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INDONESIA
Jurnal Manajemen dan Bisnis (Performa)
Published by Universitas Islam Bandung
ISSN : 18298680     EISSN : 25990039     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Performa Journal publishes articles and brief communication with management theme (marketing, human resources, financial, operations, startegy), Islamic ecomy general economy, islamic and general approches development study, business in islamic and general basis.
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Articles 7 Documents
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Search results for , issue "Vol 16, No 2 (2019)" : 7 Documents clear
Perceived E-Service Quality dan Brand Equity Produk Tcash Putra Akbar Pangestu; Indira Rachmawati
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.3634

Abstract

ABSTRAK Penelitian ini bertujuan untuk menguji dampak dari variabel Perceived E-Service Quality, Satisfaction, Trust, Terhadap Loyalty dan Brand Equity. Objek pada penelitian ini ditujukan kepada pengguna aktif Tcash di Kota Bandung. Sebanyak 400 responden sudah didapatkan melalui penyebaran kuesioner yang terdiri dari 35 butir pernyataan di Kota Bandung dengan mengunakan metode non probability sampling. Pengolahan data pada penelitian ini dilakukan dengan menggunakan SmartPLS 3.0. Hasil penelitian menyatakan bahwa variabel Delivery Quality memiliki pengaruh positif dan signifikan terhadap Trust, variabel Outcome Quality memiliki pengaruh positif dan signifikan terhadap Satisfaction, Trust dan Satisfaction memiliki pengaruh positif dan signifikan terhadap Loyalty, Loyalty  memiliki pengaruh positif dan signifikan terhadap Brand Equty,Trust dan Satisfaction. Kata kunci: Brand Equity, Loyalty, Perceived E-Service Quality, Satisfaction, Trust ABSTRACT This study aims to examine the impact of Perceived E-Service Quality, Satisfaction, Trust, Loyalty and Brand Equity variables. Objects in this study addressed to active users Tcash in Bandung. A total of 400 respondents have been obtained through the distribution of questionnaires consisting of 35 points statement in the city of Bandung by using the method of non-probability sampling. Data processing in this research is done by using SmartPLS 3.0. The result of this research stated that Delivery Quality variable has positive and significant influence to Trust, Outcome Quality variable has positive and significant influence to Satisfaction, Trust and Satisfaction has positive and significant influence to Loyalty, Loyalty has positive and significant influence to Brand Equty, Trust and Satisfaction. Keywords: Brand Equity, Loyalty, Perceived E-Service Quality, Satisfaction, Trust
Behavioral Intention of Consumer Towards The Existence of Go-Food Nabila Nastiti; Indira Rachmawati
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.3596

Abstract

ABSTRACTThe existence of e-commerce in Indonesia makes it easy for everyone to access and get the products or services they need. One of the e-commerce game changers in Indonesia is GO-JEK which also drives Go-Food as the largest food delivery service currently in Indonesia. This study aims to determine the value of customers to Hedonic Motivation variables, prior Online Purchasing Experience, Time Savings Orientation, and Price Savings Orientation, Motivational Comfort and Usage Utility, Attitude to Online Food Delivery Service (AODS). Behavior Intention on Online Food Delivery Service (BIOFDS), Convenience Motivation, Affects Usage Post-Use. And to know Attitude variable to Online Food Delivery Service. Purposive sampling was used in this study with 400 valid questionnaires which contain 29 items question that have been distributed online. Partial Least Square (PLS) was used in this study. Two variables, price saving orientation to convenience motivation and convenience motivation towards attitude have no positive effect. Convenience motivation has the biggest positive relationship to behavioral intention towards online food delivery service.Keywords: convenience motivation, post-usage usefulness, attitude towards online food delivery system, behavioral intention towards food delivery system ABSTRAKKeberadaan e-commerce di Indonesia memudahkan semua orang untuk mengakses dan mendapatkan produk atau layanan yang mereka butuhkan. Salah satu pengubah permainan e-commerce di Indonesia adalah GO-JEK yang juga menjadikan Go-Food sebagai layanan pengiriman makanan terbesar saat ini di Indonesia. Penelitian ini bertujuan untuk menentukan nilai pelanggan terhadap variabel Motivasi Hedonic, Pengalaman Pembelian Online sebelumnya, Orientasi Penghematan Waktu, dan Orientasi Penghematan Harga, Kenyamanan Motivasi dan Utilitas Penggunaan, Sikap terhadap Layanan Pengiriman Makanan Online (AODS). Niat Perilaku pada Layanan Pengiriman Makanan Online (BIOFDS), Motivasi Kenyamanan, Mempengaruhi Penggunaan Pasca Penggunaan. Dan untuk mengetahui variabel Attitude terhadap Layanan Pengiriman Makanan Online. Purposive sampling digunakan dalam penelitian ini dengan 400 kuesioner yang valid yang berisi 29 item pertanyaan yang telah didistribusikan secara online. Partial Least Square (PLS) digunakan dalam penelitian ini. Dua variabel, orientasi penghematan harga untuk motivasi kenyamanan dan motivasi kenyamanan terhadap sikap tidak memiliki efek positif. Motivasi kenyamanan memiliki hubungan positif terbesar dengan niat perilaku terhadap layanan pengiriman makanan online.Kata Kunci: motivasi kenyamanan, kegunaan pasca penggunaan, sikap terhadap sistem pengiriman makanan online, niat perilaku terhadap sistem pengiriman makanan
Perbedaan Display Toko Offline dan Toko Online Untuk Produk Pakaian Wanita Heni Iswati; Nina Maharani
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.4880

Abstract

 Along with the development of technology, the way to buy clothing products has also shifted. Purchases through an offline store where consumers come directly to the store to buy, and through online stores where consumers can shop through gadgets anytime and anywhere. The purpose of this study was to determine the perceptions and differences of offline store and online stores displays. The method used was descriptive and quantitative about 400 respondents in the city of Bandung. Whereas previously the respondents had also accessed or purchased women's clothing products through offline and online stores.  Based on the results obtained there are differences between offline and online store displays. In terms of practicality in buying and time, online stores get a good response, while in the information and quality of products, online stores get less response. Regarding prices, there is no significant difference between offline and online stores. Although there are differences between offline and online stores, they do not turn off the market and the sales system that is carried out between the two shops. Because these differences make the two stores unique.  But overall the online store is more in demand because of its ease when accessed by consumers.  Keywords: offline shop, online shop, display
Liquidity Risk and Return to Islamic Interbank Money Market Development Mochamad Malik Akbar Rohandi
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.6191

Abstract

The low interest of Islamic banking in managing its liquidity risk management on Islamic Interbank Money Market (IIMM) has led to sluggish development of IIMM. The purpose of this study is to determine the effect of risk management of Islamic banking liquidity, determine the factors that cause the relationship of influence between the management of liquidity risk and IIMM Return, and knowing the prospects of risk management issues of Islamic bank liquidity concern to the development of IIMM. This research use descriptive and ARCH and GARCH. The results show the variant of EGARCH (1,1) as the best model with R2 1.44%. The Factors affect to IIMM are FDR, STM and Return.Keywords: IIMM Volume, Liquidity Risk, STM and FDR Risk, Return, ARCH and GARCH.
Pengaruh Flexible Work Arrangement terhadap Kinerja Karyawan melalui Work Life Balance Redaktur PT. Memorandum Sejahtera Widaswara, Eritria; Kistyanto, Anang
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.6031

Abstract

This purpose of this study is to analyze the impact of flexible work arrangement on employee performance with work life balance as intervening variable journalist PT. Memorandum Sejahtera. Population in this research is using 32 journalist of the company. In addition, the number of samples is all of population, 32 respondents. This type of research is quantitative research. Data analysis technique used is partial least square using software SmartPLS 3.0, 2018. The results of this study indicate that flextime has no a significant on employee performance; flexplace has a significant and positive impact on employee performance; flextime has significant and positive impact on work lief balance; flexplace has a significant and positive impact on work life balance; work life balance has no significant on employee performance; work life balance does not mediate flextime on employee performance; work life balance does not mediate flexplace on employee performance. Keywords : flextime, flexplace, work life balance, employee performance Tujuan dari penelitian ini adalah untuk menganalisis pengaruh flexible work arrangement terhadap kinerja karyawan dengan work life balance sebagai variabel intervening wartawan PT. Memorandum Sejahtera. Populasi dalam penelitian ini menggunakan 32 wartawan PT. Memorandum Sejahtera. Selain itu, jumlah sampel adalah semua populasi, 32 responden. Jenis penelitian ini adalah penelitian kuantitatif. Teknik analisis data yang digunakan adalah partial least square dengan menggunakan perangkat lunak SmartPLS 3.0, 2018. Hasil penelitian ini menunjukkan bahwa flextime tidak memiliki pengaruh yang signifikan terhadap kinerja karyawan; flexplace memiliki dampak signifikan dan positif terhadap kinerja karyawan; flextime memiliki dampak signifikan dan positif pada work life balance; flexplace memiliki dampak signifikan dan positif pada work life balance; work life balance tidak berpengaruh signifikan terhadap kinerja karyawan; work life balance tidak memediasi flextime pada kinerja karyawan; work life balance tidak memediasi flexplace pada kinerja karyawan.Kata Kunci : flextime, flexplace, work life balance, kinerja karyawan
Penerapan Perencanaan Agregat untuk Meminimumkan Biaya Produksi (Studi pada CV. X) Astri Refa Febryanti; Asni Mustika Rani
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.6047

Abstract

Perencanaan produksi digunakan sebagai langkah awal ketika perusahaan akan melakukan proses produksi. CV. X adalah perusahaan dibidang konveksi yang memproduksi pakaian. Tujuan dari penelitian ini yaitu dapat merencanakan proses produksi dan menghitung alternatif strategi perencanaan agregat yang dapat meminimumkan biaya produksi untuk memaksimalkan keuntungan. Strategi Perencanaan agregat ini menggunakan 3 metode yaitu Level Strategy, Chase Strategy, dan Mixed Strategy. Metode Chase Strategy menghasilkan biaya yang lebih rendah dibandingkan dengan metode lain dengan total biaya Rp. 4.985.861.595. Metode ini sebaiknya digunakan oleh perusahaan untuk mengurangi biaya produksi.
Pengaruh Economic Value Added (EVA) dan Market Value Added (MVA) Terhadap Rertun Saham pada Perusahaan Manufaktur Sub Sektor Otomotif Periode Tahun 2010-2018 Deni Sunaryo
Jurnal Manajemen Bisnis Performa Vol 16, No 2 (2019)
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/performa.v16i2.6347

Abstract

This research aims to determine the influence of EVA on Return shares, MVA against Return shares. and EVA, MVA jointly (simultaneous) against Return shares. Samples of this research as many as 7 companies manufacturing automotive subsectors listed on IDX period 2010-2018 obtained by purposive sampling method. Data analysis techniques use descriptive statistical analysis, test prerequisite analysis, and multiple linear regression analyses. The results showed: EVA had no effect and was insignificant to Return shares, the MVA had no effect and insignificant to Return shares and EVA, MVA, jointly (simultaneous) gave a positive and significant influence on Return stock.

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