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Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 88 Documents
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Search results for , issue "Vol 7, No 3 (2018)" : 88 Documents clear
ETHICAL KNOWLEDGE AND RESPONSIBLE INVESTMENT DECISION: A STUDY OF UNDERGRADUATE STUDENTS Dermawan, Dicky; Nainggolan, Yunieta Anny
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. In the current investment boom, there is an increase in the number of demand from certain who considered not only that their investments are profitable, but they also meet certain non-financial criteria. From the available literature, it appears that there is a lot of disagreement among investors, firms, NGOs, and academicians about what ‘ethical investment’ is. It has been widely observed in many studies that financial motives encourage investment decision with an intensity much greater than the moral values that they may have. Socially Responsible Investment (SRI) has emerged as an important issue and drawn the attention of a large number of investors. These investors seem to be guided by a sense of moral duty to balance the pursuit of wealth with ethical or environmental concern. Business school has some responsibility for developing students’ ability to discover and apply values that can improve the future of our world. School of Business and Management, Institut Teknologi Bandung (SBM ITB) as a business school has critical roles in order to prepare leaders to make financial successful and driven by ethical values since ethical knowledge found as foundation of responsible investment. However, the factors that lead the student to invest socially responsible are not well understood, especially in SBM ITB. This study aims to analyze the investment pattern of the student towards the firms engaged in manufacturing ethical and unethical practices across the different demographics factors and to find out the factors that significantly affect ethical investment decision. The primary data gathered by distributing a survey through online questionnaire. The total numbers of respondents in this research are 100 respondents. For the analysis technique, this study performed descriptive, ANOVA, ordinary least squares regression, and logistic regression. Findings show that 69% of SBM ITB undergraduate students consider to invest socially responsible. The study found that class or batch and gender significantly affect ethical investment decision. A group of Female students with longest years of study tended to make ethical decision than younger years of study and male students.Keywords: Ethical Investment; Socially Responsible Investing; Financial Investment Decision; Behavior Finance 
DESIGNING PERFORMANCE MANAGEMENT SYSTEM TO IMPROVE EMPLOYEE PERFORMANCE OF PT MIGAS Nurilah, Nahla Malika; Putranto, Nur Arief Rahmatyah
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. This research aims to improve employee performance of PT Migas by making improvements in performance appraisal system and development plan. This article starts by analyzing the existing performance appraisal system and development plan of PT Migas so the researcher can identify the strength and weakness of the existing system. Based on researcher’s analysis, questionnaire and interview results, some improvements can be made in performance appraisal and development plan of PT Migas. The result of improvement is then compared with the existing system. The researcher found that improvements in the system can solve the problem of performance appraisal and development plan to increase employee performance. These recommendations are expected to increase employee performance of PT Migas.Keyword: Performance Management, Employee Performance, Performance Appraisal and Development Plan 
ANALYZING THE INFLUENCE OF LEADERSHIP STYLE TOWARD EMPLOYEE PERFORMANCE IN MAJESTIC EVENT ORGANIZER Ediwan, Meilia; Putranto, Nur Arief Rahmatsyah
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. One of the factors that influence employee performance is leadership style that is applied by the leader in its company. This research is conducted in Majestic Event Organizer. The employees feel dissatisfaction toward the authoritarian leadership style that has being implemented by the superior, thus their performance tend to be declining and below the standard. This research is conducted to identify the influence of transformational, transactional, authoritarian and laissez-faire leadership style towards the employee performance whether the influence is positive or negative. To collect the data, the researcher used quantitative approach by utilizing online questionnaire to 35 members. The next step is the researcher analyzed the data by Multiple Linear Regression. The result of this study support the hypothesis where the transformational, transactional and laissez-faire leadership has positive influence towards the employee performance. Meanwhile, authoritarian leadership has a negative influence towards the employee performance. However, the transactional and laissez-faire leadership have insignificant influence toward the employee performance while the transformational and authoritarian leadership have significant influence toward employee performance. This study gives recommendation to the superior to implement transformational leadership style based on the finding that transformational leadership able to give positive and significant influence for the employee performance.Keywords: Authoritarian Leadership Style, Employee Performance, Laissez-faire Leadership Style, Transactional Leadership Style, Transformational Leadership Style 
BANKING EFFICIENCY ANALYSIS OF CONVENTIONAL AND ISLAMIC BANKS IN INDONESIA USING DATA ENVELOPMENT ANALYSIS Azhahra, Devi Rizkia; Aliludin, Arson
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract - Banking is one of the pillars of economic growth and national stability to improve people's lives from the financial sector. If we look at the history of Indonesian banking, conventional banks were operated much earlier than Islamic bank. Islamic bank was newly established on 1992 while Conventional banks was operated longer than Islamic Bank. Until now, banking industry in Indonesia is dominated by the conventional banking market. But along with the development of the banking world and the needs of the muslim majority in Indonesia to obtain financial services that are based on the principles of Islam which is the principle of profit sharing, the government published the Act No.7 of 1992 on banking. In conducting its operational activities the bank must work efficiently in order to grow faster and survive amid market competition.  In such circumstances, the assessment of bank efficiency becomes important since efficiency is a performance picture of the bank.This study measure VRS efficiency and CRS efficient of two group of banks that are conventional banks and islamic banks in Indonesia for period 2012-2017. The method used is non-parametric frontier  method using data envelopment analysis (DEA) with three input variables, total deposit, labor cost and fixed assets and two input variable, total loans and total income. This study used intermediation approach with output orientation. The finding of the study show that conventional banks were more efficient rather than Islamic banks.Keywords: Banking Industry, Efficiency, Data Envelopment Analysis, Output-orientation, Intermediation Approach
THE ASSESSMENT OF JAPANESE RESTAURANT IN BANDUNG SERVICE QUALITY AND ITS IMPLICATION ON CUSTOMER SATISFACTION Yudha, Jerry Pima; Belgiawan, Prawira Fajarindra
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract. Background: Japanese Restaurants has grown well in Indonesia, especially in Bandung. One of them is Restaurant X which very well-known in the society. There are numerous elements in a restaurant, but previous researches have found that service quality is one of the most important. The objective of this research is to measure the current state of service quality at Restaurant X and to find out whether it has a significant influence on customer satisfaction. Methods: Data analysis used are student t-test and multiple linear regressions method. This research measured the current state of service quality at Restaurant X by calculating the significant difference between customer expectation and customer perception. Results: There is a significant difference between customer expectation and customer perception in all service quality dimensions which are tangibles, reliability, responsiveness, assurance, and empathy. The result also showed that tangibles, responsiveness, and empathy dimension have a significant correlation with customer satisfaction, meanwhile, reliability and assurance dimension does not have. Conclusion: Restaurant X need to improve their service quality thoroughly since it does not meet customer expectation in any dimension. In its application, Restaurant X can focus on tangibles, responsiveness, and empathy dimension first since those dimensions have correlations with customer satisfaction.Keywords: customer expectation, customer perception, customer satisfaction, Japanese Restaurant, service quality,
EMPLOYEE HAPPINESS OF OFFICE BOYS/GIRLS IN AN INDONESIAN BUSINESS SCHOOL: A PHENOMENOLOGICAL STUDY Rifda, Nurin Nabila; Pratama, Andika Putra
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract.Every person has the right to have their motivation in their every action that their take, including the decision to take a job. They have their own reason why they willing to take an office boy/girl who has a high workload in physical terms. But even so, an office boy/girl has the right to get their own happiness in their working process. And although their job was one of the job that in the lowest status, they still could do their job while show their smile and throwing a jokes to their co-workers. The researcher purpose in this research was to more explore office boys/girls happiness in their workplace. The author was using phenomenology method as for this research that took a study case in an Indonesian Business School. The researcher used phenomenology for this research with the intention of find out the essence of experiences and increase of happiness level of office boy/girl who work in an Indonesian Business School. At the end, office boy/girl experiences area, and their relationship with other parties had significant impact to their level of happiness. With this study, the author hope that they could increase office boys/gilrs level of happiness.Keywords: Motivation, Experience, Job Stress Level, Relationship, and Level of Happiness.  
INTERNET-BASED DISCLOSURE AND FIRM VALUATION Natama, Jennifer Magdalena; Nainggolan, Yunieta Anny
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract : Goal of a company is to maximize its shareholder’s wealth which can be seen from its firm value. There are several factors affecting firm’s value, including disclosure. In theory, the more information a shareholder know about a company, the easier it is for them to value a company. Unfortunately, there are occurance of information assymetry that firm valuation ineffective. One of the way to mitigate information assymetry is through internal and external policies applied. External policies means government or local authorities called mandatory disclosure. However, Indonesia’s regulation is not strong enough. This phenomenon need internal policies to mitigate the problem through corporate governance policies. Disclosure that regulates inside company called voluntary disclosure. Both disclosure can take form in financial or non financial information. To make sure that information received properly, it has to come in an effective media. Internet is suspected to be the most effective media to disclose information. The author finds that there are strong relationship between companies’ disclosure level and firm value. Disclosure have positive correlation with ROA and negative correlation with Tobin’s Q. It shows that by disclose more information to public, company will have a greater profitability but, will generate lower market value. From this findings, it can conclude that although disclosure can increase profitability, but it is not working in reduce information asymmetry and therefor did not generate a greater market value.Keywords:  Internet of Things, Company Disclosure, Firm Value, Company Website.
FACTORS AFFECTING PURCHASE INTENTION TOWARDS NATURAL SKIN CARE PRODUCT Yati, Putri Nuzulil; Wisesa, Anggara
Journal of Business and Management Vol 7, No 3 (2018)
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Abstract. Indonesia is home to hundreds of run-small business in cosmetics producers that concerns in producing natural skin care products (Global Business Guide Indonesia, 2014), but the tendency of choosing import brands still tend to be high, although some of them begin to look at local brands whereas Indonesia government continues to strive to increase Peningkatan Penggunaan Produk Dalam Negeri (P3DN). There are several independent variables include in this research; Consumer Values (Health, Environment, Apperance Consciousness), Attitudes toward Natural Skin Care Product, Product Stimulus, Price Stimulus, Promotion Stimulus, and Place Stimulus. This study has limitations in terms of availability of data about the total population of skin care natural users in Indonesia or any areas of Indonesia. Therefore, The Author uses judgement sampling technique as a reference in selecting samples, which had already collected 446 samples, who has experience consuming at least one natural skin care product before. To gain the result to know whether there is significant affect among each independent variables toward dependent variables the, The Author use Multiple Linear Regression with SPSS tool. The result shows that there are positive relation between all independent variables with purchase intention toward natural skin care product, except for Attitudes toward Price. Better product will encourage consumers’ purchase intention, so people are careless with the price provided that there are better product that will satisfy themselves.Keywords: Attitudes, Consumer Values, Marketing Mix, Natural Skin Care Product, Purchase Intention    

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