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Studi Ilmu Manajemen dan Organisasi
Published by Goodwood Publishing
ISSN : -     EISSN : 27457826     DOI : https://doi.org/10.35912/simo
Core Subject : Economy,
Economics, Econometrics & Finance
Studi Ilmu Manajemen dan Organisasi (SIMO) merupakan media publikasi ilmiah yang memuat artiket-artikel dibidang manajemen dan organisasi. Jurnal Penelitian Manajemen dan Organisasi didedikasikan untuk sharing idea dikalangan akademisi, industri atau praktisi serta pengambil kebijakan. SIMO menerima artikel dari berbagai pihak untuk dimuat pada jurnal ini dan diharapkan dapat berguna untuk pengembangan ilmu pengetahuan dan praktik terkait manajemen dan organisasi dimasa mendatang.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 172 Documents
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Implementation of Traditional Market Management Policy at Inpres Manonda Market, Palu City Alla, Stefany Tandi; Achmad, Nuryana Haprin Dj
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.5372

Abstract

Purpose: This study aims to explain the implementation of traditional market management policy at Inpres Manonda Market, Palu City. Methodology/Approach: A descriptive qualitative approach was applied, with research conducted at the Department of Trade and Industry of Palu City. Data were collected through observation, interviews, and documentation, and analyzed through data reduction, data display, and conclusion drawing. Results/Findings: The study found that policy implementation still faces challenges, especially in market order and cleanliness. Despite coordination with Satpol PP, the Armed Forces, and the Transportation Agency, many vendors continue selling on the roadside, causing congestion. Cleanliness remains suboptimal due to garbage accumulation and lack of trash bins. Supporting factors include officer commitment and agency collaboration, while barriers are limited skilled personnel and inadequate infrastructure. Conclusion: The implementation of the Inpres Manonda Market management policy has not been fully effective. Strong institutional support exists, but weaknesses in infrastructure and human resources hinder optimal results. Addressing these gaps is crucial for better governance and sustainable local economic development. Limitations: The study is limited to one market, so findings are not representative of all traditional markets in Palu City. The qualitative method also relies heavily on perceptions and observations. Contribution: This study provides empirical evidence on barriers and supporting factors in policy implementation, offering practical input for local governments and theoretical insight into the interaction of institutional support and infrastructure readiness.
Service Quality, Promotion, and Brand Trust on ShopeeFood Customer Loyalty in Badung Regency Sukayadnya, I Putu Arya; Handayani, Made Mulia; Putri, Cokorda Istri Agung Vera Nindia
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.5383

Abstract

Purpose: Research seeks to analyze how Service Quality, Promotional efforts, and Brand Trust influence consumer retention toward ShopeeFood delivery services in Badung Regency. Methodology/approach: Study took place in Badung Regency using a survey involving 150 randomly chosen participants. Information was obtained via questionnaires that included respondent profiles and the studied factors. The gathered information was processed through statistical techniques software assess validity, reliability, as well as both joint and individual influences of these factors on consumer loyalty. Results/findings: The results show that overall, Service Quality, Promotional activities, and trust in the brand exert a significant and favorable influence on user retention when utilizing ShopeeFood services in Badung Regency. Each factor likewise demonstrates an individual positive impact on consumer commitment, emphasizing their role in strengthening loyalty. Conclutions: Service Quality, Promotion, and Brand Trust are key factors that service providers, like ShopeeFood, should focus on to increase customer loyalty in Badung Regency. Limitations: Scope regarding this study involves confined toward Badung Regency and relies on quantitative survey responses, making the results less applicable to different areas. Contribution: This research provides valuable insights for food delivery service providers and academics in the management field, particularly in understanding the critical factors influencing customer loyalty. The results serve as a basis for developing marketing strategies and improving Service Quality within the food delivery industry in Indonesia.
Kesiapan Memimpin Generasi Milenial: Kajian Kompetensi Karyawan Divisi SDM Takrim, Muhammad; Shalahuddin, Shalahuddin; Yusup, Muhamad
Studi Ilmu Manajemen dan Organisasi Vol 5 No 2 (2024): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v5i2.3508

Abstract

Purpose: The study aims to determine the readiness of leaders in leading millennial employees, focusing on the competencies of Human Resources (HR) division employees. This research is significant due to the critical nature of millennials, making it necessary for leaders to be well-prepared to effectively guide them.Methodology: This research adopts a qualitative descriptive analysis approach through a literature review. The data were obtained from active employees in companies located in Bekasi and surrounding areas. The study examines leadership styles and competencies such as motives (ability to motivate), traits (ability to direct), self-concept (personal concepts), knowledge, and skills.Results: The findings, based on responses from 98 employees in the HR division in companies around Bekasi, show a high level of leader readiness for decision-making, with 59.2% of respondents agreeing that their leaders consistently seize opportunities. Additionally, leaders' human relation skills are rated highly, with 61.2% of respondents strongly agreeing that their superiors exhibit goodwill, fairness, respect, and appreciation for others. Lastly, in terms of knowledge competency, 57.1% of respondents agree that their leaders possess the knowledge necessary to complete tasks in any situation.Conclusions: The readiness of leaders to lead the millennial generation is relatively high, especially in terms of decision making, human relations skills, and knowledge competencies.Limitations: The study focuses only on companies in the Bekasi region and may not represent the readiness of leaders in other areas. The research is also limited to the HR division and does not explore other functional departments, which may have different leadership dynamics.Contribution: This research contributes to the understanding of leadership readiness in managing millennial employees, particularly in the HR division. It highlights critical leadership competencies and offers insights for organizations looking to improve their leadership strategies in dealing with millennials, providing valuable input for leadership development programs in the HR sector.
Leadership Strategies in Resolving Organizational Conflicts Ma’ruf, Chasan; Baidowi, Ach.; Mokhtar, Wan Khairul Aiman Wan; Suteki, Mega
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.4367

Abstract

Purpose: This study aims to formulate a new theory on leadership strategies for overcoming organizational conflicts, based on established theories of leadership strategy and organizational conflict. Methodology/approach: This research used a qualitative approach with a literature review. Data collection techniques involved document analysis of journal articles and internet sources. Data validity was ensured through the triangulation of sources. Results: Leadership strategy focuses on planning, decision-making, and motivating people to achieve organizational goals while remembering that leaders must stay adaptive and innovative. Organizational conflicts often arise from differences in resource allocation and goals. Resolving conflict requires empowering human resources through methods such as focus group discussions, job rotation, dismissal, and collaboration, depending on the impact on performance. Limitations: The research findings cannot be generalized to all organizations and offer limited discussion of contextual dynamics, such as culture, structure, and external factors that influence the success of leadership strategies in resolving conflicts. Contributions: This study formulates a new theory on leadership strategies for resolving organizational conflicts by integrating two major theories. The findings expand the understanding of a leader's role in planning, decision-making, motivation, and inspiration in managing organizational conflicts effectively. Contributions: This research develops a new leadership theory for resolving organizational conflicts by integrating leadership, planning, and adaptive strategies, including focus group discussions, job rotation, and collaboration.
Conceptual Review of Artificial Intelligence Over Reliance: Opportunities and Challenges for Employee Competencies Apida, Apida; Dhenabayu, Riska; Ardelia, Abidah; Kartika, Aulia; Mahfuzhah, Fathiya Fairuz Shafa; Zahra, Nadiya Nafisa Az; Arifah, Ika Diyah Candra
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.4764

Abstract

Purpose: This study aims to conceptually examine the phenomenon of AI over-reliance and its impact on employee competence in the digital era, particularly in human resource management. Research Methodology: A Systematic Literature Review (SLR) was conducted using 15 scientific articles selected for their relevance to AI over-reliance and human resource competencies. Results: The findings revealed that over-reliance on AI stems from four main factors: the perception of AI as a neutral authority, low AI literacy, automation bias that fosters excessive trust in technology, and system designs that discourage reflective user engagement. These factors contribute to reduced cognitive abilities, such as critical thinking and independent judgment, while diminishing human involvement in decision making. Furthermore, over-reliance on AI raises concerns about job displacement anxiety and promotes deskilling across sectors. Conclusions: Overreliance on AI challenges employee competence and decision-making capacity, necessitating strategic responses in system design, digital literacy enhancement, and human-AI collaboration frameworks. Limitations: This conceptual study is based solely on a literature review, limiting its empirical generalizability and contextual depth. Contributions: This study contributes to a deeper understanding of AI over-reliance and its implications for human resource management. This study offers insights for organizations to mitigate the negative effects of AI while leveraging it to enhance employee competence.
The Influence of Work Discipline and Leadership Style on Employee Performance Through Work Motivation Hidayat, M Syamsul; Perkasa, Didin Hikmah; Saluy , Ahmad Badawy
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.4840

Abstract

Purpose: This study aims to examine the effect of work discipline and leadership style on employee performance at PT. Kalimutu Mitra Perkasa, with work motivation as a mediating (intervening) variable. This study seeks to understand both the direct and indirect relationships between these variables to support the improvement of human resource strategies in the company. Methodology: This study used a quantitative approach. Data were collected using a structured questionnaire distributed to 45 employees. The study applied Structural Equation Modeling (SEM) with Partial Least Squares (PLS). Result: Work discipline has a positive and significant effect on employee performance, Work discipline also positively and significantly influences work motivation, Leadership style significantly and positively affects employee performance and work motivation, work motivation significantly affects employee performance. These findings confirm that work discipline and leadership style directly influence employee performance and indirectly through work motivation. Conclusions: Work discipline and leadership style significantly influence employee performance, with work motivation serving as an intervening variable that strengthens this relationship. Enhancing motivation through appropriate leadership and employee appreciation can drive better performance. Limitations: The study is limited by its small sample size (45 respondents) and focuses only on one company, which may limit the generalizability of the findings to other organizations and industries. Contributions: This study contributes to the field of human resource management, particularly in understanding how internal organizational factors (discipline and leadership) affect employee performance directly and indirectly through motivation. This study offers practical recommendations for managers and HR practitioners seeking to improve employee outcomes.
The Influence of Organizational Culture and Self-Efficacy on Employee Performance with Work Motivation Gemina, Dwi; Kartini, Tini; Sulistiawati, Vira
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.5166

Abstract

Purpose: This study aimed to assess the impact of self-efficacy and organizational culture on employee performance using work motivation. Methodology/approach: This study used a quantitative approach. The verification and descriptive aspects of this study were its defining features. Data were acquired through extensive literature searches and empirical field research. Results: This study illustrates the connection between improved employee performance, a robust organizational culture, elevated self-efficacy, and a keen interest in their roles. Employee performance is meaningfully impacted by organizational culture and self-efficacy, both directly and indirectly, via the mediating effect of work motivation. Conclusions: Work motivation is how organizational culture and self-efficacy affect employee performance. Limitations: The research results can only be extended to the workforce of PT. Ahli Elektrik Indonesia. Respondents may unintentionally develop subjective prejudices due to the way questionnaires are administered. The influence of other external factors that may affect employee performance was not considered in this study. Contributions: The staff of PT. Ahli Elektrik Indonesia were the focus of this study. Additionally, this study adds to the body of knowledge about employee performance research and attempts to identify the elements that influence employee performance at PT. Ahli Elektrik Indonesia that deserve attention.
The Adaption Green Label on Sustainable Hotel Booking Intention in Indonesia Tribudhi, Debbie Aryani; Nabila, Aifa
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.5322

Abstract

Purpose: This study examines the influence of green risk perception, green trust, and environmental awareness on online hotel booking intentions in Indonesia. It also explores whether environmental awareness moderates the relationship between green risk perception and booking intention. Methods: A quantitative approach was applied using a survey distributed via social media platforms. A purposive sampling method targeted respondents who had stayed at eco-friendly hotels at least once in the past year. Data from 180 valid responses were analyzed using Structural Equation Modeling (SEM) with SPSS and AMOS to test validity, reliability, and hypothesis relationships. Results: The findings show that green risk perception has a significant positive effect on green trust, and green trust significantly influences online booking intention. In contrast, green risk perception does not significantly affect booking intention, and environmental awareness does not moderate this relationship. Conclusions: The results indicate that trust in hotels’ environmental commitments is more influential in shaping online booking intentions than risk perception or awareness levels. Other practical factors, such as convenience and ease of access, may play a stronger role in consumer decision-making. Limitations: The study is limited by its non-probability sampling approach and the specific focus on eco-friendly hotels in Indonesia, which restricts the generalizability to broader populations or international contexts. Contributions: This study contributes to the literature on green consumer behavior by clarifying the distinct roles of trust, risk, and awareness in online booking decisions. It provides insights for hotel managers to prioritize transparency and trust-building in sustainability communication strategies.
Analysis of PKN STAN Public Service Agency Innovations to Increase Non-Tax State Revenue Adhitama, Satria
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i4.5603

Abstract

Purpose: This study aims to analyze the innovations implemented by Politeknik Keuangan Negara STAN (PKN STAN) as a Public Service Agency to increase Non-Tax State Revenue. Methodology/Approach: This research uses a qualitative descriptive approach at PKN STAN, a higher education institution under the Ministry of Finance of the Republic of Indonesia with Public Service Agency status. Data were collected through interviews and were supported by official reports, documents, and regulations. Results/Findings: PKN STAN has implemented several innovations, including (1) collaborations in non-regular education with ministries, local governments, and international partners; (2) training programs using multipemda and multimitra schemes in partnership with universities, BLUs, BUMDs, and private companies; (3) consultancy and academic studies for public and private entities; and (4) public courses such as Tax Brevet A/B. These initiatives diversified income sources, reduced dependence on student admission fees (SPMB), and strengthened the Non-Tax State Revenue contributions. Limitations: This study was limited to one institution and used qualitative data, which may limit generalization. Detailed financial outcomes and long-term partner impacts were not analyzed in depth. Contributions: This study enriches the discussion on innovation and public financial management within BLUs. It offers insights for policymakers and higher education institutions to develop sustainable income diversification and innovation strategies. Conclusions: PKN STAN’s Public Service Agency status enables flexibility in resource management and fosters innovation to enhance Non-Tax State Revenue. Through partnerships, new training models, and academic service expansion, the institution exemplifies how innovation can support financial sustainability in public education. Ongoing evaluations and cross-institutional comparisons are recommended to strengthen best practices.
The Effect of Cooperative Education and Entrepreneurship Training on Credit-Union Members’ Welfare Timang, Cornelius; Baktiar, Baktiar; Yunus, Muh. Haekal
Studi Ilmu Manajemen dan Organisasi Vol 6 No 4 (2026): Januari
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/simo.v6i3.5738

Abstract

Purpose: This study examines the impact of cooperative education and entrepreneurship training on member welfare in the Sauan Sibarrung Credit Union in Tana Toraja. Does Education and Training at Credit Union Sauan Sibarrung have a positive impact on members' welfare? The Sauan Sibarrung Credit Union Cooperative prioritizes Education and Training as a strategy to improve members' welfare. Methodology/approach: A quantitative approach using structural equation Modeling (SEM) with Partial Least Squares (PLS) was applied to 100 randomly selected members who attended education and training programmes. Results: Cooperative Education significantly improved member welfare (path coefficient = 0.400; p = 0.023), while entrepreneurship training showed no significant effect (p = 0.136). This suggests that training programs are less effective because they are not sufficiently relevant or practical in the real world. Additional analysis indicates that education fosters better financial literacy and greater cooperative participation, thereby indirectly strengthening social capital and economic resilience among members. Conclusions: Enhancing education quality and designing more adaptive, practice-oriented training are essential to strengthen member welfare. These findings show that the training carried out by cooperatives has not significantly improved members' welfare. This may be due to the fact that the training was theoretical, less applicable, and not followed by continuous mentoring. Limitations: This study is limited to education and training variables; the sample of respondents is 100 due to limited research time and resources. Contributions: The findings highlight the need for continuous improvement in cooperative empowerment programs and serve as evaluation material for administrators.

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