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INDONESIA
Jurnal Bisnis dan Pembangunan
Published by Universitas Lambung Mangkurat
ISSN : 25411403     EISSN : 2541187X     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
urnal Bisnis dan Pembangunan published by Master Program of Business Administration Science Faculty of Social and Political Sciences Lambung Mangkurat University as a media of publication of ideas or ideas and scientific studies in the framework of science development in the field of business and development. This publication contains various scientific papers in the form of research results, theoretical and conceptual studies, as well as practical applications from both academics and business practitioners. The published writings have been through the editor without altering the original substance. Content writing is the responsibility of the author and does not reflect the publisher's income.
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 2, No 1 (2014): Juli 2014" : 6 Documents clear
Pengaruh Budaya Organisasi dan Motivasi terhadapn Kinerja Karyawan PT. Bank Kalsel Capem Pemprov Banjarbaru Nurul Qomariyah Wulandari; Sulastini Sulastini; Jamaluddin Jamaluddin
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1323

Abstract

This research aimed to determine the influence of organizational culture and motivation to increase employee performance. Organization needs employee in operate its operational activities. Because the employee is an important asset of an organization, so many things must be considered related to the increasing of job achievement. A good achievement is one of organization objective in obtain the higher job productivity. The achievement of the job performance did not separated from the quality of human resources quality. As wellnas another organization, PT Bank Kalsel need a qualified human resources in support and achieve ot organization objectives.The research have been conducted at PT. Bank Kalsel Capem Pemprov in Banjarbaru. This study was conducted by using a descriptive quantitative research. The sample was the employees at PT Bank Kalsel Capem Pemprov Banjarbaru and the amount are 12 persons. The data were obtained by doing interview, documentation study, and giving questionnaires to the sample. The variables were examined by using Likert Scale. Validity and Reliability test were used to test the questionnaires. Processing data in SPSS 21.0 version were analyzed by using descriptive analysis and the hypothesis was analyzed by using multiple linier regressions.The conclusion of this research is that: Partially, the organizational culture variables and motivation have positive and significant impact on employee performance, and that job organization culture dan motivation has a positive and significant influence to the employee performance of the PT Bank Kalsel Capem Pemprov Banjarbaru.Keywords: Organizational Culture, Motivation, Employee Performance
Kepuasan Nasabah dan Dampaknya pada Loyalitas Nasabah Bank Kalsel Cabang Tanjung Kalimantan Selatan Ariesta Budi; Dwi Wahyu Artiningsih; Taharuddin Taharuddin
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1324

Abstract

This study aims to examine the effect of six dimensions of banking service quality of which include effectivities and assurance, access, price, tangibility, reliability service portofolio towards customer satisfaction, and examination on the effectof customer satisfaction on the customer loyalty.The results of this study show that the dimensionsof effectiveness and assurance bring no significant effect on the customer satisfaction where the T-Statistic of 0.331 is below the value of the T-Table of ± 1.652. the dimension of access has a value of T-Statistic 0.422 and has no significant effect on customer satisfaction, the dimension of price has a significant effect on customer satisfaction where the value of T-Statistic is 1.774. the dimension of tangibility has a significant effect on customer satisfaction where the T-Statistic isv 5.043, the dimension of portofolio services significantly influences customer satisfaction where the value of T-Statistic is 2.158, a significant effect on the reliability dimension of customer satisfaction is shown by the T-Statistic value 0f 2.006. Customer satisfaction then found to have a significant effect where the value of T-Statistic is 14,052 which means that the value of T-Statistic > T-table value.This study also results in the findings that tangibilitydimension has a greater influence than five other dimensions of banking services quality. The results of this study confirms the results of previous studies stating that tangibility or in other words physical aspects has a greater influence that deserves greater attention from the management for the sake of increasing the customer satisfaction.Keywords: Quality of Service, Customer Satisfaction, Customer Loyalty
Pengaruh Budaya Korporat terhadap Kinerja Karyawan (Studi Pada PT. Bank Pembangunan Daerah Kalimantan Selatan Kantor Cabang Utama Banjarmasin) Ahmad Mardian Umar; Saladin Ghalib; Taharuddin Taharuddin
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1319

Abstract

This research is focussing on knowing the influence of corporate culture such as service excellent, enthusiasm, prudence, professional, integrity and team work (thiese six variables called independent variables) to the employee performance (as dependent variable) in PT. Bank Pembangunan Daerah Kalimantan Selatan Main Branch Banjarmasin.The research uses a quantitative approach by using 100 employees of PT. Bank Pembangunan Daerah Kalimantan Selatan Main Branch Banjarmasin as samples. Measurement variables by using a Likert scale with a score of 1 to 5 scale. Data analysis using statistical techniques and a multiple linear regression to test the significant level using a t test with SPSSThe result of this research show as that all variables of corporate culture such as service excellent, enthusiasm, prudence, professional, integrity and team work partially has significant and positive influence to the employee performance. The greatest influence or dominan variable is a professional with regression coefficients is 0.338 or 33.8% to the variable employee performance compared with the other five indenpendent variables.Keywords: Service Excellent, Enthusiasm, Prudence, Professional, Integrity, Teamwork, Employee Performance
Pengaruh Kualitas Layanan terhadap Kepuasan Nasabah ( Studi pada Nasabah Tabungan Simpeda Bank Kalsel Cabang Ahmad Yani ) Azis Nurhakim; Yudi Ferianta; Setio Utomo
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1320

Abstract

The purpose of the research is to investigate and analyze the quality of service which is measured based on the people and physical aspectswhich have a partial and simultaneous influence on the customer satisfaction;moreover, from these two aspects, it is investigated which aspect is more dominant on the customer satisfaction for Simpeda Savings at Bank Kalsel Branch Ahmad Yani.The research approach used is quantitative one with explanatory research type, and the research location is Bank Kalsel Branch Ahmad Yani. The population of the research is customers of Simpeda Savings at Bank Kalsel Branch Ahmad Yani with a total sample of 302 respondents. Analysis of the data used Multiple Linear Regression analysis techniques; to test the simultaneousinfluence F Test is used and to test partial influence T Test is used at significance level of 0.05.The results of the research proved that the quality of service which is measured based on the people and physical aspects have a partial effect where the result of data processing using the t test found that the t count for the people aspect is 5,048 and t count for the physical aspect is 3,792 while the t table known 1.6499 or if it compared to the t count > t table which can be concluded that there is a partial influence of both aspects on customer satisfaction at Bank Kalsel Branch Ahmad Yani. People and physical aspects also influence simultaneously on customer satisfaction which is proved by the results of the F test–from the data processing– it is obtained the value of F count is 273.173 and the F table is at 3,03, so F count > F table or it can be concluded that the people aspect and physical aspect have a simultaneous influence on customer satisfaction. The people aspect is the dominant aspect on the customer satisfaction because it has the value coefficient of beta β0,467 which is higher than coefficient of beta β forthe physical aspect which is 0,351.This research discovered that the people aspect is the dominant aspect that gives an influence on the customer satisfaction; it is different from results of previous research by FitriHernadi (2013) conducted at Bank Kalsel Branch Tanjungin which the physical aspect is a more dominant aspect in influencing the customer satisfaction.Keywords: service quality, customer satisfaction
Analisa Pengaruh Gaya Kepemimpinan dan Budaya Organisasi terhadap Kinerja Karyawan Surat Kabar Harian Barito Post Muhammad Ihsan; Sulastini Sulastini; Saladin Ghalib
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1321

Abstract

Employee contribution become important if done effectively and right in implemented. Not only in amount of business but also direction of business. Attitudes, effort or intention to work and several organizations supports means a lot in the success of employee performance.The purpose of this research is to investigate the effects of leadership style and corporate culture toward increase employee performance. Using these variables results , for instance Peter Lok (2004), Rini (2010), Julitriarsa, Djati (2012), Rani Mariam (2009).The study was conducted at Daily Newspaper Barito Post , the sample size is about 113 employee, using the Structural Equation Modelling (SEM). The results show the effect of leadership style toward increase employee performance is positive significant; The effect of corporate culture toward increase employee performance is positive significant; The effect of corporate culture style toward leadership style is positiveThe empiric finding, indicated that to increase employees performance at Daily Newspaper Barito Post need to pay attention to factors that influencing employees performance such as leadership style and organizational culture. Because by given the referable the relation, influence to design strategy utilize improvement of employees performance.Keywords: leadership style, corporate culture, and employee Performance
Pengaruh Promotion Mix terhadap Keputusan Pemilihan Merek Oli Mobil Pada Pantai Gading Motor Palangkaraya Miftah Farid; Saladin Ghalib; Setio Utomo
JURNAL BISNIS DAN PEMBANGUNAN Vol 2, No 1 (2014): Juli 2014
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v2i1.1322

Abstract

The aim of this study is to determine andnalyze the promotion mix (promotion mix) which is a tool of marketing mix that includes all activities of the company to communicate and to promote their products to the target market. As applied by Pantai Gading Motor Palangkaraya in promoting the brand of car oil that they sell to their consumers at this time. This study aims to determine the effect of the promotion mix which consists of advertising, personal selling, sales promotion, publicity, direct marketing, and internet marketing to Decision of Car Oil Brand Selection at Pantai Gading Motor Palangkaraya. This study applies quantitative approach with explanatory research type and 115 people who are the consumers of Pantai Gading Motor Palangkaraya are chosen as respondents by using accidental sampling method. Data collection has been done by using questionnaires, the data has been analyzed by using multiple regression analysis, the F test is used to test the effect of simultaneous and t test is used to test the effect of partial at the 0.05 level.The results of this study proves that the promotion mix which consists of advertising, personal selling, sales promotion, publicity, direct marketing, and internet marketing simultaneously has positive and significant effect on decision of car oil brand selection at Pantai Gading Motor Palangkaraya. Partially, the variable of advertising, personal selling, sales promotion and internet marketing have a significant effect towards the decision of car oil brand selection at Pantai Gading Motor Palangkaraya while publicity variable and direct marketing give no significant effect decision of car oil brand selection at Pantai Gading Motor Palangkaraya.Keywords: Promotion Mix, Advertising, Personal Selling, Sales Promotion, Publicity, Direct Marketing, Internet Marketing, Decision of Brand Selection.

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