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Dwi Suhartanto
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ijabr@polban.ac.id
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+6222- 2007911
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Politeknik Negeri Bandung Jl Gegerkalong Hilir Bandung 40559
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International Journal of Applied Business Research
Published by Politeknik Negeri Bandung
ISSN : -     EISSN : 26560917     DOI : 10.35313/ijabr
Core Subject : Economy, Science, Social, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences
The International Journal of Applied Business Research (IJABR), an academic journal in the field of business, published by Bandung State Polytechnic, Indonesia. This OPEN ACCESS Journal is intended to foster and stimulate the exchange of discourses on applied business research issues among professionals and academics throughout the world.
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 3 No 01 (2021)" : 6 Documents clear
The Role of Religiosity on Employee Engagement and Performance: The Perspective of Muslim Employees Anthony Brien; Dwi Suhartanto; Ira Siti Sarah; Tintin Suhaeni; Setiawan Setiawan; Aldy Mochammad Faiz Raksayudha
Jurnal Internasional Penelitian Bisnis Terapan Vol 3 No 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v3i1.109

Abstract

Literature suggests that religiosity is an imperative factor in influencing a person's work. However, a lack of attention has been given to its effect on employee engagement and employee job performance. The purpose of this study is to assess the direct effect religiosity has on employee job performance and its indirect effect through employee engagement from the perspective of Muslim employees. To examine the religiosity-job performance model, this study utilizes Partial Least Squares (PLS) modelling with a sample of 569 Muslim employees in Bandung, Indonesia. This study reveals that religiosity dimensions (practice, altruism, and belief) significantly influence employee engagement. However, among the religiosity dimensions, only altruism has both a direct and indirect effect on employee engagement. While this unique study confirms the link between engagement and job performance, it offers a new understanding of the employee engagement role and the link between employee religiosity and employee job performance. With no previous studies in this area, it offers new insights and theoretical and managerial implications.
Service Improvement Priorities of Train Transport Service: Evidence from Indonesian Economy-Premium Train Tina Agustien; Tulus Haryono
Jurnal Internasional Penelitian Bisnis Terapan Vol 3 No 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v3i1.113

Abstract

The Indonesian Railway Company (PT KAI) may have sustainable growth due to passengers' quality services. This study determines influential indicators and service improvement priorities for the economy-premium train in Indonesia using 284 respondents. An online questionnaire was used to collect data, while the sample was determined using judgment sampling methods. The study used the Exploratory Factor Analysis (EFA) and the Importance-Performance Analysis (IPA). The results show that passengers felt satisfied with the completeness of emergency equipment, security and safety, and professional train staff. However, they were not satisfied with TV show contents, food and beverage prices, and legroom on chairs. The EFA results show nine dimensions and 41 influential indicators of the economy-premium train service qualities. According to the IPA results, the service priorities that should be improved by PT KAI include the availability of internet access and the cabin facilities, especially TV show contents and legroom on chairs. These results can help PT KAI to increase its Customer Satisfaction Index (CSI) score to meet the respondents' expectations and increase the satisfaction and loyalty of the economy-premium train passengers.
Examining the Attitude-Behavior Gap and Adoption Intention of SHS Technology: The Role of Social Influence Zefanya Alanza Christabel Loveldy; Tuan Ahmad Tuan Ismail; Sarah Siti Jubaedah
Jurnal Internasional Penelitian Bisnis Terapan Vol 3 No 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v3i1.119

Abstract

Current fuel-based electricity used to fulfill household electricity needs is one of the reasons that worsen global warming. Therefore, the use of solar energy starts to be favorable. Indonesia is benefited from abundant solar radiation levels, yet the utilization of solar energy as one possible solution is still very limited. The non-optimal use of this eco-friendly energy needs to be investigated by examining consumers’ intention to adopt Solar House System (SHS) technology along with factors affecting it. This study used Behavioral Reasoning Theory (BRT) that consists of values, reasons for adoption, reasons against adoption, attitude, and social influence as variables to predict adoption intention. Further, Partial Least Square Modeling was used to test the hypotheses after collecting 428 data by distributing questionnaires in Bandung Area. The result reveals that social influence plays the most significant role in predicting SHS adoption intention, attitude, reasons for adoption, and values. Thus, this study extends our understanding of the attitude-behavior gap in the context of green technology and the impact of social influence.
The Use of Contemporary Mobile Banking Service in Islamic Banks: Perspective of Young Customers Ambia Masthura Yussaivi; Carol Y Lu; Moch Edman Syarief; Dwi Suhartanto
Jurnal Internasional Penelitian Bisnis Terapan Vol 3 No 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v3i1.121

Abstract

This study examines the factors that influence the attitudes and perceptions of the young customers towards the use of mobile banking services and AI-enabled mobile banking services. The research questionnaire was distributed using Google Form to customers using Islamic banking mobile banking services in Indonesia with a total sample of 204 young Muslim customers. Partial least square was used to test technology-based differential effects (attitudes towards AI, relative advantage, trust, and security of mobile banking) and non-technology based (need for service, quality of service) as well as factors of religiosity on the use of mobile banking services and AI-enabled mobile banking service. This study results in the findings that the construct of trust, attitudes towards AI, religiosity, and relative advantage are the main determinants of mobile banking adoption intentions. It also shows the gap between young customers in trust levels, attitudes towards AI, religiosity, and perceived relative advantage between the two dependent variables. Finally, the trust construct has the greatest impact on the use of mobile banking and AI-enabled mobile banking services.
Board Characteristics and Islamic Bank Performance: The Role of Size as the Moderating Variable - Evidence from Indonesia Muhamad Umar Mai
Jurnal Internasional Penelitian Bisnis Terapan Vol 3 No 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v3i1.123

Abstract

This study examines the influence of board characteristics on bank performance with bank size as the moderating variable. The study was performed on Islamic Commercial Bank (BUS, Bank Umum Syariah) in Indonesia for the period of 2010-2019. The samples were 127 BUS-year observations. They were analyzed by applying ordinary least square method and processed with Warp-PLS application. Board characteristics are served as proxy variables with board of directors size, board of directors meetings, and female board of directors while bank performance is served as proxy with Return On Asset. The result conveys that female directors in the board and board of directors meeting have positive and significant influence on Return On Asset. On the other hand, board of directors size shows an insignificant influence. The results also show that size moderates negatively the effect of board of directors as well as board of directors meeting on Return on Asset. However, it is insignificant in moderating the influence of female directors in the board over Return On Asset.
Predicting Repurchase Intentions of Leather Fashion Products: Integrating Brand Perceptions and Product Evaluation Models Siti Samsiyah Purwaningsih; Sholihati Amalia; Sri Surjani Tjahjawati; Krisna Yudha Bakhti
Jurnal Internasional Penelitian Bisnis Terapan Vol 3 No 01 (2021)
Publisher : Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/ijabr.v3i1.124

Abstract

This study examines factors that drive customer repurchase intentions toward leather fashion products by integrating the concept of brand perception and product evaluation. The data were gathered from 297 customers of leather fashion products in Garut, West Java, Indonesia. Partial Least Square was employed to evaluate the effect of brand perception (consisting of brand experience and brand affect) and product evaluation (consisting of perceived value, perceived quality, and price perception) on customer intention to repurchase. The findings reveal that brand perception has a positive significant impact on product evaluation which indirectly influences customer repurchase intention. Theoretically, this study has succeeded in verifying the integration of brand perception and product evaluation to predict customer repurchase intention. Meanwhile, the practical implication lies in the importance of improving product quality and strengthening the brand in order to stimulate the customers’ intention to repurchase.

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