Quantitative Economics and Management Studies
Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes state-of-art papers in fundamental theory, experiments, and simulation, as well as applications, with a systematic proposed method, sufficient review on previous works, expanded discussion, and concise conclusion. As our commitment to the advancement of science and technology, the QEMS follows the open access policy that allows the published articles freely available online without any subscription.
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<![CDATA[The Influence of Endorser Credibility, Brand Image, and Perceived Value on Customer Satisfaction Mediated by Brand Trust (Study of Jafra Consumers in Jakarta ]]>
<![CDATA[Raditia Nurcahya]]>;
<![CDATA[Aam Bastaman]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2493
<![CDATA[This study aimed to determine the effects of Endorser Credibility, Brand Image, and Perceived Value on Customer Satisfaction among Jafra consumers in South Jakarta, mediated by Brand Trust, Brand Image, and Perceived Value obtained through distributing questionnaires. The research population consisted of Jafra consumers in South Jakarta, with a sample of 100 people selected using purposive sampling. Data were analyzed using PLS-based SEM. The results indicated that the variables of Endorser Credibility, Brand Image, and Perceived Value had a significant effect on Brand Trust. Furthermore, the results demonstrated that Endorser Credibility, Perceived Value, and Brand Trust significantly influenced Customer Satisfaction. Additionally, it was found that Brand Trust mediated the relationship between Brand Image and Customer Satisfaction, as well as between Perceived Value and Customer Satisfaction.]]>
<![CDATA[The Effect Of Customer Satisfaction And Trust On Customer Loyalty In The Shopee Marketplace ]]>
<![CDATA[Nyoman Suardhita]]>;
<![CDATA[Rini Martiwi]]>;
<![CDATA[Instianti Elyana]]>;
<![CDATA[Aan Rahman]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2494
<![CDATA[This research aims to test the influence of trust and customer satisfaction on customer loyalty, test the influence of trust on customer loyalty and test the influence of customer satisfaction on customer loyalty. This research uses a quantitative descriptive method by distributing questionnaires via Google Form with purposive sampling, namely Shopee users as an online shopping platform for consumers in Depok. A purposive sampling method of 150 respondents was used for the sampling. SPSS 26 was used to calculate the multiple linear regression variable test to analyze the research data results. The research results show that customer satisfaction and trust are important in forming customer loyalty to Shopee. Factors such as ease of use, wide product selection, responsive customer service, and security of online transactions influence customer satisfaction levels. In addition, customer trust in the security of online transactions and product quality also plays a key role in building long-term relationships between customers and e-commerce platforms. The R square value of 0.725 indicates that most of the variation in customer loyalty levels can be explained by customer satisfaction and trust in Shopee in Depok. At the same time, the rest is influenced by other factors, such as quality. Product and brand preferences.]]>
<![CDATA[Strand Inventory Analysis of Post Tension in PT XYZ Using Discrete-Event Simulation Method ]]>
<![CDATA[Fakhrana Oktia Dyahnawangsari]]>;
<![CDATA[Ratih Dyah Kusumastuti]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2495
<![CDATA[The development of connectivity infrastructure, particularly toll roads, is planned to continue expanding and reach 3,500 km by 2030. This signifies a positive outlook for the construction industry. This research conducted to analyse the management of post tension raw materials and determine the optimal policies using the discrete-event simulation method. Simulation scenarios were developed using the Arena application, taking into consideration the demand patterns for post tension work. The validation test results confirmed the capability of the base case model in accurately representing real-world conditions. Scenario development was carried out to influence the strand inventory pattern by incorporating reorder points and adjusting order sizes. Based on the scenario analysis, the most effective approach was found to be setting a reorder point of 3 tons and an order size of 5 tons. The implementation of this analysis successfully reduced the strand inventory by 58.78%. This research enables companies to optimize their inventory, reduce costs, and enhance operational efficiency. The findings contribute to the development of strategies that support sustainable growth in connectivity infrastructure in Indonesia.]]>
<![CDATA[Analysis of The Applications of Payroll and Wage Accounting Systems in Supporting Internal Control (Case Study at TK Aisyiyah Bustanul Athfal) ]]>
<![CDATA[Putri Sepiyana]]>;
<![CDATA[Hotbin Hasugian]]>;
<![CDATA[Laylan Syafina]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2497
<![CDATA[This research focused on an in-depth analysis of the implementation of payroll accounting and wage system in TK Aisyiyah Bustanul Athfal and its impact on school internal control. Using descriptive approaches and qualitative methodologies, data were collected through various techniques such as documentation, observation, and interviews. The findings of this study show that although the payroll and wage systems implemented have proven relatively effective, there are still significant shortcomings regarding administrative tasks, the use of documents, and accounting records. The implications of this study highlight the urgency to continuously improve the payroll accounting system to strengthen internal control at TK Aisyiyah Bustanul Athfal. These corrective measures should prioritize optimizing administrative processes and maintaining more accurate and detailed accounting records, thereby ensuring compliance with applicable internal control standards. The study provides valuable insights into the development of financial and human resource management strategies in an educational environment.]]>
<![CDATA[Analysis of Accounting Information System for Raw Material Inventory at PT. Smart Tbk. Padang Halaban ]]>
<![CDATA[Rani Rufmana Pohan]]>;
<![CDATA[Laylan Syafina]]>;
<![CDATA[Yenni Samri Juliati Nasution]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2501
<![CDATA[The Accounting Information System (AIS) is a vital component in providing financial and accounting data, along with information related to daily accounting transactions. This research focuses on evaluating the effectiveness of AIS using ERP-SAP in managing raw material inventory and supporting production efficiency at PT. Smart Tbk. Padang Halaban, a palm oil plantation company. The qualitative descriptive method was employed to gather data through literature review, interviews, and direct observations. The results of the study indicate that the implementation of AIS using ERP-SAP has improved the standard of financial reporting, meeting the required qualitative criteria. However, limitations exist in the AIS application, particularly regarding suboptimal raw material inventory tracking and integration issues between different systems, such as inventory and accounting systems, leading to data discrepancies. The conclusion drawn from this research highlights the necessity for adjustments, developments, and improvements in AIS features to meet the specific company requirements. The implications of these findings emphasize the importance of continuously optimizing AIS to support more efficient and accurate business processes, while adapting to technological advancements and company needs.]]>
<![CDATA[Increasing Fee Based Income (FBI) Through Optimizing BNI Mobile Banking Features to Support Banking Performance ]]>
<![CDATA[Nyoman Wendy Saputra]]>;
<![CDATA[Luh Putu Mahyuni]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2508
<![CDATA[The significance of conducting this research is related to the performance of BNI Mobile Banking which is far behind its competitors which will have an impact on the performance of PT. Bank Negara Indonesia (Persero) Tbk. The aim of the research is to determine the factors that are important to customers regarding the BNI Mobile Banking application and the level of satisfaction with these important factors. This research uses a quantitative approach to BNI customers on the island of Bali with a total of 204 respondents randomly using the Slovin formula and representing each regency of Bali Province. The data was analyzed using the Importance Performance Analysis (IPA) method with the outcomes 12 indicators which according to respondents were important but received an adequate to insufficient level of satisfaction to be an improvement for the company, including: 1) The BNI Mobile Banking application can be downloaded on all cellular operating systems (Android and Apple Store); 2) The BNI Mobile Banking application can be used anywhere (domestic and overseas) as long as there is a cellular signal; 3) BNI Mobile Banking can fulfill all online customer banking needs; 4) BNI Mobile Banking provides information and products that suit customer preferences; 5) BNI Mobile Banking provides services according to the promised time; 6) BNI Mobile Banking has more than one security code to minimize transactions that are not carried out by the customer; 7) BNI Mobile Banking provides a service menu that helps users if problems occur; 8) BNI Mobile Banking immediately responds to problems faced by customers; 9) BNI Mobile Banking will refund funds if the transaction was not carried out by the customer; 10) BNI Mobile Banking will refund funds if the transaction via mobile banking fails; 11) Easy to contact BNI Mobile Banking services; and 12) Call center services can provide satisfactory responses to problems faced by customers.]]>
<![CDATA[Proposed Knowledge Management System in Farms to Increase Productivity ]]>
<![CDATA[Monica Resta Lestari]]>;
<![CDATA[Asep Mulyana]]>;
<![CDATA[Yunizar Yunizar]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2514
<![CDATA[Animals developing is a sub-area of cultivation that has a lot of room for improvement as a sub-cultivating from now into the foreseeable future. The public's essential for creature things will manufacture dependably, as animals is one of the providers of proteins, energy, enhancements and crucial minerals, and meanwhile open respect for the supporting necessities to work on the singular satisfaction is making. The legitimization behind the continuous review is to perceive the on a very basic level fundamental credits and issues of sheep ranches working in the city of Bangko and to propose two or three arrangements with any outcomes in regards to these issues. The stream study's outcomes are supposed to give data to future examination and add to the ongoing extension of value and efficiency. A profound strategy with a setting focused assessment approach is proposed for this evaluation. The emotional strategy was picked in light of the fact that it is the most effective way to check out at the issues and gives a profound comprehension of the issues with Bangko Estate's business. The proprietor of Bangko Farm proposed that, to make arrangements for the organization's extension, we lay out a business methodology from all points, especially in the execution of leader data, to build effectiveness and find all issues immediately. Before expanding the business, the owner's primary focus is on creating a knowledge management-based strategy for human resources development.]]>
<![CDATA[The Influence of Motivation, Incentives on ASN Professionalism is Mediated by Job Satisfaction in the Badung Regency Governmen ]]>
<![CDATA[Frisky F. Liando]]>;
<![CDATA[A. A. N. Oka Suryadinatha Gorda]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
Publisher : <![CDATA[PT Mattawang Mediatama Solution ]]>
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DOI: 10.35877/454RI.qems2516
<![CDATA[The purpose of this research is to find out and analyze the influence of motivation and incentives on the job satisfaction of Badung Regency Government ASN, then to find out and analyze the influence of motivation, incentives and job satisfaction on the professionalism of Badung Regency Government ASN, then to find out and analyze the influence of the role of job satisfaction in mediating the influence of motivation and incentives on the professionalism of Badung Regency Government ASN. The population of this research is the State Civil Apparatus (ASN) in the Badung Regency Government, totaling 6,890 employees. The number of respondents in the sample was between 90 and 180 respondents. Data collection in this research used a questionnaire. The data analysis technique consists of descriptive analysis and inferential analysis using the Partial Least Square (PLS) approach. The results show that: Motivation has a positive and significant effect on job satisfaction. Incentives have a positive and significant effect on job satisfaction. Motivation has a positive and significant effect on professionalism. Incentives do not have a significant effect on professionalism. Job satisfaction has a positive and significant effect on professionalism. The influence of motivation on professionalism through job satisfaction is positive and significant. The effect of incentives on professionalism through job satisfaction is positive and significant.]]>
<![CDATA[Analysis of Stock Mutual Fund Performance Measurement and Comparison with LQ-45 Index ]]>
<![CDATA[Kartika Adiputra]]>;
<![CDATA[I Made Pande Dwiana Putra]]>
<![CDATA[ Quantitative Economics and Management Studies Vol. 5 No. 2 (2024) ]]>
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DOI: 10.35877/454RI.qems2590
<![CDATA[Evaluation of performance is one of the important things that must be considered when choosing the type of mutual fund for investment purposes. Performance measurement is needed to help investors determine their mutual fund choices according to the return and risk of each instrument. Mutual fund performance measurement is not only measured by Net Asset Value (NAV) or returns, but also by comparison with market performance against certain benchmarks. The use of benchmarks in measuring mutual funds is intended to compare whether mutual fund performance can beat the market or lose to the market. This research compares the performance of 32 active stock mutual funds determined using a purposive sampling method with the performance of the LQ-45 index. The measurement method used is the Sharpe and Treynor method. The research hypothesis was tested using the Mann – Whitney Test with the SPSS version 16 program. The research results showed that the 32 stock mutual funds studied had better performance than the LQ-45 index performance measured using both the Sharpe method and the Treynor method. The stock mutual fund that has the highest Sharpe value is the Simas Stock Featured Mutual Fund with a Sharpe index of 0.2148, while the lowest is the Schroder Dana Achievement Plus Mutual Fund with an index value of -1.3655. The stock mutual fund that has the highest Treynor value is the Mandiri Investa Smart Bangsa Mutual Fund with a Treynor index of 0.0653, and the lowest is the Dana Ekuitas Prima Mutual Fund with a Treynor index of -0.6655.]]>
