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INDONESIA
The Indonesian Journal of Business Administration
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The Indonesia Journal of Business Administration(IJBA) is a business journal that bridges the gap between business research and practice, evaluating and reporting on new research to help readers identify and understand significant trends in their fields. The IJBA seeks to publish papers relating to business, broadly defined. It publishes articles that address both theoretical and practical issues in the broad areas of Business Strategy and Marketing, People and Knowledge Management, Entrepreneurship and Technology Management, Decision Making and Strategic Negotiation, Operation and Performance Management, and Business Risk and Finance.Contributing academicians and researchers are encouraged to address a variety of concerns relating to all areas of business. We also encourage students to use an interdisciplinary approach to analyzing a topic, which often yields interesting and novel papers. The published articles provide valuable insight into matters of broad intellectual and practical concern to academicians and business professionals. The Journalis published three times a year: in April, July and October. The journal is mainly an outlet of MBA ITB students to publish their final project works, although it also accepts articles written by students at masters level from other institutions. A published paper is an honor that will be unambiguously beneficial for professional and academic careers, especially for those who want to attend graduate/professional schools. This means that papers written in relations to Accounting, Economics, Finance, Marketing, Management, Operations Management, Information Systems, Business Law, Corporate Ethics, and Public Policy all qualify for submission. Information on the journal format can be found in the journal's website. The number of pages must be at 10 pages. After published, the journal article will be available electronically at the journal's website. Print ISSN: 2252-3464; Online ISSN: 2252-9284
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Articles 1,144 Documents
Financial projection analysis of a new logistic company design with rent and buy decisions Brahmandyo Yudhowibowo, Yacobus; M. Daryanto, Wiwiek
The Indonesian Journal of Business Administration Vol 8, No 1 (2019)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Indonesia is the fourth biggest contry in the world with population of 263 Million people after China, India, and United States of America with many archipelagos. This fact made the population is not distributed normally. At least 57% of population live in Java, which is the center of government, education, and the wheel of economy. On the other side, the 87% of population are known to be Moslem made the needs of food and its distribution with Halal process is a must. Therefore, PT ABC which is a corporation that has enough experience in chain restaurants initiating to develop a business of Halal logistics. The goal of this study is to see the prospect of Halal logistic business in long term. To be a proper player in the industry, an initial project is done by making PT XYZ as a captive market of the new Halal logistic company. This study concentrates more on rent and buy method, capital and operating expenditure calculcation, and the profitability projection of the company for 10 years period to see the trend of the business in the point of view of financial management. From the study, it resulted that rent option is the best choice for the corporation to establish the new Halal logistic company since it provided lower capital expenditure, lower risk, and faster return on investment although the operating expenditure shows higher amount compared to buy option and less profitabilities.Keywords : Halal logistics, Profiabilities, Capital expenditures, Operating expenditures, Rent and Buy. 
Credit risk gap analysis for business loan expansion of pt. Bank sulutgo Istar, Mario; Kaderi Wiryono, Sudarso
The Indonesian Journal of Business Administration Vol 7, No 3 (2018)
Publisher : The Indonesian Journal of Business Administration

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Abstract. In order to become competitive, strong and give more economic contribution to regional growth, The Financial Service Authority of Indonesia (OJK) in 2015 launched Regional Development Bank (BPD) Transformation Program. OJK together with Association of Regional Development Bank (ASBANDA) have set up framework that conveys a holistic and balanced between business aspect, risk, and supporting foundation. BPD Transformation Program has vision, “To become highly competitive bank, strong, and significantly give contribution to equitable and sustainable regional economic growth”. In order to achieve such goals, there are few basis problems to be managed structurally, they are: (1) low contribution to local economy due to low rates of productive credit (business loan) with market share only 26% all BPDs (74% are other banks), (2) insufficient of good governance, human resources, risk management, and infrastructure that triggered the increasing of Non-Performing Loan (NPL) of productive credit segment. PT. Bank SulutGo (BSG), as one of the regional development banks has the obligation and responsibility to follow the program. One of the main issues that arises is portfolio management. BSG’s portfolio mainly are consumptive credit (90%) with small number of productive credit (10%), therefore the bank is exposed to credit risk. Through qualitative approach done by interview and questionnaire, this study aims to find the root cause why is it the business loan rate is low. In addition, the author conducts GAP analysis focus on credit risk to find answers and purpose solution for BSG to expand the segment. The result of the study suggests that the bank has to focus to prepare three aspects, they are: (1) Raising Core Capital, (2) Modernize integrated IT&IS infrastructure and (3) Develop HR (human resources development. Additionally, from seven categories of GAP analysis, BSG has to put more attention on operational activities, adequate credit risk control, credit risk and credit risk mitigation as priority 1 (most important) to be coped. Secondly, the bank has sufficient measurement and monitoring process and credit rating, therefore it should be priority 2 (important). Finally, due to well established risk awareness within BSG, culture building of the bank should be put last priority 3 (less important).Keywords: credit risk, GAP analysis, business loan, regional development bank, economic contribution.
Analysis and solutions to improve account receivables of traditional trade business of company xyz Manggolo Putro, Tidar; Herlanto Anggoro, Achmad
The Indonesian Journal of Business Administration Vol 5, No 1 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - The company business in traditional trade segment grew at double digit rate. However, it faces an issue of even higher increase rate in its relevant Accounts Receivable (AR). This deteriorating AR performance is therefore an important business issue to be resolved in this project. The research methodology used includes activity observation and interview during sales area visit, and use of company data to measure the impact of the AR loss. To analyze the root cause, several conceptual frameworks are used, such as time value of money, cash conversion cycle, average collection period, and credit management. The research finds out that the causes of the problems include insufficient insightful reports that can trigger actions on the drivers of the AR aging, weak credit worthiness assessment process causing confusion in granting credits, and unclear collection performance system. This research recommends solutions including deployment of more effective reports such as AR loss tree and excess financing dashboard that pinpoints where the issues are and hence the responsible function to follow up. A standard business process of customer creditworthiness assessment has been designed and is proposed to be implemented across all area, and similarly for standard collection process, which differentiates treatment based on the type of the distributors, and include new collection role with clear accountability. Furthermore, ideas on speeding up collection are introduced, consisting of Distributor Financing and Cash Discount improvement. Both schemes rely on discipline execution of the new collection process. Keywords: Account Receivable, Collection management, Credit management
Business Development to Increase Company Performance and Downstream for Nickel-Based Industry Emarson Singarimbun, Loi; Wicaksono, Agung
The Indonesian Journal of Business Administration Vol 6, No 2 (2017)
Publisher : The Indonesian Journal of Business Administration

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Abstract. PT Indonesia Morowali Industrial Park (IMIP) located in Morowali, Central Sulawesi, Indonesia and established in 2013. IMIP is a combination of an Indonesian company with companies from China, where products of IMIP will be exported to China. The Indonesian government made a policy that mining companies can no longer export raw materials from mining output, but the companies should downstream the raw materials if they want to export the results of its products. There are some problems in the PT. Indonesia Morowali Industrial Park (IMIP), including the effect of government regulation of the downstream of the mining, the impact of the construction of smelter in IMIP, strategies that must be implemented to improve the company's performance, strategy that must be built in relation to the downstream undertaken by the company, and priority should be taken based on the strategy that has been selected. Analytical hierarchy process is carried out to see the priority that should be done by the company in selecting alternative strategies. The factors that considered for every alternative are the factor of cost, time, and also the effectiveness of each strategy chosen. Companies do not have to implement all the strategies that have been planned simultaneously, but can execute a strategy according to which the main priorities toward a strategy that has the lowest priority.Keywords: IMIP, Business Development, Analytical Hierarchy Process
Marketing Strategy of Advent hospital bandung OutPatient Departement To Increase Patient Visit Prabowo, Bhanu; Wibowo, Satya Aditya
The Indonesian Journal of Business Administration Vol 4, No 1 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract.Background: Advent Hospital Bandung is one of the well known hospital in Bandung. Had been operated since 1950, Advent Hospital Bandung had been through many great improvements in its prime time. However, Advent Hospital Bandung had forgotten to prepare and repair for the future and currently fell under a tight competition today.Method: To understand the condition in Advent Hospital Bandung Outpatient Unit, the researcher using several analysis methods that basically could be classifies as internal and external analysis. The internal analysis concluded by STP analysis, marketing mix, and research while the external was concluded by PEST and 5 forces analysis. The data later combined and used in SWOT analysis.Result and conclusion: From the SWOT analysis it is known that the Advent Hospital Bandung current internal position is weak but the external situation held many opportunities. Therefore the best suitable strategy for Advent Hospital Bandung is stability strategy by proceeding with care which can be done by improve the internal situation so that the hospital can compete for the opportunities. The internal improvement could be done by Advent Hospital Bandung is related with the root cause of the problem which are the elements of marketing mix. Two out of the seven elements had a significant effect while the others had a significant correlation to customer loyalty.Key words: Hospital, marketing strategy, loyalty, satisfaction.
Implementation Knowledge Management in X Division Case Study : PT. Bank XYZ Wiguna, Prayuda; Hidajat Tjakraatmadja, Jann
The Indonesian Journal of Business Administration Vol 5, No 3 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - IT Division at PT. Bank XYZ is one of the company’s backbones and its performance will affect the achievement of PT. Bank XYZ. PT. Bank XYZ relies heavily on technology in running business. Knowledge management can improve a company's competitive advantages. Combination between IT and Knowledge Management will be a good combination to increase the competitive advantages for PT. Bank XYZ. This study aims to improve the achievement of X Division by implementing Knowledge Management in order to anticipate losing knowledge in X Division, decreasing dependencies on key persons, increasing externalization knowledge in X Division, optimize Knowledge Management Documentation and Knowledge Management system. Exploration of business issues that occur in X Division seen by four components of Knowledge Management named people, process, technology and governance. By using SWOT analysis and Fishbone methodology this research found a strategy that can be implemented in X Division. The strategy is to apply the Knowledge Management by following five steps include KM determining objectives, 9 answering questions, defining KM strategy, obtaining management and implementation plan. This implementation is expected to enhance the achievement of X Division and has positive affect to the performance of PT. Bank XYZ. Key words: Competitive Advantages, Knowledge Management, Achievement, Improvement, Implementation of Knowledge Management
Proposal of the Development of a New Invoice Administration on Accounting System at PT Freeport Indonesia ., Hariswoyo; Murtaqi, Isrochmani
The Indonesian Journal of Business Administration Vol 6, No 3 (2017)
Publisher : The Indonesian Journal of Business Administration

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Abstract. This Final Project is concerning about the problem occurred in the Tax and Accounting Department of PT Freeport Indonesia. In tax department one of the biggest cost incurred coming from tax audit result, one caused by wrong deduction in withholding tax transactions. This problem occurred because the system that currently available is still relying on manual recording and processing. The objective of the final project is to provide a new alternative of invoice administration system to be proposed to the management. From the research, the writer concludes there are three process can be improved to be computerized basis, as follows: input data process from manual input to automatic input by using Optical Character Recognition, Withholding Tax deduction checking process from manual checking to Web checking process and document archiving process from manual archive to barcode archiving process. By implementing this final project, the Company will potentially save USD 128.000 per year from miscalculation and around USD 21.000 per year from the time consume efficiency. Furthermore, the availability of supported technology, and the ability of the company to fund this project also become factor to be considered by the company to implement this project. Keyword : Invoice Administration, Tax Review Proses, Decision Making  Abstract. This Final Project is concerning about the problem occurred in the Tax and Accounting Department of PT Freeport Indonesia. In tax department one of the biggest cost incurred coming from tax audit result, one caused by wrong deduction in withholding tax transactions. This problem occurred because the system that currently available is still relying on manual recording and processing. The objective of the final project is to provide a new alternative of invoice administration system to be proposed to the management. From the research, the writer concludes there are three process can be improved to be computerized basis, as follows: input data process from manual input to automatic input by using Optical Character Recognition, Withholding Tax deduction checking process from manual checking to Web checking process and document archiving process from manual archive to barcode archiving process.By implementing this final project, the Company will potentially save USD 128.000 per year from miscalculation and around USD 21.000 per year from the time consume efficiency. Furthermore, the availability of supported technology, and the ability of the company to fund this project also become factor to be considered by the company to implement this project. Keyword : Invoice Administration, Tax Review Proses, Decision Making
Initiating electronic cigarettes business in indonesia: value, prospects, and challenges Putra Mahardika, Ibnu Prabowo; Budi Nugroho, Anggoro
The Indonesian Journal of Business Administration Vol 5, No 2 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - In a global scale, Personal Vaporizer industry is developing rapidly, especially in developed countries. The governments in those countries simply supporting the PV industries with not banned the circulation but still under supervision of local public health bureau. In Indonesia, Personal Vaporizer industry is still very young, and our government haven’t postured anything at all. Regarding the presence of the industry. One of many seller who’s trying to expand its business is VAPLE. Regardless its rapid growth, currently VAPLE is experiencing financial issues, due to decreasing amount of new customer. To alleviate the problem, currently VAPLE is attempting to find new investor to placed their money for VAPLE’s development and fix VAPLE’s financial issues. The outcome of the research through Financial and Business Valuation point of view, indicated that VAPLE have a good opportunity for investment to be flourished. This statement is supported by positive NPV and bigger value that the cost of capital, short payback period, outstanding Internal Rate of Return, and Profitability Index value higher than 1. In conclusion based on the indicators above, VAPLE is a promising business. The research generates a few recommendations to fix VAPLE’s financial issues. Seek for a new places to doing business is the top priority, while also simultaneously enter new online market place. Another recommendations is to restock new and fast moving items, and lastly is attending local and global vape exhibition to allow VAPLE’s cash flow back to normal. Keywords: Personal Vaporizer, Qualitative Method, Finance, Business Valuation
Proposed Business Strategy For Contemporary Rattan Furniture Company Case Study: Studi Hiji Vania Griselda Pardede, Maria; Fachira, Ira
The Indonesian Journal of Business Administration Vol 5, No 3 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Furniture industry is one of potential industries that continue to grow along with development of property industry in Indonesia. Every year, the domestic demand for furniture products has increased in line with growth of property business. In 2015, it is projected to raise 15 percent and will continue to increase. Furniture market development in Indonesia is also supported by rising incomes of middle class economy especially those who live in urban areas. It gives big opportunity for Indonesia furniture manufacturer to cover domestic needs rather than just for exporting market. Studio Hiji is a Jakarta–based design studio that creates contemporary rattan furniture. Studio Hiji furnitures are designed by Mr.Abie abdillah, a reputable furniture designer who is known as one of the best rattan designer from Indonesia. Studio Hiji products had won several award and had been exhibited in International exhibition. Since beginning of 2014, Studio Hiji starts selling their furniture product such as chair, benches, stool, and tables. 90 percent of Studio Hiji furniture sales were bought by domestic market and there also small sales from buyer that came from South East Asia Region. Unfortunately, Studio Hiji company revenue has not given significant profit to the company compared to operational and marketing expense. Studio Hiji faced issue of having difficulty to expand their team and to hire new employee because of limited funds they had in this start up phase. Therefore, Studio Hiji need to have more effective and efficient marketing strategy. Acquiring new costumer to increase their sales is very important for Studio Hiji to increase their growth and sustainability in this industry.  Based on the research, it was found that Studio Hiji has two types of customer profiles and why the issue could be experienced by this company because Studio Hiji did not have specific marketing strategies for its customer profiles which has different characteristic. Therefore, there were discrepancies between the target market and how companies apply the marketing techniques and promotion tools to reach the target market. This problem can be solved by analyzing both internal and external factors to identify opportunities and threats of the industry as well as the strengths and weaknesses of the company. Internal and external analysis results are used to make SWOT – TOWS matrix which later is summarized in EFAS, IFAS, and SFAS analysis. This analysis will determine what strategic factor gives most influence on Studio Hiji Company.  Based on research and finding, Studio Hiji need to maximize their marketing effort and focus on B2B marketing strategy. By focusing marketing effort for B2B market, Studio Hiji can increase their sales and sustainability in its first phase. The research also includes a survey that is conducted to view general opinion and point of view of potential business company which is really important for arranging next marketing strategies. Output of the research is business solution based on internal and external business situational analysis which is strengthen by improving marketing mix. At last, author will describe the implementation of the business solution that is shown with schedule activities. Keywords : Furniture Design Industry, Business Strategy.  SWOT-TOWS analysis, EFAS, IFAS, and SFAS analysis, Improvement Marketing Mix.
Applying project management principles to avoid cost overruns at pt edn Herbisworo, Rahadian; F.Firman, Aries
The Indonesian Journal of Business Administration Vol 8, No 1 (2019)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Today, Infrastructure development in Indonesia is developing. Indonesia is lagging behind in infrastructure, this causes our country to determine high domestic prices because of its complicated and expensive infrastructure. Impressive infrastructure development in the country will improve the economy of the surrounding community. So the community has the opportunity to sell or deliver goods or expand the business at a relatively lower price than before. PT EDN is a contractor company in a toll road infrastructure industry, the scope of work  PT EDN's includes on Cut & Fill and Supply Materials. PT EDN obtained a contract from one of the main contractors as a subcontractor to run the Bogor - Ciawi - Sukabumi Toll Road Project. The methodology of this research was conducted by gathering information about what happened in doing and the results obtained in the BOCIMI project, and this study using a qualitative research method by conducting interviews with stakeholders in the BOCIMI project. While working on the project, many obstacles occur, including planning and making budgets, managing cash flows, and controlling the project. After conducting interviews and data collection, problems arise at PT EDN due to not having an integrated system between one business process and other business processes. Therefore, project management is needed to add value when working on a project, so that operations in the project can works well and can improve the performance of PT EDN. The purpose of this study is to find and identify the cause of cost overruns such as internal and external factors, and to avoid cost overruns in project implementation by applying project management principles. Moreover, the results of the recommendations obtained from this discussion and research for PT EDN are to to applying change management to deal with the change of design by the main contractor, applying risk mitigation, applying project planning management methods and project control management, applying control cost method that can see the cost performance, and develop human resources, with enhanced team collaboration in the project. With these recommendations, it is expected to be a guideline in conducting effective project management with the aim of gaining profit according to the targetKeywords:, Project Management, Project Cost Management, Cost Overruns

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