Widya Cipta : Jurnal Sekretari dan Manajemen
Widyacipta: Jurnal Sekretari dan Manajemen dipublikasi mulai tahun 2017 dengan P-ISSN: 2550-0805 E-ISSN: 2550-0791 memuat tulisan ilmiah tentang gagasan konseptual, kajian, aplikasi teori, studi kepustakaan, dan hasil penelitian yang mempunyai fokus pada perkembangan manajemen, sosial, kesekretarisan, ekonomi, dan bisnis.
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<![CDATA[PENGARUH KUALITAS PELAYANAN DAN DISIPLIN KERJA TERHADAP KEPUASAN MASYARAKAT PADA KANTOR LURAH KLENDER JAKARTA TIMUR ]]>
<![CDATA[eulin karlina]]>;
<![CDATA[Oki Rosanto]]>;
<![CDATA[Nur Eka Saputra]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5011
<![CDATA[Abstract - In the organization of good service of efficient and efficient activities. The better the service will affect the level of satisfaction felt by the community. These efforts will increase higher. Enforcement of discipline makes work more effective and efficient. The research method used is descriptive quantitative by digging data using techniques, interviews and questionnaires. Test the instrument using Product Moment's expression and reliability test using Alpha Cronbach's. Hypothesis test consists of simple regression test and multiple regression test. The results showed that: (1) there was a positive relationship between Quality of Service to Satisfaction Society with rx1y = 0,594; r2x1y = 0.353; t count (8,196)> t table (1,979) at 5% significance level. (2) positive condition between Work Discipline to Satisfaction of Society with rx2y = 0,59; r2x2y = 0.359; t arithmetic (8.298)> t table (1.979) at a significance level of 5%. (3). Conditions and Discipline Against Satisfaction of Society with Ry(1,2) = (0,671); R2y (1,2) = (0,450) F value count (49,989)> F table (3,07) at 5% significance level. Keywords: Service Quality, Work Discipline, Public Satisfaction.]]>
<![CDATA[SIKAP MOTIVASI DAN PENGEMBANGAN JIWA KEWIRAUSAHAAN STUDI KASUS MAHASISWA POLITEKNIK KRIDATAMA ]]>
<![CDATA[Evi Selvi]]>;
<![CDATA[Dewi Untari]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5102
<![CDATA[This study discusses the motivation and development of entrepreneurial spirit Kridatama Polytechnic Bandung students request an understanding of entrepreneurship as a whole. The method used in this study is qualitative data which is presented in the form of words, not in the form of numbers, from this study are students of the third semester of the Entrepreneurship Course at Kridatama Polytechnic Bandung who gathered 98 students. The results of the discussion addressed that the Kridatama Polytechnic Bandung Students did not yet have the confidence needed and the development of entrepreneurial motivation. From the interviews of Kridatama Polytechnic students, they needed a lot of entrepreneurship training, entrepreneurship seminars and Bandung Kridatama Polytechnic students who still needed a lot of information for the development of entrepreneurial spirit. The Kridatama Polytechnic that has been formed comes from the first skills that shape mental attitudes, form superior personalities who are good at initiating and can coordinate their business activities. ]]>
<![CDATA[Pengaruh Rasio Keuangan Terhadap Return Saham Pada Industri Semen di Indonesia ]]>
<![CDATA[Hananda Priyandaru]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5119
<![CDATA[This study aimed to examine the effect of financial ratios on stock returns, either individually per variable or effect simultaneously. This study is causal comparative, by knowing the relationship and the influence of independent variables on the dependent variable. The object of this research is in Indonesian cement companies that has already go public.This research is based on the fact that the secondary data obtained from the Jakarta Stock Exchange during the five years, namely 2009, 2010, 2011, 2012 and 2013. The data analysis was conducted using pooled cross-section time series, with eviews 8 program. Result of hypothesis examination showed that of the six hypotheses proposed, assuming a confidence level (α = 5%), there is an accepted hypothesis and assumptions are used when the confidence level (α = 10%), there are two hypotheses are accepted. At the 5% level of confidence accepted hypothesis is the hypothesis 2 (there is influence between solvency ratio on stock returns). At the 10% confidence level accepted hypothesis is the hypothesis 2 (there is influence between solvency ratio on stock returns) and hypothesis 3 (there is the influence of the ratio of activity on stock returns). Furthermore, with a confidence level (α = 5%), then the hypothesis is rejected hypothesis 1, hypothesis 3, hypothesis 4, hypothesis 5 and hypothesis 6.]]>
<![CDATA[PENGARUH BUDAYA ORGANISASI DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI YAYASAN DOMPET DHUAFA JAKARTA. ]]>
<![CDATA[A Rafiq]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5127
<![CDATA[This study aims to analyze the Effect of Organizational Culture and Work Motivation on the Employee Performance of the Dompet Dhuafa Republika Foundation in Jakarta. The method used is Multiple Linear Regression analysis where it is assumed that the variable Organizational Culture and Work Motivation has an influence on the Employee Performance of the Dompet Dhuafa Republika Foundation in Jakarta. The results obtained state that Organizational Culture and Work Motivation have an influence on employee performance by 54.2%. Organizational Culture Variables have a dominant influence on employee performance. From the results of the study, it is expected that in the future, the application of organizational culture will be further enhanced so that it is truly pervasive and imbued by every individual in the dhuafa wallet. In addition, it is necessary to develop employees in the form of rewards and clear rewards, both in the form of material rewards and career advancements and increasing knowledge in accordance with employee achievements to generate high motivation from their employees.Keywords: Organizational Culture, Work Motivation, Employee Performance.]]>
<![CDATA[PENGARUH MODAL DAN LAMA USAHA TERHADAP PENDAPATAN PEDAGANG DI PASAR TRADISIONAL PASAR MINGGU ]]>
<![CDATA[Rani rani]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5264
<![CDATA[Indonesia has a relatively high growth rate, large population, poverty, a young age structure, and uneven population distribution. a large population is a basic capital in achieving national development goals if improper management will cause problems in the field of employment. High levels of unemployment have an impact on the informal sector which can overcome these problems. Informal sector activities usually occur in very densely populated areas that are concentrated in urban areas. Less formal education, untrained and lack of access to capital, resulting in low income in the formal sector. This study aims to determine the factors that influence the seller's income that have a dominant influence on income. This study uses primary data taken from 50 respondents with the census method and analyzed using multiple linear regression. The results show that business experience and capital greatly affect the seller's income. This study also shows that business experience is the most influential factor in the sellers' income compared to other factors. To increase the income of traditional sellers, the right business strategy is needed by providing training, coaching, and counseling so that traditional sellers can provide excellent service to buyers.]]>
<![CDATA[PENGARUH EKONOMI MAKRO DAN KINERJA MANAJEMEN TERHADAP RETURN ON ASSETS (ROA) PERBANKAN SYARIAH ]]>
<![CDATA[ratih hastasari]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5109
<![CDATA[Profitability is used as one measure to find out whether the bank has run its function as well. Based on these things, this research was conducted to test whether the macroeconomic factors such as Gross Domestic Bruto ( GDP), inflation and the real exchange rate (RER), and from the side of the bank management performance such as Non Performing Finance (NPF) and The Ratio of Operational Expense to Operational Revenue (BOPO) have influence towards Return On assets (ROA) of Islamic Banking. The Data used in this research was obtained from the financial statements of Otoritas Jasa Keuangan online publication (2011-2017). The sample used is purposive sampling, these sample is 11 public bank of Sharia and 23 of Sharia business units. Data analysis technique that is used is multiple linear regression analysis and the first test performed classical assumptions to ensure the data has been BLUE. From the result of classical assumptions test is not found the variables that deviate from the classical assumptions test, this indicates that the data are qualified using regression analysis models. The results showed that the GDP influence positively and significantly toward ROA, inflation and real exchange rates (RER) do not influence significantly toward ROA, BOPO influences negatively and significantly toward ROA, and NPF influence significantly on ROA but having different direction with the hypothesis that has been proposed.]]>
<![CDATA[Pengaruh Kemampuan Kerja dan Motivasi Tenaga Kerja Suplier Terhadap Kualitas Pelayanan Konsumen ]]>
<![CDATA[Fransisca Natalia Natalia]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5314
<![CDATA[This study aims to analyze Effect of Job Skills and Work Motivation to Quality of Service. This research was conducted at PT. Akur Pratama/TOSERBA YOGYA CIKAMPEK focused on labor supplier in the fashion area with a population of about 100 labor supplier and sample 80 respondents drawn at random sampling. The hypothesis was built to examine the influence of several variables and test them on 80 employees at PT AKUR PRATAMA / TOSERBA YOGYA Cab. Cikampek. The population in this study were all suppliers of labor guards at TOSERBA YOGYA Cab. Cikampek, and the number of samples is 80 respondents. The results of this study can be seen that the magnitude of the effect simultaneously between work ability and work motivation on service quality of 0.455, while the joint contribution to known at 0.207 or 20.7% while the remaining 18, 7% is influenced by other variables. The results of this study can be seen that there is a significant correlation between the variables of work ability and work motivation on service quality. Variable work ability and work motivation have an influence together with service quality.The results showed that the Job Skills and Work Motivation effect on Quality of Service. So, if PT. Akur Pratama/TOSERBA YOGYA CIKAMPEK want to increase Quality of Service should first improve Job Skill and Work Motivation.]]>
<![CDATA[Pengaruh Kualitas Pelayanan Terhadap Peningkatan Kepuasan Pelanggan Pada Hotel Bogor ]]>
<![CDATA[Rani Kurniasari]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.4699
<![CDATA[Excellent service quality is an important factor in increasing customer satisfaction. This study aims to determine the effect of service quality on customer satisfaction in Bogor hotels. This study uses quantitative methods by distributing questionnaires to 72 hotel customers. Questionnaire calculation uses SPSS by testing the validity and reliability of each question item followed by a test of the correlation coefficient, determination coefficient and regression equation. The results of this study are that there is a significant influence on hotel customer satisfaction. SPSS calculation results obtained the determination coefficient of 95.7%, which means that the effect of service quality on customer satisfaction is 95.7% and the remaining 4.3% is influenced by other factors. Correlation coefficients obtained results of 0.978 which means that the relationship between service quality and customer satisfaction is very strong. So from the results of the correlation coefficient obtained, it was concluded that H1 was accepted which meant that there was a significant relationship between service quality and customer satisfaction. And based on the calculation of the regression equation obtained results of Y = 2.455 + 0.959X which indicates that if the value of excellent service increases 1, then the average value of customer satisfaction will increase by 0.959.]]>
<![CDATA[Prosedur Administrasi Pelayanan Pemakaman Pada TPU Tegal Alur Unit II Islam Jakarta Barat ]]>
<![CDATA[Akhmad Nurdiansyah]]>;
<![CDATA[Ria Andriani]]>;
<![CDATA[Dwi Puji Hastuti]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5211
<![CDATA[The place funeral general which serves as a burial place for people who died. Funeral general also has other functions such as the Green Open Space, catchment area water, and lungs of the city. The author uses descriptive qualitative research methods. Sources of data in this study were obtained using the data used, interviews and documentation TPU Tegal Alur Unit II Islam which located in Jl.Kamal Raya No.1A. Kelurahan Tegal Alur. Kecamatan Kalideres. Kota Administrasi Jakarta Barat 11820. As well as interviews with that related source. The place funeral general tegal alur is a public cemetery that stands from the wakaf land owned by local residents. At the tomb was previously there is a tomb of Muslims and non-Muslims. TPU Tegal Alur Unit II Islam other than moving in service funeral, as providing information on funerals and retribution rates in general. TPU Tegal Alur Unit II Islam also one of the manufacturers for finance area ie within retribution service funeral.Keywords: Procedure, Administration, Service]]>
<![CDATA[Faktor Bauran Pemasaran Yang Mempengaruhi Konsumen Terhadap Keputusan Pembelian Produk Pada Konsumen Starbucks Coffee ]]>
<![CDATA[Arief Satriansyah]]>
<![CDATA[ Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019 ]]>
Publisher : <![CDATA[Universitas Bina Sarana Informatika ]]>
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DOI: 10.31294/widyacipta.v3i1.5283
<![CDATA[This research was conducted to find out how much influence of the product, price, place and promotion on Starbucks Coffee Bogor city consumers' decision making. The research used the survey method with a sample of 100 people. The sampling technique is non-probability sampling: judgment sampling. The analytical method used is the method of correlation analysis and multiple regression. The results of the study show that both partially and jointly the factors of product, price, place, and promotion have a significant influence on product purchase decision making. The higher the level of influence of the product, price, place and promotion, the stronger the influence of product purchasing decisions. Based on the results of the analysis of the factors that influence the purchasing decision shows the adjusted R2 value of 0.663, this means that all variables derived from the marketing mix have a joint contribution of 66.3% to the dependent variable (Y), namely the purchasing decision. The remaining 33.7% is influenced by other factors.]]>
