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INDONESIA
Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik
ISSN : 20887469     EISSN : 24076864     DOI : -
Core Subject : Social,
Reformasi adalah jurnal peer-review yang menerbitkan artikel tentang praktik, teori, dan penelitian di semua bidang komunikasi politik, komunikasi massa, media & gender, komunikasi pemasaran, pelayanan publik, manajemen publik, pelayanan publik, kebijakan publik, dan otonomi daerah. Scope jurnal terdiri dari sosial, politik, komunikasi. Setiap naskah yang diserahkan akan ditinjau oleh satu peer-reviewer menggunakan metode double blind review. Reformasi : Jurnal Ilmiah Ilmu Sosial dan Politik diterbitkan oleh Fakultas Ilmu Sosial dan Ilmu Politik. Jurnal ini diterbitkan setiap enambulan sekali (Januari-Juni dan Juli-Desember).
Arjuna Subject : -
Articles 14 Documents
Search results for , issue "Vol 11, No 2 (2021)" : 14 Documents clear
PELAYANAN DI DINAS SOSIAL KOTA BATU DALAM PENYALURAN DANA PROGRAM KELUARGA HARAPAN BAGI KELUARGA MISKIN (PKH) Ignatius Adiwidjaja; Agung Suprojo
REFORMASI Vol 11, No 2 (2021)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v11i2.2834

Abstract

Abstract: Poverty is a scourge for human life, everything must be done immediately so that people can get out of the cycle of poverty. Various programs were also launched by the government to be able to help people who are exposed to financial powerlessness. The Family Hope Program is one of the efforts made by the government but the distribution of funds for the PKH program until now is still not right on target, this is because the Batu City government continues to use population census data that has not been updated or old data (Kompasiana). The proximity factor between Batu City Social Service officers and the community (still selective) is one of the reasons why PKH assistance has not been targeted. The purpose of this study was to find out how the Services at the Social Service in the distribution of PKH Funds were distributed, and to find out what the inhibiting and supporting factors were for the Services at the Social Service in the Disbursement of the Family Hope Program (PKH) Funds. There is a strong commitment between the Central Government and the Regional Government in the success of the Family Hope Program in order to break the chain of poverty in Batu City. Strong support from the Central Government, Regional Government, PKH Facilitator Officers, and PKH Beneficiary Community, in an effort to improve the standard of living for the poor in Batu City.Abstract: Poverty is a scourge for human life, everything must be done immediately so that people can get out of the cycle of poverty. Various programs were also launched by the government to be able to help people who are exposed to financial powerlessness. The Family Hope Program is one of the efforts made by the government but the distribution of funds for the PKH program until now is still not right on target, this is because the Batu City government continues to use population census data that has not been updated or old data (Kompasiana). The proximity factor between Batu City Social Service officers and the community (still selective) is one of the reasons why PKH assistance has not been targeted. The purpose of this study was to find out how the Services at the Social Service in the distribution of PKH Funds were distributed, and to find out what the inhibiting and supporting factors were for the Services at the Social Service in the Disbursement of the Family Hope Program (PKH) Funds. There is a strong commitment between the Central Government and the Regional Government in the success of the Family Hope Program in order to break the chain of poverty in Batu City. Strong support from the Central Government, Regional Government, PKH Facilitator Officers, and PKH Beneficiary Community, in an effort to improve the standard of living for the poor in Batu City.
PERANAN GAYA KEPEMIMPINAN KEPALA DESA TERHADAP PENINGKATAN PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DESA Nanang Bagus; Cahyo Sasmito
REFORMASI Vol 11, No 2 (2021)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v11i2.2866

Abstract

Abstract: In an organization, leadership has a major role, therefore a leader must be able to direct his subordinates in order to achieve a common goal. Etymologically, leadership is personality and the willingness to make people influenced and invite others to take an action that has been determined together in order to achieve a predetermined goal. Leadership style can influence the society being led. The leadership style of each leader varies from one another. differences in leadership styles between one leader and another are usually influenced by several factors such as the environment, customs, culture, religion and so on. The method in this research uses qualitative research methods, the focus of this research is the leadership style of the village head and community participation. The data sources consisted of primary and secondary data, while the data collection methods in this study were interviews, observation and documentation. The results of this study show that the leadership style of the Mojorejo village head is a democratic leadership style and community participation starting from decision making and implementation of development activities.Keywords: leadership style; community participation; village developmentAbstrak: Dalam suatu organisasi kepemimpinan memiliki  peran utama, oleh karena itu seorang pemimpin harus bisa mengarahkan bawahannya agar tercapainya suatu tujuan yang telah ditetapkan bersama. Secara etimologi kepemimpinan adalah kepribadian dan kemauan untuk membuat orang terpengaruh serta mengajak orang lain untuk melakukan suatu tindakan yang telah ditetapkan bersama demi tercapainya sebuah tujuan yang telah ditetapkan. Gaya kepemimpinan  dapat mempengaruhi  masyarakat yang dipimpin. Gaya kepemimpinan pada setiap pemimpin berbeda-beda antara satu dengan yang lainnya. perbedaan gaya kepemimpinan antara pemimpin yang satu dengan yang lain biasanya dipengaruhi oleh beberapa faktor seperti lingkungan, adat istiadat, budaya, agama dan lain sebagainya. Metode dalam penelitian ini menggunakan metode penelitian kualitatif, fokus penelitian ini yaitu gaya kepemimpinan kepala desa dan partisipasi masyaraka. Sumber data terdiri dari data primer dan skunder, sedangkan metode pengumpulan data dalam penelitian ini yaitu wawancara,observasi dan dokumentasi. Hasil penelitian ini dapat diketahahui bahwa gaya kepemimpinan kepala desa Mojorejo adalah gaya kepemimpinan demokratis dan partisipasi masyarakat dimulai dari pengambilan keputusan dan implementasi kegiatan pembangunan.Kata Kunci: gaya kepemimpinan; partisipasi masyarakat; pembangunan desa
INOVASI PELAYANAN PRIMA PASPOR ONLINE DI KOTA MALANG Ira Kustiani; Willy Tri Hardianto; Roro Merry Chornelia Wulandari
REFORMASI Vol 11, No 2 (2021)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v11i2.2769

Abstract

Abstract: Excellent service really needs to be owned and displayed when doing a job in a frontliner or customer service position and in excellent service it can be said to be good if it has served the community well. The purpose of this study is to find out about the success of using online passport services, find out the actors involved in online passport services in Malang City and describe the obstacles in implementing online passport services in Malang City. The research method used is qualitative research with in-depth data collection techniques, observation and documentation. Meanwhile, the data analysis used is purposive sampling. The result shows that the implementation of online passport service at the Immigration Agency Class 1 TPI Malang has been running since August 2017. The implementation of online passport service innovation cannot be separated from service innovations that can be said to be effective and efficient because it consists of several factors that influence the success of implementing these innovations. Factors that influence the implementation of innovation service include the character of the innovation (maker), the communication channel and the social system.Keywords: online passport; innovation; excellent serviceAbstrak: Pelayanan Prima sangat perlu untuk dimiliki dan ditampilkan pada saat melakukan suatu pekerjaan dalam posisi frontliner atau customer service dan dalam pelayanan prima dapat dikatakan baik apabila sudah melayani masyarakat dengan baik. Tujuan penelitian ini adalah untuk mengetahui tentang kesuksesan pengunaan pelayanan paspor online, untuk mengetahui aktor-aktor yang terlibat pelayanan paspor online di Kota Malang serta mendeskripsikan kendala dalam pelaksanaan pelayanan paspor online di Kota Malang. Metode penelitian yang digunakan adalah penelitian kualitatif dengan teknik pengumpulan data wawancara mendalam, observasi dan dokumentasi. Sementara analisis data yang digunakan adalah purposive sampling. Hasil penelitian menunjukkan bahwa penyelengaraan pelayanan paspor online di Instansi Imigrasi Kelas 1 TPI Malang sudah berjalan mulai berjalan bulan agustus 2017. Penyelengaraan inovasi pelayanan paspor online tidak lepas dari inovasi pelayanan yang sudah bisa dikatakan efektif dan efisien karena terdiri dari beberapa faktor yang mempengaruhi kesuksesan penyelengaraan inovasi tersebut. Faktor yang mempengaruhi kesuksesan penyelenggaraan pelayanan inovasi tersebut antara lain adalah faktor karakter inovasi (pembuat), faktor saluran komunikasi dan faktor sistem sosial.Kata Kunci: paspor online; inovasi; pelayanan prima
ANALISIS IMPLEMENTASI ADMINISTRASI SEKOLAH Ade Hermawan; Abd. Rohman
REFORMASI Vol 11, No 2 (2021)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/rfr.v11i2.2479

Abstract

Abstract: Administrative order and regularity  required because it is one of the important components for learning process. Some school administrations are considered not good enough so that school administration and archives become piled up and it is difficult to retrieve them when needed. This study aimed to analyze the implementation of school administration tasks with evaluation method, which is a method that evaluated the success of implementing a program/activity. Data collection techniques used distributing questionnaires, observation, and documentation. Furthermore, the data were analyzed qualitatively. The results showed that the implementation of school administration in the areas of personnel administration, financial administration, infrastructure administration, public relations administration, archive administration, and student administration were in good category. Overall there are 67% of respondents who answered good administrative services, 31% answered quite well, and 2% answered less well. It can be concluded that the implementation of school administration work in general is good.Keywords: school administration; administration; service; data collectionAbstrak: Ketertiban dan keteraturan administrasi sangat diperlukan karena menjadi salah satu komponen penting dalam proses pembelajaran. Sebagian administrasi sekolah dinilai tidak cukup baik sehingga administrasi dan kearsipan sekolah menjadi bertumpuk dan sulitnya mengambil kembali saat dibutuhkan. Penelitian ini bertujuan menganalisis pelaksanaan tugas tata usaha sekolah dengan metode evaluasi, yakni metode yang digunakan untuk memberikan penilaian pada suatu kegiatan/program. Teknik pengumpulan data dilakukan dengan penyebaran kuesioner, observasi, dan dokumentasi. Selanjutnya data dianalisis secara kualitatif. Hasil penelitian menunjukkan pelaksanaan Administrasi Sekolah pada bidang administrasi kepegawaian, administrasi keuangan, administrasi sarana prasarana, administrasi hubungan masyarakat, administrasi kearsipan, dan administrasi kesiswaan berada pada kategori baik. Secara keseluruhan terdapat 67% responden yang menjawab pelayanan administrasi baik, 31% menjawab cukup baik, dan 2% menjawab kurang baik. Artinya dapat disimpulkan bahwa pelaksanaan pekerjaan administrasi sekolah secara umum sudah baik.  Kata kunci: administrasi sekolah; tata usaha; pelayanan; pendataan

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