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Jurnal Komunikasi dan Organisasi (J-KO)
Published by Universitas Muhammadiyah Makassar
ISSN : 26563010     EISSN : 26563487     DOI : https://doi.org/10.26644/jko.v1i1.1769
Core Subject : Humanities,
Humanities
Komunikasi organisasi, studi media, teknologi komunikasi, komunikasi interpersonal, iklan, komunikasi antarbudaya, strategi komunikasi, public relations, kajian organisasi publik dan bisnis.
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 129 Documents
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Eksistensi Jurnalisme Surat Kabar pada Era Media Digital di Indonesia Aguswandi; Rahmawati Haruna
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 1 (2026): FEBRUARI
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/s5vkjf63

Abstract

This research explores the adaptation of the newspaper industry in Indonesia to shifts in the media business triggered by advancements in digital technology. Over the last two decades, there has been a significant shift in how the public accesses information, creating a stark contrast between online media consumers and print newspaper readers. This phenomenon poses a major challenge for conventional newspapers to transform in order to remain relevant. Using a literature review method, this study analyzes various relevant sources to identify factors influencing the sustainability of newspaper journalism in the digital era. The results of the study indicate that there are three formulations of the integration model of the existence of newspaper journalism, namely the structural-economic dimension, the professional-cultural dimension of journalism, and the theoretical dimension: Integration of convergence-mediamorphosis-political economy. The conclusion of this study confirms the theoretical contribution that the success of newspaper journalism in Indonesia is highly dependent on the ability of media convergence and mediamorphosis to change the consumption behavior of an increasingly digital society. By utilizing existing opportunities, newspapers can continue to contribute in providing quality and reliable information to the public, even though they have to compete fiercely with digital media.
Budaya Scroll Tanpa Verifikasi: Studi Komunikasi Massa pada Konsumsi Informasi Digital Mahasiswa Taufik Hidayah; Wiwin Nurhayati; Fajria Munawaroh
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/4vz2h421

Abstract

Digital technology is developing so rapidly that it has changed the pattern of mass communication, especially how students access information through social media. This study aims to analyze the phenomenon of scrolling without verification as a digital information consumption behavior among students. This study uses a descriptive qualitative approach involving 20 active students who were selected using purposive sampling techniques. Data were collected through observation, semi-structured interviews, and literature studies, then analyzed using data reduction techniques, power presentation and conclusion drawn. The results of the study show that students prefer to receive information encountered quickly without the need to verify the truth of the source. This is influenced by the ease of access and high exposure to digital content. In addition, students often read the information they get at a glance and focus on viral content on social media. This condition has an impact on the increasing potential for the spread of misinformation and the formation of inaccurate perceptions. Therefore, improving literacy and critical thinking skills needs to be done for students to be more selective in disseminating and receiving information. This research is expected to contribute to understanding student communication behavior and the importance of digital literacy in dealing with digital information flows.
Participatory Communication in Mining Governance: Efforts to Encourage Community Involvement in Bombana Regency Leo Kusuma Arsyad; Rasyid Thaha; Rabina Yunus
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/657n7k74

Abstract

This study examines the role of participatory communication in mining governance, focusing on efforts to encourage community involvement in Bombana Regency, Indonesia. The mining sector, particularly since the gold boom in 2008, has significantly transformed the socio-economic structure of local communities while simultaneously generating complex environmental and social challenges. This research employs a qualitative approach to analyze how communication practices among government, mining companies, and local communities influence the level of public participation. The findings reveal that communication remains largely dominated by one-way information delivery, with limited opportunities for dialogic interaction. Access to information is uneven, particularly regarding technical aspects such as mining permits, environmental impact assessments, and reclamation plans. Furthermore, communication processes tend to be selective, involving only certain community representatives, thereby limiting inclusivity. In terms of empowerment, communication practices are still confined to informative functions and have not significantly contributed to enhancing community capacity. These conditions indicate that communication in mining governance is still characterized by a top-down approach, which constrains meaningful public participation. This study contributes to the literature by emphasizing the importance of participatory communication as a strategic instrument in governance, particularly in resource-rich regions. Strengthening dialogic, inclusive, and transparent communication is essential to foster substantive community involvement and improve the overall quality of mining governance.
Peran Chatbot AI dalam Pembentukan Opini Politik dan Kepercayaan Publik di Era Komunikasi Digital Abdullah Mitrin; Rudi Rahman; Yuda Irawan
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/aa9egy62

Abstract

The rapid development of Artificial Intelligence (AI) has transformed digital political communication, particularly through the emergence of AI chatbots capable of conducting personalized, adaptive, and real-time conversational interactions. This study aims to analyze the influence of AI chatbots on political opinion formation and public trust within the context of digital political communication. The study employed a quantitative approach using a between-subjects experimental design involving 210 active digital media users divided into experimental and control groups. The experimental group received political information through interaction with an AI chatbot, while the control group received the same information in a conventional non-interactive text format. Data were collected using a Likert-scale questionnaire and analyzed through validity, reliability, descriptive statistical analysis, and independent sample t-testusing IBM SPSS Statistics version 26. The findings indicate that the experimental group demonstrated higher levels of political opinion and public trust compared to the control group. The differences were statistically significant for political opinion (t = 5.87; p < 0.05) and public trust (t = 5.21; p < 0.05). The study reveals that the dialogic and personalized characteristics of chatbot communication enhance user engagement in digital political communication. Furthermore, AI chatbots have the potential to reinforce confirmation bias through algorithmic information personalization. This study confirms that AI chatbots have evolved into political communication actors capable of shaping political opinion and public trust in contemporary digital democracy.
Representasi Kerapuhan Mental Generasi Stroberi Dalam Lirik Lagu Folk Indonesia: (Analisis Tematik Lagu Folk Indonesia Populer 2018-2025) Dody Kurniawan Asman; Ariani Magfirah
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/tz9g3c79

Abstract

The issue of adolescent mental health has become a widely discussed topic in both formal and public spheres. One factor contributing to its growing visibility is the role of social media, where content related to mental health often attracts significant attention and engagement. At the same time, the theme has increasingly been adopted in popular cultural productions, including visual arts and music. Within the Indonesian independent music scene, concerns about psychological vulnerability and emotional struggles have emerged as recurring themes in song lyrics, particularly since 2018.Many of these songs portray experiences associated with the so-called Strawberry Generation, a term often used to describe young people who are perceived as emotionally fragile despite growing up in relatively supportive environments. Through various narratives, metaphors, and lyrical styles, these songs represent feelings of anxiety, insecurity, loneliness, self-doubt, and difficulties in coping with social pressures. This study employs a descriptive qualitative method to analyze representative messages related to mental health in Indonesian folk songs released between 2018 and 2023. Using a thematic analysis approach grounded in popular culture theory, the research examines seven Indonesian folk songs that address mental health issues through diverse themes and forms of expression. The findings reveal several recurring themes that reflect the mental health condition of the Strawberry Generation. Among these, the most dominant theme is the representation of low mental resilience, characterized by emotional vulnerability, difficulty coping with life challenges, and a tendency to experience psychological distress when facing social.
Strategi Digital Branding WeddingMarket Melalui Media Sosial dan Website Shohibul Hidayah; Siti Khadijah
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/pqt30x65

Abstract

The decline in public trust resulting from the fraud case committed by By Ayu Puspita has caused prospective brides and grooms to fear using wedding organizer services. The purpose of this study is to analyze “WeddingMarket’s” digital branding strategy through Instagram and its website, as well as its contribution to brand awareness and public trust. A descriptive qualitative method was used, with data collected through interviews, observation, and document analysis. Data analysis utilized the Miles and Huberman model through data reduction, data presentation, and drawing conclusions. The results indicate that WeddingMarket implements an integrated digital branding strategy through consistent visual identity, content planning, audience interaction, vendor curation, SEO, and coordination between Instagram and the website. This strategy supports the development of brand recognition, brand recall, and top-of-mind awareness among informants. The findings also indicate that digital branding can strengthen public trust when accompanied by concrete actions, such as vendor verification processes and providing assistance to victims during crises. Practically, this study can serve as a reference for professionals in the wedding industry in integrating social media and websites as complementary channels to build brand awareness and maintain public trust.
Government Communication and Good Governance in Population Administration Services: Evidence from Maros Regency, Indonesia Irfan; A. M. Rusli; A. Lukman Irwan; Saharuddin
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/pgm1yd75

Abstract

Government communication serves as a strategic mechanism in realizing good governance principles within population administration services. This study examines the implementation of transparency, accountability, and responsiveness through government communication in the issuance and renewal of Electronic Identity Cards (KTP-el) and Family Cards (KK) at the Department of Population and Civil Registration (Disdukcapil) of Maros Regency. Employing a qualitative descriptive approach, data were collected through in-depth interviews, non-participant observation, and document analysis. The findings indicate that government communication has been systematically applied through multi-channel strategies, including digital media, village WhatsApp groups, socialization programs, and direct outreach. These practices have significantly supported transparency by broadening information access, strengthened accountability through open performance reporting, and enhanced responsiveness via proactive public engagement. The study highlights the central role of government communication in operationalizing good governance at the local level. This research contributes to the literature by positioning government communication as a core governance instrument in population administration. Practical implications suggest that strengthening hybrid communication models can improve service quality and public trust in decentralized governance. The Maros Regency case offers valuable lessons for other local governments seeking to enhance good governance through effective communication strategies.
Komunikasi Organisasi dalam Implementasi Standar Pemetikan Pucuk Teh Manual di PT Melania Indonesia Cibuni Estate Muhammad Ziaul Haq Faiz faiz; Muhamad Saifudin; Muhammad Rifa&#039;i; Nabila Sabilla; Nabilla Raysha Crishanty; Sinta Intan Kusuma
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/2c5r1933

Abstract

The implementation of standard operating procedures (SOP) in manual tea shoot plucking requires an effective organizational communication system to ensure that work instruction and quality standard are consistently understood and implemented by tea pickers. This study aims to analyze the organizational communication patterns applied in the implementation of manual tea shoot plucking standards at PT Melania Indonesia Cibuni Estate. The study employed a descriptive qualitative approach, with data collected through participatory observation, interviews, documentation, and direct involvement during an internship conducted from February-July 2026. The research informants consisted of the Field Assistant, manual plucking supervisors, and manual tea pickers involved in the plucking process. Data were analyzed using the stages of data reduction, data presentation, and conclusion drawing based on field observations and interview findings. The results indicate that the organizational communication pattern adopted by the company is a two-way communication system integrating both top-down and bottom-up communication flows. Top-down communication is implemented through morning assemblies, work briefings, production target dissemination, technical guidance, and direct supervision of SOP implementation. Conversely, bottom-up communication on field constraints from tea pickers to supervisors. Supervisors serve as the primary communication actors who bridge managerial policies with tea pickers while simultaneously conveying field information to the management level. This communication pattern supports work coordination, strengthens employees’ understanding of operational standards, and promotes the consistent implementation of SOP to achieve tea shoot quality in accordance with the company’s standards.
Gatekeeping dan Netralitas Jurnalisme Online dalam Pemberitaan Kotak Kosong Pilkada Makassar 2018 Ibnu Munsir; Alem Febri Sonni; Muliadi Mau
Jurnal Komunikasi dan Organisasi (J-KO) Vol. 8 No. 2 (2026): AGUSTUS
Publisher : Program Studi Ilmu Komunikasi, FISIP Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/pfv2ca09

Abstract

This article examines digital gatekeeping and journalistic neutrality in Detik.com’s coverage of the "empty box" victory in the 2018 Makassar mayoral election. The study employs a qualitative case study design, utilizing data obtained through directed interviews with two Detik.com journalists/editors, editorial workflow records, electoral documents, and relevant academic literature. Data were analyzed through data reduction, thematic grouping, cross-informant comparison, and interpretation using a gatekeeping perspective. Findings indicate that news production occurs through a multi-layered editorial process comprising field reporting, news writing, editorial verification, additional editorial review, and publication via a content management system. Journalistic neutrality is upheld through cross-verification, source balance, the use of credible and competent sources, and two to three layers of editorial screening. The findings also reveal that procedural balance alone is insufficient in asymmetrical electoral contests, as formal candidates and empty-box supporters lack equal institutional structures and media access. Informants interpreted the empty-box victory as an expression of electoral rejection linked to candidate disqualification, political disillusionment, and supporter mobilization, without assuming uniform motivations among all voters. Theoretically, this study demonstrates that digital gatekeeping integrates two interrelated functions: a procedural function involving the selection and verification of information, and an interpretive function involving the placement of electoral facts within an appropriate political context. Practically, these findings imply that online electoral journalism must combine speed, verification, source balance, evidence assessment, and contextual explanation to strengthen media credibility and the quality of democratic information in single-candidate elections. This contribution is particularly relevant when media outlets face disparities in political representation and source access, alongside the pressure for speed in digital electoral news production.

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