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Contact Name
Rudi Salam Sinaga
Contact Email
redaksigovernance@gmail.com
Phone
+6281376883177
Journal Mail Official
redaksigovernance@gmail.com
Editorial Address
Jalan, Eka Prasetya No. 61 Desa Tanjung Gusta. Kecamatan Sunggal Kabupaten Deli Serdang. Provinsi Sumatera Utara
Location
Kab. deli serdang,
Sumatera utara
INDONESIA
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan
ISSN : 24068721     EISSN : 24068985     DOI : -
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan mempublikasi hasil penelitian dan kegiatan pengabdian kepada masyarakat meliputi bidang 1. Politik Lokal (Perilaku dan partisipasi politik, Pemilihan kepala daerah, Pemilihan legislatif di tingkat daerah, dan lain sebagainya). 2. Kelembagaan Politik (Eksekutif dan Legislatif di Tingkat Daerah) 3. Kebijakan Daerah (Implementasi dan Evaluasi). 4. Kelompok Masyarakat di arena politik dan di arena kebijakan. 5. Pembangunan Daerah (multi aspek)
Articles 1 Documents
Search results for , issue "Vol. 11 No. 1 (2024): September 2024" : 1 Documents clear
PENGARUH KUALITAS PELAYANAN DAN PERSEPSI HARGA TERHADAP KEPUASAN PELANGGAN MNC PLAY (STUDI KASUS MASYARAKAT KELURAHAN TANJUNG REJO) Sembiring , Dea Ranika; Sabrina , Hesti; Pribadi , Teddi
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 1 (2024): September 2024
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

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Abstract

This research aims to determine "The influence of service quality and price perception on Mnc play customer satisfaction (case study of the Tanjung Rejo Village Community). This research uses quantitative research methods with the aim of analyzing the influence between two or more variables. The sample in this study was the Tangjung Rejo Village Community who used Mnc play. In this research, researchers carried out questionnaires. Test the data in this study using SPSS 25. Based on the results of the partial test (t), service quality and price perception have a positive and significant effect on customer satisfaction. In the Determination Coefficient Test (R2), the Adjusted R Square value was 54.8%, while the remaining 45.2% was influenced by other factors not included in this research.

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