<![CDATA[Diploma administration services at the Faculty of Economics and Islamic Business (FEBI) have largely relied on manual record-keeping, resulting in slow verification processes, time-consuming data retrieval, a high risk of recording errors, and suboptimal monitoring of students’ graduation document status. This community service activity aimed to assist FEBI education staff in implementing a web-based Diploma Management System developed using the Laravel framework, enabling diploma recording, verification, and handover to be carried out digitally. The activity employed a mentoring and training approach through eight stages: field observation, problem identification, needs analysis, system development, system testing, user training, implementation mentoring, and outcome evaluation. The target participants were education staff responsible for academic administration at FEBI. Evaluation was conducted through pre-test and post-test questionnaires as well as direct observation of staff operational skills. The results showed that the staff were able to operate the system’s main features, including the dashboard and statistics, diploma data management, tiered verification, Excel import/export, data search and filtering, and diploma handover recording, in accordance with the respective access rights of staff and students. The novelty of this activity lies in a mentoring model that goes beyond simply handing over a completed system by combining hands-on technical training with a tiered digital verification workflow adapted to the faculty’s actual administrative processes. This activity is expected to contribute to strengthening the capacity of non-technical education staff and promoting the sustainable adoption of information technology in academic administrative services at the faculty level.]]>
Copyrights © 2026
