document analysis, evaluated through the AMEC Integrated Evaluation Framework (IEF). Drawing on advertising theory from Belch & Belch (2021) and Kotler & Armstrong (2021), complemented by strategic communication principles from Holtzhausen et al. (2023), social forces perspective from Ihlen (2020), and the emergence and network approach of Nothhaft et al. (2020), this study finds that Surakarta's digital advertising ecosystem is advanced in terms of reach and volume (accessibility M = 3.91; SPBE index 3.74) but suffers a significant dialogic deficit at the level of advertising effectiveness---message comprehension (M = 3.14) and active participation (M = 2.76). AMEC IEF analysis reveals the largest gap at the out-takes and outcomes dimensions, the most critical stages in any advertising campaign cycle. The study proposes the Solo Communication Deliberative Model (SCDM) as a contextual government advertising model integrating digital branding capacity with community-based social capital rooted in Javanese cultural wisdom.

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Journal Info

Abbrev

radiant

Publisher

Subject

Computer Science & IT Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

RADIANT: Journal of Applied, Social, and Education Studies is an accredited journal headquartered in Indonesia. Radiant is the abbreviation from Journal of Applied, Social, and Education Studies managed by Politeknik Assalaam Surakarta. Teachers, lecturers, researchers, students and practitioners ...