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Gedung Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau (lantai 2). Kampus Binawidya, Jl. H.R. Soebrantas Km. 12.5 Panam. Pekanbaru, Indonesia - 28293
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INDONESIA
Indonesian Journal of Economics, Social, and Humanities
Published by Universitas Riau
ISSN : 26560267     EISSN : 2656355X     DOI : https://doi.org/10.31258/ijesh
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice
Indonesian Journal of Economics, Social, and Humanities (IJESH) is a peer-reviewed academic journal of studies in the field of Economics, Social, and Humanities studies, both theories and practices published biannually in January and July by Research and Community Service Institution of Universitas Riau. Given that the journal prioritizes research reports in educational theories and practices, viewpoint articles in the field of education will also be considered for publication.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekomomi dan Ekonometrika
Articles 120 Documents
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The Effects of Corruption On Socio-Economic Development in Kenya Paul Okeyo Ogembo
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.1.91-112

Abstract

Corruption is real in the societies, Kenya not excluded. Corruption has serious ramifications on socio-economic development in the society on the issue of depriving the common citizens towards realizing necessary development initiatives and equity in resource distribution. The purpose of the study was to determine the effects of corruption on socio-economic development in Kenya. Specific objectives were to establish: effects of corruption on infrastructural development and on access to tenders with the governments of Kenya. The study adopted meta-analyses of empirical literature supported by Ferrer (1998) The study established that corruption is entrenched in Kenya. That corruption has led to exaggeration of the costs of infrastructural projects in Kenya and or led to some being stalled. That getting tenders with the government is not easy but depends on connections. The findings have implications on strengthening the government institutions like anti-corruption commission, the office public prosecutor, the Directorate of Criminal Investigation the court system to be strengthened proper investigations be done prosecuting and trial of those found culpable.
Modelling Dynamic Impact of Governance and External Shocks on Fiscal Performance in Indonesia Mansur Muhammad; Herbert Wibert Victor Hasudungan
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.1.39-51

Abstract

The purpose of this study is to empirically investigate the impact of external shocks and good governance on fiscal performance in Indonesia. Data for this study, covering the period from 2002 to 2021, was collected from reputable sources such as the International Monetary Fund, World Bank, and World Governance Indicators. To conduct a rigorous analysis, we employed robust generalized method of moments (GMM) techniques to examine the data. Prior to estimation, several preliminary analyses were conducted to ensure the reliability of the results. They include descriptive analysis, principal component analysis was conducted to reduce the dimensionality of governance indicators, and unit root test. This study empirically found that oil price shocks have a negative effect on fiscal performance, reflecting the profound influence of these shocks on various sectors of the economy. Additionally, the study confirms the positive relationship between good governance and fiscal performance, emphasizing the role of governance as a driver of efficient resource allocation and development, not only in Indonesia but also in other economies. Findings emanating from this study underscore the significance of considering good governance and external shocks when formulating fiscal policies and strategies for sustainable economic growth and development.
Customer Purchasing Decision That Are Influenced by Online Customer Reviews, Online Customer Ratings, And Customer Trust in The Shopee E-Commerce in Pekanbaru Arrauda Dhiza; Alvi Furwanti Alwie; Syapsan Syapsan
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.1.53-67

Abstract

This study aims to test and analyze test and analyze the influence of online customer reviews, online customer ratings, and customer trust on customer purchasing decisions on Shopee e-commerce. In the e-commerce system, buyers cannot try the product directly, so the existence of online customer reviews and online customer ratings will be a tool to measure product quality, delivery time, service, and others. Seeing the opportunity to develop this study, the researcher added a customer trust variable as a moderating variable that was not found in previous studies, the researcher believes that customer trust can strengthen or weaken online customer reviews and online customer ratings both directly and indirectly on purchasing decisions. The population in this study were Pekanbaru city residents who actively used the e-commerce shopee and were 20-40 years old because they were considered mature in purchasing decisions. The sample in this study was 166 people. The sample method used the purposive sampling method. The data used in this study were primary data and secondary data, while the data collection technique used a questionnaire. The model used in this study is a causality model or influence relationship. To test the hypothesis that will be proposed in this study, the analysis technique used is SEM or Structural Equation Modeling which is operated through the SmartPLS 3.2.8 program. The results of the study indicate that online customer reviews have an effect on purchasing decisions. Online customer ratings have an effect on purchasing decisions. This shows that online customer ratings have an important role in increasing purchasing decisions. Customer trust moderates the effect of online customer reviews on purchasing decisions. This shows that trust has an important role in strengthening the effect of online customer reviews on purchasing decisions. Customer trust moderates the effect of online customer ratings on purchasing decisions. This shows that trust has an important role in strengthening the effect of online customer ratings on purchasing decisions.
Analysis of Regional Original Revenue (PAD) to Evaluate The Financial Performance of Regional Government of DKI Jakarta Province for The Financial Years 2019 – 2023 Monica Dwianita Febrianti; Sony Devano
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 1 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.1.69-89

Abstract

This study aims to analyze the financial performance of the DKI Jakarta Provincial Government for the Financial Years 2019-2023, especially in the management of PAD using financial ratios. The research method used is qualitative-descriptive using primary data from interview results and secondary data from Financial Statements. The results of this study show that the financial performance of DKI Jakarta Province has been competent and independent in managing regional autonomy affairs. The performance of the Jakarta Provincial Government in exceeding the budgeted PAD target is relatively good, although it is still not optimal in realizing all potential sources of PAD revenue. Meanwhile, the financial capabilities of the Jakarta Provincial Government show that regional conditions are ideal and relatively high, which indicates that the Jakarta Provincial Government has good regional financial capabilities in managing available financial resources and is ready to welcome the era of regional autonomy. In addition, the results of forecasting through the trend moment method also show that regional original revenue will continue to increase every year in the next five years, which indicates that DKI Jakarta Province in the next five years has great potential to increase regional original revenue.
The Effect of Service Quality and Customer Satisfaction on Customer Trust and Loyalty at PT. Bank Rakyat Indonesia (Persero) Tbk in Pekanbaru Branch Office, Tuanku Tambusai Dian Sukma Rini; Susi Hendriani; Gatot Wijayanto
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.2.113-136

Abstract

This study aims to examine customer loyalty and satisfaction at PT Bank Rakyat Indonesia (BRI), Tuanku Tambusai Branch Pekanbaru, focusing on the impact of service quality and customer satisfaction on trust and loyalty. Using quantitative methods with a survey of BRI customers, this study analyzed responses through statistical tests to validate hypotheses. Sampling included active customers, assessing service quality, trust, and loyalty variables. Data was collected through a structured questionnaire, measuring variables on a Likert scale. Analysis revealed that service quality and satisfaction significantly affect customer trust and loyalty, supporting the hypothesis that trust is a mediator in the relationship between service quality and loyalty. The findings highlight the requirement for BRI to improve service quality to build stronger customer trust and loyalty, emphasizing the role of service standards in customer retention.
Analysis of Islamic Service Quality and Price on Customer Satisfaction and Repurchase Intention in Umrah Pilgrims in Pekanbaru Akmalulhadi Akmalulhadi; Zulkarnain Zulkarnain; Lailan Tawila Berampu
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.2.137-156

Abstract

The increase in number of Umrah pilgrims and official Umrah provider in Pekanbaru has developed significantly in the period 2019 to 2023. However, complaints related to the organization still exist, such as failure to depart, neglect of pilgrims, services that are not in accordance with minimum standards, and other common problems. This is certainly a challenge and opportunity for Umrah provider to be able to provide the best service for this business to survive and continue to grow. The purpose of this study was to analyze the effect of Islamic service quality and price on customer satisfaction and repurchase intention (willingness to travel again with the same travel). The method used was quantitative description with non-probability sampling technique and a sample size of 175 respondents. Respondents of this study were Umrah pilgrims who came from the city of Pekanbaru. The results of research through SEM show that Islamic service quality has a significant effect on price. Islamic service quality and price have a significant effect on customer satisfaction. Likewise, customer satisfaction affects repurchase intention. Meanwhile, Islamic service quality and price have no significant effect on repurchase intention. Meanwhile, customer satisfaction mediates the effect of Islamic service quality and price on repurchase intention.
Marketing Mix Analysis of Purchasing Decisions and Consumer Satisfaction of Palm Harvesting Equipment at PT. Carosteel Media Panen Cyntia Tiodora Silalahi; Alvi Furwanti Alwie; Raden Lestari Garnasih
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.2.157-170

Abstract

This study aims to analyze the effect of product, price, location, and promotion on purchasing decisions and customer satisfaction at PT Carosteel Media Panen. This study uses a quantitative approach with a descriptive research design to assess the impact of the marketing mix on purchasing decisions and consumer satisfaction regarding oil palm harvesting tools at PT Carosteel Media Panen. The study was conducted in Pekanbaru starting in February 2024, with data collected through online questionnaires distributed to 45 client companies of PT Carosteel Media Panen. The data used consisted of primary data obtained directly from respondents and secondary data from other sources. Data analysis techniques include validity and reliability tests to ensure the quality of the instrument, as well as descriptive analysis to describe the data. Statistical analysis was conducted using structural equation modeling (SEM) to test the relationship between variables and measure the goodness-of-fit of the model. The hypothesis will be accepted if the significance value is below 0.05, which indicates a significant relationship between variables. The study results reveal that product, price, location, promotion, and purchasing decisions together have a significant influence on customer satisfaction, which in turn has an impact on purchasing decisions at PT. Carosteel Media Harvest.
Analysis of the Achievement of Sustainable Development Goals (SDGs) Target without Poverty in Riau Province Alfina Safira Zahra; Yusni Maulida; Taryono Taryono
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.2.171-186

Abstract

This study aims to analyze the completion of criteria and schemes related to the Sustainable Development Goals (SDGs) without any poverty. Poverty is a condition that describes a household, community, or individual who is in a condition of deprivation, particularly in fulfilling basic needs. This might result in inequality and injustice within the economic structure. In order to achieve the objective of ending poverty by 2030, all stakeholders are striving to implement various policies, programs, and activities to fulfill the target determined for Riau Province of 5.86%. This includes poverty eradication, the implementation of social safety, the fulfillment of economic resources and access to basic services, reducing community vulnerability to disasters, as well as strengthening policies and mobilizing various resources to eliminate existing poverty. The poverty rate in rural areas has consistently been higher than in urban areas over the past 10 years, although the gap has been decreasing. This study uses secondary data obtained from the Central Statistics Agency and the Regional Development Planning Agency of Riau Province. The method used is the BaU scenario method, which consists of forecasting, trends, and scenario design using Microsoft Excel. The results of the study show that the government has not been able to achieve zero poverty in Riau Province. Regarding the implementation of sociodemographic management programs, residential development programs, and ecological disaster management programs, all have successfully exceeded the outlined targets, but enhancements are required to exceed the targets that have been set. For the implementation of empowerment programs, improving household welfare, potable water services, access to basic sanitation services, and health facility access programs, the targets have not been achieved, and additional effort is required to implement the programs to exceed the set targets.
The Effect of Financial and Non-Financial Factors on Audit Report Lag Yasmin Afra Azizah; Yuneita Anisma; Riska Natariasari
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.2.187-208

Abstract

The timeliness of financial reports is a key issue in accounting due to the frequent delays in audited financial reports, which can reduce stakeholder confidence in the information provided. Research on audit report lag is an essential area of study to understand the factors that affect the duration of audit reporting as a whole, as the timeliness of audit reports is important in providing relevant information for decision-making. This study aims to determine the effect of profitability, leverage, audit opinion, auditor switching, and public accounting firm size on audit report lag. The study population consists of property & real estate companies listed on the Indonesia Stock Exchange (IDX) under the IDX-IC classification during the period 2021-2023. The sample consists of 34 companies selected using purposive sampling. The analysis method used in this study is multiple linear regression. The results of this study indicate that the profitability variable affects audit report lag, the leverage variable does not affect audit report lag, the audit opinion variable affects audit report lag, the auditor switching variable does not affect audit report lag, and the audit firm size variable does not affect audit report lag.
Determinants of Assets Under Management Growth in Indian Mutual Funds: Evidence from Ratings, Performance, and Fund Characteristics Rahul Paul
Indonesian Journal of Economics, Social, and Humanities Vol 8 No 2 (2026)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.8.2.209-222

Abstract

This paper investigates the determinants of Assets Under Management (AUM) growth in Indian mutual funds, with a focus on the role of information signals, past performance, and fund characteristics in a retail-dominated emerging market context. Drawing on signaling theory, the fund flow–performance literature, and behavioural finance, the analysis investigates how third-party ratings, historical returns, fund size, and expense ratios influence investor capital allocation decisions. Using cross-sectional data on mutual funds and multiple regression analysis with robustness checks, the findings show that fund ratings, past long-term performance, and fund size exert a positive and statistically significant effect on AUM growth, while expense ratios do not significantly influence investor flows. The results underscore the significance of information intermediaries and visibility effects in reducing information asymmetry in emerging capital markets, where retail investors heavily rely on simplified quality signals. By offering evidence from India on how behavioral biases and informational cues work together to influence mutual fund capital allocation, the study adds to the growing body of research on emerging market finance. This has consequences for investor protection laws, fund managers, and regulators.

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