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Erna Andajani
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INDONESIA
MABIS: Manajemen dan Bisnis
Published by Universitas Surabaya
ISSN : 14123789     EISSN : 24771783     DOI : http://dx.doi.org/10.24123
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Manajemen & Bisnis (MABIS) is an open access journal with ISSN 1412-3789 and e-ISSN 2477-1783. The editorial board invites authors and experts to publish and share their ideas through scientific and empirical research in the field of Management and Business. The major objective of the publication is to improve theories, concepts, and practices in the field of management and business. The dissemination of research will enable young researchers, and practitioners to present and share their scientific empirical findings. We are going to be a bridge between theories and practices in management and business.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
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Search results for , issue "Vol 19, No 1 (2020): MARCH 2020" : 5 Documents clear
FACTORS OF COFFEE SHOP REVISIT INTENTION AND WORD-OF-MOUTH MEDIATED BY CUSTOMER SATISFACTION Ayya Sofia; Christian Haposan Pangaribuan; Martinus Fieser Sitinjak
Journal of Management and Business Vol 19, No 1 (2020): MARCH 2020
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.481 KB) | DOI: 10.24123/jmb.v19i1.418

Abstract

To create value that would surpass the expectation of coffee drinkers is pivotal for coffee shop business. However, only a few businesses are able to provide better and non-homogenous value for the customers. The main factors that would influence customer satisfaction of coffee shops are still yet to be further explored. Hence, this study aims to look into the determinants of customer satisfaction of coffee shops and to examine its influence towards revisit intention and word-of-mouth. Online survey questionnaires were distributed to the customers and 155 samples were gathered from March to June 2018. The findings showed that atmosphere and service quality factors had positive effects on customer satisfaction, while the variety of menu was not significant to the satisfaction, the fact that the satisfied customers would likely have the intention to revisit and spread word-of-mouth
THE EFFECT OF LOCAL BRAND CONCIOUSNESS AND NEED FOR UNIQUENESS TOWARDS EMOTIONAL VALUE AND BUYING INTENTION ON LOCAL BRANDS Sulhaini .; Rusdan .; Sulaimiah .; Rahman Dayani
Journal of Management and Business Vol 19, No 1 (2020): MARCH 2020
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jmb.v19i1.421

Abstract

This study aims to build a theoretical model of the influence of local brand consciousness and need for uniqueness on emotional value and willingness to buy local brands. This study develops the concept of local brand consciousness in the fashion product category that is rooted in the concept of consumer ethnocentrism. This study measures the perceptions of educated young consumers. Samples are students as the next generation who are expected to provide an overview of their preferences between local brands or global/foreign brands. This study shows that educated young consumers are local brand conscious that influence their perceptions regarding the emotional value of local brands and inspire their desire to buy local brands. However, need for uniqueness makes them negatively view local brand emotional value and affect their desire to buy a local brand. This shows that when they have a strong desire to be different, they view local brands as not providing positive emotional value. The results of this study provide an important recommendation, namely that local brand owners must increase the emotional value of their brands by understanding the needs of young consumers to appear unique and participate in increasing local brand awareness among domestic consumers especially young consumers.
THE EFFECT OF WORK SATISFACTION AND WORK STRESS ON EMPLOYEES’ TURNOVER INTENTION IN PT. TELKOM INDONESIA YOGYAKARTA Muttaqiyathun, Ani; Rosita, Dita Ayu
Journal of Management and Business Vol 19, No 1 (2020): MARCH 2020
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (272.857 KB) | DOI: 10.24123/jmb.v19i1.406

Abstract

This study aims to determine the effect of job satisfaction and work stress on turnover intention. The population in this study were 104 employees who worked in the company named PT. Telkom Indonesia Yogyakarta. The results are based on saturated sampling techniques obtained 92 samples as respondents. The type of data used is primary data obtained from questionnaires answered directly by respondents who in this study employees of PT. Telkom Indonesia Yogyakarta Based on the results of multiple linear regression analysis with a significance level of 5%, it can be concluded that job satisfaction has a significant negative effect on employee turnover intention and work stress have a significant positive effect on employee turnover intention of PT. Telkom Indonesia Yogyakarta. Job satisfaction and work stress simultaneously influence turnover intention of PT. Telkom Indonesia Yogyakarta.
HEDONIC SHOPPING MEDIATION ON IMPULSE BUYING DETERMINANTS Suryaningsih, Ika Barokah
Journal of Management and Business Vol 19, No 1 (2020): MARCH 2020
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.29 KB) | DOI: 10.24123/jmb.v19i1.426

Abstract

Discount, dan Shopping Lifestyle Terhadap Impulse Buying Melalui Hedonic Shopping Sebagai Variabel Intervening Pada The Body Shop Jember. Jenis penelitian adalah confirmatory research . Populasi penelitian ini adalah keseluruhan konsumen wanita The Body Shop Jember . Metode pengambilan sampel dalam penelitian ini adalah Accidental sampling yaitu digunakan peneliti kepada konsumen yang secara tidak sengaja bertemu di objek penelitian, ukuran sampel yang digunakan dalam penelitian ini ditetapkan 100 responden. Variabel yang digunakan sebanyak 4 variabel. Penelitian ini menggunakan data primer, dimana data primer diperoleh melalui penyebaran kuesioner. Metode analisis data menggunakan statistik deskriptif, uji instrumen, uji normalitas,  dan uji hipotesis yang terdiri dari metode analisis yaitu analisis jalur dan uji t.  Hasil penelitian ini menunjukan bahwa Discount, Shopping Lifestyle dan Hedonic Shopping berpengaruh terhadap Impulse Buying.
VALUE OF THE FIRM: INFLATION AND ROLE OF DIVIDEND DECISION MEDIATION Sumani Sumani
Journal of Management and Business Vol 19, No 1 (2020): MARCH 2020
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.052 KB) | DOI: 10.24123/jmb.v19i1.452

Abstract

The objective of this study was to determine the effect of leverage, insider ownership, investment opportunity set (IOS) and inflation on dividend decision. Besides, to prove the effect of leverage, insider ownership, investment opportunity set (IOS) and inflation on firm value through the role of dividend decision mediation and to determine the direct effect of dividend policy on a value of the firm in the consumer goods industry sector. The population is companies in the consumer goods industry sector listed on the IDX during the period 2010-2018. The sampling method uses purposive sampling technique — the total sample of 38 companies using 342-panel data. The analytical method used is path analysis. The results showed that insider ownership and investment opportunity set (IOS) significantly influence dividend decision. However, leverage and inflation do not affect the dividend decision. Also, insider ownership and inflation have a significant effect on the value of the firm, but leverage and investment opportunity sets (IOS) do not affect. Dividend decision affects the value of the firm; besides, dividend decision is proven to significantly play a role in mediating the influence of insider ownership and investment opportunity sets (IOS) on the value of the firm.

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