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Ratna Wijayanti S.S.
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joma.chiefeditor@gmail.com
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INDONESIA
Journal of Multidisciplinary Academic
Published by Kemala Indonesia
ISSN : 25410369     EISSN : 2613988X     DOI : https://doi.org/10.51971
Journal of Multidisciplinary Academic is published bimonthly by the Kemala Publisher, Indonesia. Journal of Multidisciplinary Academic publishes original work of importance in any field which will interest readers from more than one discipline. Authors are requested to write their papers and reports in a manner and style that is intelligible to specialists and non-specialists alike. Research contributions, which are peer reviewed, are of three kinds: Review Articles, Research Articles and Research Letters. Our second important function is to serve as a forum for debate about recent developments in research and in higher education. (The last category comprises articles which opine on important recent developments either in the published literature or at conferences.) These contributions are not peer reviewed, and potential authors are encouraged to liaise with the Editor-in-Chief before submitting work of this nature to the Journal
Arjuna Subject : Umum - Umum
Articles 14 Documents
Search results for , issue "Vol 4, No 2 (2020): Science, Engineering and Social Science Series" : 14 Documents clear
Marketing Plan Implementation over Business Start-up: Food Combining at PT. BERAS JAGUNG NUSANTARA Muhammad Rully Firmansyah; Tantri Yanuar Rahmat Syah; Semerdanta Pusaka; Dadan Ramdhani
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

This research aimed to make the business activity to be conducted with accordance a plan and also to find out the position of company this time, direction of the company’s goals and how to achieve the market target. The result shows a company tries to offer Food Combining product which is different with product existed in the market (both from the taste, quality, or affordable price). Here, the operational activities of market company are really possible to be run so that company can offer more competitive price compared to import products that have entered the market. The increase of market share taken by PT. Beras Jagung Nusantara become is very significant with constant increase value per year 5% then in the end of the fifth year. Furthermore, PT. Beras Jagung Nusantara have a target to take market share amounted 25% from company planning elaboration and analysis. Thus, this company can be worth running and promising a business.
Affecting Factors over Repurchase Shop Intention at E-Commerce Industry Daniel Hero Fersil Punuindoong; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The purpose of this research to analyze the direct effect of use perceived ease, trust, and enjoyment consumer airy rooms over application. This research method is analysis descriptive with causality model to obtain the correlation between variables. In this research we use Structural Equation Models (SEM) with Lisrell apps as a testing tool. The population of this research in airy rooms users around 103 respondents. The result shows that perceived ease of use cannot increase a customer repurchase intention through the application of airy rooms, however the perceived ease of use can increase customer trust and enjoyment by using the airy rooms application. Trusted feels can’t increase a customer intention to use the airy room’s application. Furthermore, enjoyment in use airy rooms’ applications can lead customer repurchase intention.
Service Quality, Customer Satisfaction, Customer Trust, and Customer Loyalty in Service of Paediatric Polyclinic Over Private H Hospital of East Jakarta, Indonesia Christian Elizar; Ratna Indrawati; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Customer loyalty is considered as an important key to the success and profit of a hospital, so that a decrease in the number of visits from old patients or subscribed patients in the paediatric polyclinic of Private H Hospital is a serious problem. The purpose of this research is to determine the effect of service quality on customer loyalty with customer satisfaction and trust as an intervening variable in the services of a paediatric polyclinic in Private H Hospital. In this study, we used SEM method on 190 respondents to obtain the result. Here, the test results show has met the criteria of Goodness of Fit in which the t-value of service quality to customer satisfaction is 14.71, service quality to customer trust is 16.10, service quality to customer loyalty is 2.16, customer satisfaction to customer loyalty is 0.83, and customer trust to customer loyalty is 3.13. Customer trust significantly mediates the effect of service quality on customer loyalty while customer satisfaction cannot serve as a mediator since about 70% of patients at the paediatric polyclinic of Private H Hospital are National Health Insurance (JKN) members. By maintaining customer trust through the provision of services based on hospital accreditation standards and continuous evaluation, customer loyalty will increase as marked by the re-visit of patients even though there are other paediatric polyclinics offering more, even customers will recommend the paediatric polyclinic of Private H Hospital to other people.
Identification of Bird Diversity in the Campus Landscape of Institut Teknologi Sumatera (ITERA) As an Approach for Sustainable Campus Planning and Development Anggi Mardiyanto; Bambang Prasetio
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Institut Teknologi Sumatera (ITERA) is a campus that has the concept of developing a forest campus. Campus landscape which is quite extensive has the potential as the lungs of the city, supports the academic atmosphere and provides a comfortable space for campus residents. A healthy campus environment was characterized by a high level of biodiversity. One indicator of environmental health was the presence of birds. Birds are indicator species that are easily observed. The diversity of birds in the campus landscape illustrates the level of campus environmental health. This research aims to identify the diversity of birds in the ITERA campus landscape. This research has obtained 27 species of campus birds. The results of this study are expected to provide recommendation for sustainable campus planning and development.
Marketing Strategy and Business Model Canvas at Jeeva Works Corporation Abdul Karim Ambari; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Semerdanta Pusaka
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

One of the community needs especially for men is appropriate barbershop services desired haircut also suitable service time and attractive facilities. The existing barbershop has limitations in facilitating the haircut and desired customer over appropriate service time. Barbershop who can give service according to the hairstyle the customer need and the time that can be determined customers themselves are a new business model in Indonesia and in need business development. Jeeva Works Corporation is developing for facilitate customer needs by providing re-model and registration application technology supported by a hangout facility in the form of coffee shop. Barbershop with combination coffee shop gave birth to the trademark Jeeva Barber Coffee.
Air Pollution Analysis of Preconstruction and Construction Phases in Sumatera Institute of Technology, South Lampung Bambang Prasetio; Anggi Mardianto
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The Sumatra Institute of Technology (ITERA) is a state university located in Jati Agung, South Lampung Regency, Lampung Province. Although ITERA has a great potential for campus development in the next 20 years, there are a several challenges that ITERA must be designing. Here, air pollution from gasoline vehicles contributed 70% carbon monoxide (CO), 100% Plumb (Pb), 60% hydro carbon (HC) and 60% nitrogen oxide (NOX) in south Lampung area by Ministry of Environment (KLH) in 2010. Thus, air quality monitoring has a very important to determine polluted air over measurement location using comparing method based on Air Pollution Standard Index (ISPU). In this study, we identify and analyze pollutant concentrations in Sumatra Institute of Technology's over Pre-construction and Construction Phase and analyze the air pollution using the Ambien Air Quality Standards with ISPU in the Sumatra Institute of Technology. The data observation was conducted in 2017 while continuity of the air quality monitoring series at ITERA by adding more sampling points in 8 months (from March to October 2017). In addition, we use gas parameters from Sulphur dioxide (SO2), Nitrogen Dioxide (NO2), Oxidant (O3), Hydrocarbons (HC), PM10, Dust (TSP) which is refers to PP RI No.41 1999 concerning National Ambient Air Quality Standards.
The Influence of Integrated Value in Purchasing Game Item and Game Satisfaction against Game Item Purchase Intention over the Unknown's Battlegrounds Player Ardian Pramana Wicaksana; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The existence of online gaming as entertainment is inseparable from the rapid development of technology that allows an online battle games to be used at any time. In this study, we determine the effect of integrated value of purchasing game items and satisfaction about games on game item purchase intentions by examines the respondents of the game Player Unknown's Battle Grounds and involves as many as 200 respondents using the Structural Equation Modelling (SEM) method. The results showed that there was a relationship between integrated values of purchasing game items against satisfaction about game, there was a relationship between integrated value of purchasing game items on game item purchase intentions, there was a relationship between satisfaction about game and game item purchase intentions. And satisfaction about game mediates the relationship between integrated value of purchasing game items and game item purchase intentions
Determinants of Customer Satisfaction and Customer Loyalty Over City Market Citra Raya Shinta Shinta; Tantri Yanuar Rahmat Syah; Dimas Angga Negoro
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Trade in Indonesia at the moment cannot be denied if the competition is getting tougher. City Market Citra Raya is traditional markets due to there are transactions between sellers and buyers. City Market Citra Raya here sells a daily necessity needed by consumers with a modern market concept that has facilities that are more in line with other traditional markets. In this study, we use SEM analysis (Structural Equation Model) to analyze customer need. Here, the questionnaire is distributed over 125 correspondents and consisting of a scale of one to five. The results in this study is determining a factors such as company image, service quality and price did not affect the increase in perceived value, customer satisfaction and customer loyalty. However, on the other hand, the perceived value of customer satisfaction and customer loyalty are significant influenced. Thus, in this study shows that sellers must focus on perceived value to get customer satisfaction offered to customer loyalty.
The Application of Well Injection Technology in the Produced Water Management Oil and Gas Industry Sillak Hasiany
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Produced water is the largest liquid waste generated from the production of oil and gas. The direct discharge of produced water into the environment can be harmful to human’s life and environmental. Thus, it needs to be managed, one of which is through the technology of well injection. Well injection technology is a technology where the produced water generated in the process of production of oil and gas will be returned to the earth by means of injecting it to injection wells. The purpose in this study was to identify the amount of produced water injected back into the injection wells and identify the constraints of the application of well injection technology in the company. The primary and secondary data were collected through field observations, laboratory analysis, and interviews. Descriptive analysis was conducted to know the constraints and benefits of applying this technology. The results showed that the re-injection technology was able to inject produced water of 37158 barrels per day. However, this technology led the wells to be increasingly saturated and leakage to produced water re-injection pipes
The Leadership Styles Impact, In Learning Organizations, And Organizational Innovation Towards Organizational Performance Over Manufacturing Companies, Indonesia Jennifer Kristiani Adam; Rhian Indradewa; Tantri Yanuar Rahmat Syah
Journal of Multidisciplinary Academic Vol 4, No 2 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The vitality of commodity prices and trade wars in international trade due to slowed export-oriented domestic manufacturing industries growth. Leadership is considered as one of the important solutions in improving the key performance of Indonesian manufacturing companies because a good leadership style can be enhance organizational learning and stimulate organizational innovation to improve company performance. In this study, we use quantitative approach with survey method to assess how leadership affect in organizational learning and organizational innovation in shaping of organizational performance. Here, we use a questionnaires and distributed over 320 manufacturing employees in company at several cities throughout Indonesia. Furthermore, the data observations are analyzed by using Structural Equation Modelling (SEM) method. The result shows a leadership style is influenced organizational innovation and organizational learning positively and significantly, then the organizational innovation and organizational learning also positively and significantly influenced organizational performance.

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