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INDONESIA
International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
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Exploring Luxury Travel from the Perspective of Ancillary Services Supplier: High-End Vehicles and Limousine Service. Norliza Aminudin; Anis Sofia Kamal; Salamiah A. Jamal; Faiz Izwan Anuar
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of the study is to explore oneof the ancillary services in tourism namely high-endvehicles and limousine service and identify its currentsupply, benefits, potential and challenges from thesupply perspective. As the study on the topic isrelatively new and intended to understand theexperience of the service providers in Malaysiasetting, qualitative study using case study approachwas adopted as the study methodology. The scope ofthe study covers the perspective of the supplier orservice providers of high-end vehicles and limousineservice in Malaysia. From the findings, it is agreedthat the provision of the service could positivelyenhance destination image and spurs tourism growththrough top notch delivery service. However, industryoverview and challenges revealed that insufficientsupply of vehicles, illegal use of privately-ownedvehicles for the service and shrinkage in economicgrowth, high cost of business operation, lack of accessto information and assistance as well as issue ofsustainability may hinder the potential to developgood destination image and stimulate tourismspending. To overcome these challenges, possiblerecommendations that can be suggested arefacilitating the industry through government support,embracing innovative business model to sustain andstimulating larger demand through vibrantattractions as pull factor. In conclusion, the high-endvehicles and limousine service industry has to be clearwith its actual target segmentation, embraceinnovation to build market capabilities andstrengthen its position and capabilities throughbusiness association. Future studies may include study from the demand perspective and comparisonstudy between popular high-yield tourists'destinations.INKeywords Ancillary service, Luxury travel, High-yieldtourist, High-end vehicles service, Supply perspective
Halal Compliance impact on Organizational Performance: the role of religiosity Mohamed Ismail, Risyawati; Baharuddin, Sitti Aminah
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The purpose of this paper is to study how the implementation of Halal certification could facilitate successful certification implementation in halal manufacturing company in Malaysia. The paper is based on a thorough review of published journals on the subject of implementation of halal level compliance and performance that moderate by religiosity. In recent years, 70 percent of the Malaysian halal manufacturer being non-Muslim. Thus, it is important to study the hindsight of the halal manufacturer on regard the compliance and performance, since there are lack of study examine the impact if religiosity in the area of operation organizational performance. 
The Impact of Logistics Services On The E-Shoppers' Satisfaction Salini Devi Rajendran; Siti Norida Wahab; Yeow Way Ling; Lim Shin Yun
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

In a digital era, E-commerce is fast-growing industry. People never thought to live without E-commerce. A day without E-commerce would be complicated, inconvenience and impossible. There are many components in online shopping market that play important roles in satisfying online shoppers. One of it is logistics services which influence online shoppers satisfaction level. Thus, this study mainly explore how logistics services may influences online shoppers satisfaction level. The specific aim of this paper is to determine the main logistics services elements that influences satisfaction of online shoppers. A total of 178 respondents who have experienced in online shopping were interviewed face-to-face using a structured questionnaire. Pearson correlation and multiple regression were used to analyze the data. The findings from the study revealed that service recovery, delivery service and customer service were the factors positively influencing the satisfaction level of E-commerce shoppers. The results of this study would helpful for online retailers to identify ways for improvement of their services especially from logistics perspective that eventually will enhance shoppers loyalty and enhance satisfaction.
Urban Transportation: A Case Study on Bike-Sharing Usage in Klang Valley Wahab, Siti Norida; Sham, Rohana; Aatieff Amir Hussin, Amir; Ismail, Shakerin; Devi Rajendran, Salini
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The principal aim of this paper is to empirically investigate the bike-sharing usage among Klang Valley citizen. Data for this study were collected using an online questionnaire survey. However, due to the low responses, simulations have been used and applied to predict the outcomes of the research. The simulated data was generated based on a uniform selection of a random element that simulated the answers of the potential questionnaire respondents. We limited the number of responses to 350 respondents. Correlation analysis was applied to analyze the data collected. The factors affecting the bike-sharing usage are availability, safety, convenience cost and enjoyment. Convenience is found as the only variable that influences the bike-sharing usage among Klang Valley citizen. The findings contribute towards an understanding of factors that may encourage people to shift from an automobile to bike-sharing as an alternative towards a sustainable transportation option. In theoretical contribution, the developed theoretical framework presents a platform for future empirical bike-sharing studies and extend previous research conducted in Western countries. This research shows that bike-sharing is important in embracing non-motorized means of transport towards reducing the environmental pollution and acknowledgement towards the reduction in road congestion, accidents, and other social and environmental problems. Findings from this study will help practitioners implement strategies with greater potential in increasing the attractiveness of bike-sharing and improve the sustainability of land use and transportation systems.
Optimizing University Shuttle Buses to Reduce Students’ Waiting Time Using a Discrete Event Simulation Technique Jafri Zulkepli; Ruzelan Khalid; Mohd Kamal Mohd Nawawi; Mohd Hafizan Hamid
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Shuttle buses replacing private transports have long been used to reduce traffic congestion in a university campus. However, to estimate the optimal number of buses taking into account human behaviour using a manual method to provide a better service is very difficult. This is especially true when the shuttle buses have multiple routes and are significantly affected by unpredictable human behaviour such as their stochastic arrival at the available bus stops. This paper thus employs modelling and simulation methodologies specifically a Discrete Event Simulation (DES) technique to observe the effects of various configuration of bus number to student waiting time. For this, a DES model for bus transportation in a university using various available modules in Arena software was first developed. The simulation model was then fed with relevant data; e.g., the total number of students having classes at certain time periods, the current allocation of the buses for each bus stop, etc. The model was later used as a test bed for various configurations and analysis of the number of buses and their effects on students waiting time including their optimal number. The simulation results show that the current number of used buses can be reduced to its optimal number while maintaining student waiting time. This simulation model employs a new approach of using a transport module to transport a huge amount of entities to multiple stations as opposed to its traditional usage to only transport a single entity to a particular station.
A Proposed Guideline with Building Information Modelling (BIM) for Virtual Transformation of Traditional Housing to Green Housing Chen Kim Lim; Kian Lam Tan; Nguarije Hambira
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Generally speaking, in search of alternative ways that is meant to prevent environment pollution and its sub hazard consequences, developers and planners as well as the masses nowadays are encouraged to use what is call a green home when building their houses. These types of houses typically use resources that are environmentally responsive. However, this new approach to house developments lacks clearly defined and globally accepted standards on what constitutes a green model. Thus, this research aims to educate the public about sustainable transformations from traditional homes to green homes by modelling the 3D model virtually to illustrate the differences between the conventional homes and green homes and its impact on the environment, and demonstrate the types of green alternatives available in Malaysia in order to construct the green homes. The ultimate goal is to create digitally a 3D model of the green homes through Building Information Modelling (BIM). BIM allows the public to run computer simulations that help to understand and visualise the evolutions of the traditional homes to green homes. The digital 3D model is effective in influencing and educating the residents about the benefits of green housing practices and ways to incorporate green building technologies.
A Study on Halal Cosmetic Awareness Among Malaysian Cosmetics Manufacturers Mustafar, Mastora; Ismail, Risyawati Mohamed; Othman, Siti Norezam; Abdullah, Rohani
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Halal certification and acceptance of Halal products had been widespread in the hospitality, food, packaging, banking and finance industries. In the food sector, Halal consciousness is especially high among consumers as well as the governments. However, the demand for Halal cosmetics and beauty products is not as strong. With increasing consumer awareness and a willingness to pay for quality products, the scenario is changing, thereby transforming the cosmetics and personal care industry into a potential sunrise segment for the region. Therefore, the purpose of this study was to conduct an exploratory investigation on the awareness of halal certification process among cosmetics manufacturers. A sample random t-test and descriptive analysis was used upon among cosmetics entrepreneurs in Malaysia. The data was selected based on simple random sampling from MIHAS Book directory which has listed the companies involved in the 13th edition Malaysia International Halal Showcase in Kuala Lumpur. Findings from this study indicated that Malaysia cosmetic manufacturers are well aware of the halal certification process and competent in obtaining halal certification. Future research should look into studying manufacturers which have yet to obtain halal certification in order to full comprehend this issue in depth  
The Criteria of Sustainable Product Development and Organizational Performance Hj Mohd Akhir Hj Ahmad; Rosman Iteng; Rohaizah Saad; Mohd Kamarul Irwan Abd Rahim
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The demand for quality product has encouraged organizations to adopt the criteria of sustainable product development that can affect organizational performance. The objectives of developing sustainable product are to satisfy customers, achieve sustainability in business and meet stakeholders demand on the industry. Nevertheless, adopting the criteria of sustainable product in a new product development in industry is rarely present, especially in an automotive industry. This study addresses the relationship between the criteria of sustainable product development and the effect on an organizational performance. Thus, the outcome of this study contributes to the enhancement of criteria for sustainable product development in the automotive industry and other related industries. The causal relationship approach is adopted in this study by using random sampling among the 273 automotive suppliers in Malaysia. The analysis result using PLS SEM reveals that the criteria of sustainable product development that consists of economy, social and environment are contributing to significant positive effect on the organizational performance in automotive industry.
Green Halal Supply Chain in Malaysian Halal Food Companies: A Conceptual Framework Abdullah, Rohani; Sabar, Rohafiz; Mustafar, Mastora
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The aim of becoming a global Halal hub has been outlined in the Third Industrial Master Plan 2006–2020 (IMP3) and Malaysia now is on target to attain the status by 2020. However, the progression needs to be geared with a holistic ecosystem that enable closing compliance loop within Halal supply chain. Thus, calling for sustainable development to strengthen the Halal definition. Despite the urge, the degree of readiness to employ green practices in Halal food industry is still vague and the issues are still new and developing. Food industry is one of the major contributors to environmental problems, large amount of waste is generated from food industry, by promoting sustainability in producing Halal food can reduce their environmental footprint and will benefit Malaysia where other countries can recognize Malaysian Halal standards not only for hygiene and safety but also as a symbol of eco-friendly practices. Therefore, green Halal supply chain is now seen to be central towards global Halal hub. Responding to these needs, this study is expected; (1) to identify what are the green practices implemented in collaboration with supplier and customer in managing Halal food supply chain (2) to assess what is sustainable performance achieved from green practices implemented (3) to determine if supplier-customer collaboration moderates the impact of green practices on sustainable performance. This study will employ mixed methods of qualitative and quantitative to answer the study’s objectives. Overall, this study is expected to present a model that provides a comprehensive view on Green Halal supply chain concerning supplier-customer collaboration in green practices. The model can help the industry and policy maker to identify what green practices are feasible to collaborate with and what are the related benefits and barriers. Engaging Green Halal Supply Chain can further improve Malaysian reputation as the world’s leading Halal hub.
The Relationship Between the Change Management and the Operational Excellence in Electrical and Electronics Manufacturing Companies Ahmad, Hartini; Alekam, Jamal Mohamed Ismail; Shaharruddin, Sarah; Marchalina, Leonis; Fok-Yew, oon
International Journal of Supply Chain Management Vol 7, No 5 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Purpose – The purpose this paper is to examine the relationship between the change management and the operational excellence in the manufacturing companies (i.e. electrical and electronics). Design/ methodology/ approach –This study utilizes causal study using survey methods to ascertain the relationship between the management of change and operational excellence. The samples of the population were selected for the Electrical and Electronics sectors using the systematic random sampling method. Findings – The analysis found significant positive relationships between organic structure, operations strategy, transformational leadership style and human resource practices on operational excellence. The operations strategy influenced the most on the operational excellence. Research implications – The results of this study could promote a better understanding of the operational excellence in the electrical and electronics industry and its implications for activities concerning operation management and change management. Therefore, the recommendation to management is to establish policy, systems, and processes by integrating both hard elements (structure and strategy) and soft elements (leadership and human resource) in a strategic planning of the companies. This study is hoped to contribute to a body of knowledge, in terms of the insight into an achievement of the operational excellence. As it focuses on a proper integration of organic structure, operations strategy, transformational leadership style and human resource practices.  

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