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JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB)
Published by Transpublika Publisher
ISSN : -     EISSN : 28100832     DOI : https://doi.org/10.55047/jhssb
Core Subject : Social,
Law, Crime, Criminology & Criminal Justice Social Sciences
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) has main objective which is to cater an intellectual platform for the international scholars. JHSSB aims to promote interdisciplinary studies in business and social science and become the leading journal in humanities, social science and business in the world. The JHSSB journal publishes research papers in the fields of management, marketing, finance, economics, banking, accounting, human resources management, international business, hotel and tourism, entrepreneurship development, business ethics, international relations, law, development studies, population studies, Social and political science, history, journalism and mass communication, corporate governance, cross-cultural studies, public administration, psychology, philosophy, sociology, women studies, religious studies, social welfare, anthropology, linguistics, Literature, Art, Anthropology, Ecology, Geography, Education, Governance, Public Administration. and so on. All manuscripts are double-blinded peer reviewed.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 337 Documents
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Predictive Policing for Hate Speech Prevention: A Study of the Indonesian National Police Cyber Directorate Kaisan Barizi; Riska Sri Handayani; Genoveva Ambar Wulan Tulistyowati
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 3 (2026): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i3.2311

Abstract

The rise in the spread of hate speech on social media has prompted the Indonesian National Police to develop a predictive policing approach as a pre-emptive strategy for preventing cybercrime. This study aims to analyse the implementation of predictive policing in preventing the spread of hate speech on social media by the Cybercrime Directorate of the Criminal Investigation Agency (Bareskrim) of the Indonesian National Police, as well as to analyse the human resource competencies that support its implementation. The research employed a qualitative method using a phenomenological approach through in-depth interviews and a documentary study. The results indicate that predictive policing has been implemented through cyber patrols, monitoring of strategic issues, analysis of digital conversations, and the issuance of early warnings to accounts with the potential to spread hate speech. Yet implementation remains suboptimal since policy communication lacks uniformity staffing and funding are constrained organizational readiness for data-driven methods is incomplete and analytical systems and procedures lack proper integration. In terms of competencies, personnel possess basic skills in cyber investigation and open-source intelligence (OSINT), but advanced competencies in predictive analytics, artificial intelligence (AI), big data analytics, machine learning, and natural language processing remain limited and are not evenly distributed across all units. This situation is influenced by the lack of competency standards specifically designed to support the implementation of predictive policing. This research strengthens data-driven policing in Indonesia via competency standards, analytics systems, and workforce development supporting predictive policing against hate speech.
SINTAKSA Learning Media Innovation as a Simulation of Correspondence and Digital Archiving Workflows to Enhance Student Engagement in Office Management Nyoman Krisdiantoro; Andi Basuki; Erna Sukmawati
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 3 (2026): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i3.2316

Abstract

The low student engagement in correspondence and archiving lessons within secondary vocational education, often exacerbated by digital device facility disparities, demands innovative, inclusive, and contextual learning media. This study aims to develop a digital simulation-based learning medium SINTAKSA (Sinergi Tata Kelola Surat dan Arsip) and evaluate its feasibility, practicality, and effectiveness in enhancing multidimensional student engagement. Using a Research and Development (R&D) method based on the systematic ADDIE model, this study involved 33 eleventh-grade Office Management students selected via purposive sampling. Data were collected using expert validation instruments, user practicality questionnaires, and a multidimensional student engagement scale measuring behavioral, emotional, and cognitive dimensions. The results demonstrated that the developed simulation media achieved high feasibility (83.75%) based on media and subject matter experts, and exceptional user practicality (93.71%). Crucially, student engagement significantly increased from a mean score of 71.84 to 84.01, with marked improvements in emotional (70.69 to 84.52), behavioral (71.55 to 83.57), and cognitive dimensions (73.28 to 83.94). These findings confirm that digital workflow simulations designed for multi-device accessibility can bridge infrastructural gaps, lower students’ cognitive load, and holistically elevate active learning behaviors in vocational education.
A Scoping Review of Compensation and Benefits Practices Among Selected Asian Countries Caren Campos Sasan; John Lemuel G. Buntigao
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 3 (2026): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i3.2322

Abstract

As Asian economies continue to diversify and integrate into the global market, organizations across the region face increasing pressure to design compensation and benefits systems that are both competitive and responsive to local cultural, economic, and regulatory conditions. This study presents a scoping review of compensation and benefits practices across selected Asian countries, examining how cultural, economic, institutional, and regulatory factors shape the design and implementation of reward systems. Using Arksey and O’Malley (2005) scoping review framework, the study synthesized findings from peer-reviewed journals, government reports, and grey literature to map existing knowledge, identify thematic patterns, and highlight gaps in the field. Results show significant variation in compensation structures driven by national labor policies, collectivist or individualist cultural orientations, economic development levels, and industry-specific demands. Common trends include the rising emphasis on strategic compensation, performance-based rewards, employee well-being, and digital HR innovations. However, disparities persist, particularly in labor protection, migrant worker welfare, and equitable benefits. The review also notes the limited cross-country comparative research in Asia, indicating the need for more empirical studies on compensation effectiveness and cultural fit. Overall, the findings underscore the importance of context-sensitive, flexible, and culturally aligned compensation frameworks to support fair labor practices and organizational competitiveness in the Asian region.
The Influence of Brand Awareness, Brand Personality, Perceived Quality, and Perceived Value on Brand Loyalty with Customer Engagement as a Mediating Variable in the Cosmetics Industry in the Digital Era (A Case Study of the Make Over Brand) Trisya Afrilya Suryadi; Mahir Pradana; Nurafni Rubiyanti
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 3 (2026): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i3.2331

Abstract

Rapid developments in digital technology and the widespread use of social media have fueled substantial growth in Indonesia’s cosmetic sector. With local and foreign brands competing intensely, companies are under constant pressure to reinforce customer allegiance. The central purpose of this research is to examine the connections between Brand Awareness, Brand Personality, Perceived Quality, and Perceived Value and Brand Loyalty, as well as to test whether Customer Engagement plays a mediating role, specifically among Make Over users. Using a quantitative methodology and a cross-sectional framework, the study collected primary data through questionnaires distributed to 384 respondents who were Make Over customers and had been exposed to social media campaigns or reviews. The sample was obtained using purposive sampling. Analysis via PLS-SEM with SmartPLS 4.1 indicates that each of the four predictor variables positively and significantly affects both Brand Loyalty and Customer Engagement. The model explains 57.0% of the variance in Brand Loyalty (R² = 0.570) and 52.2% of the variance in Customer Engagement (R² = 0.522). In addition, Customer Engagement exhibits a positive and significant impact on Brand Loyalty and effectively mediates the paths connecting all four independent variables to Brand Loyalty. These findings indicate that customer loyalty in the digital cosmetic industry is shaped not only by brand equity dimensions and product quality, but also by the company’s ability to establish meaningful interactions and encourage active customer engagement across digital platforms.
A Single Case Study on How Customer Reviews Shape Brand Trust and Ordering Decision in Fast-Food Delivery Applications Reamuel R. Bañados; Daryl Panerio; Nerden M. Canasa; Roshan Bariñan Jarina; Mary Grace Flores; Sheila Mae N. Bucao; Trixie Mae Villanueva; Daryl Acido Emilgo; Froilan Andres; Quennie Rose Cabrera
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 4 (2026): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i4.2346

Abstract

This qualitative single-case study explored how online customer reviews influence brand trust and ordering decisions among users of fast-food delivery applications. Data were collected through in-depth focus group discussions with active users of fast-food delivery applications and were analyzed thematically. Five interrelated themes emerged from the findings: (1) Convenience as an Entry Point to Digital Food Consumption, which identified convenience as the primary motivator for adopting food delivery applications; (2) Online Reviews as Cognitive Shortcuts in Restaurant Evaluation and Decision Filters, which revealed that consumers use reviews to simplify restaurant selection and reduce information overload; (3) Trust Formation and Erosion Through Review Consistency, which demonstrated that review credibility, authenticity, consistency, and business responsiveness shape consumers’ trust in restaurants and delivery platforms; (4) Risk Aversion and Defensive Decision-Making Behavior, which showed that previous negative experiences increase perceived risk and strengthen consumers’ reliance on online reviews as a protective mechanism; and (5) Interaction of Reviews with Economic Incentives and Visual Validation, which highlighted that reviews are evaluated alongside promotional offers, pricing, customer-uploaded photographs, service quality, and delivery performance before consumers finalize purchasing decisions. Collectively, the findings demonstrate that online customer reviews function not only as sources of social proof but also as mechanisms for trust development, perceived risk reduction, and informed decision-making within digital food delivery environments. The study concludes that transparent review systems, authentic customer-generated content, consistent service quality, and responsive customer engagement are essential to strengthening brand trust and encouraging repeat purchasing.
Social Media Platform Utilization and Perceived Business Growth Among Food Micro, Small, and Medium Enterprises (MSMEs) Mark Anthony N. Polinar; Norma P. Cereno
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 4 (2026): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i4.2351

Abstract

Food Micro, Small, and Medium Enterprises (MSMEs) in Cebu City, Philippines, face increasing pressure to adopt digital platforms, yet evidence on how such utilization relates to perceived growth remains limited. This study examined associations between social media platform utilization and perceived business growth among food MSMEs, focusing on four dimensions: social media marketing, online selling, online payment systems, and customer communication. The study used a descriptive-correlational, cross-sectional design and included 100 registered food MSME owners selected through simple random sampling. The researchers collected data using an adapted questionnaire validated by experts and pilot-tested for reliability (Cronbach’s α = 0.93). Descriptive statistics and Spearman’s rank-order correlation were used to analyze the data. Results indicated that respondents reported high levels of utilization across all four dimensions (social media marketing (M = 4.98, SD = 0.921), online selling (M = 4.75, SD = 0.976), online payment systems (M = 5.10, SD = 0.982), and customer communication (M = 4.86, SD = 0.897)) as well as high perceived business growth (M = 4.97, SD = 0.798). Correlation analysis revealed statistically significant positive associations between each dimension and perceived business growth, with customer communication showing the strongest relationship (ρ = .729, p < .001). While these findings highlight important linkages between digital engagement and MSME owners’ perceptions of growth, the study’s cross-sectional, observational design precludes causal inference. Future research should consider longitudinal designs and control for potential confounding variables such as firm size, age, and resources to clarify the direction and mechanisms of these relationships.
Multisectoral Determinants of Orphan Welfare: A Structured Narrative Review Emil Arca
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 4 (2026): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i4.2353

Abstract

Research on orphan welfare remains fragmented across public policy, social work, public health, education, and psychology, limiting multidisciplinary synthesis of the determinants of child well-being. This study synthesized evidence on orphan welfare and social protection to examine the relationships among governance, care systems, education, health, and community support. A structured narrative review (SNR) was conducted using literature retrieved from Scopus, PubMed/MEDLINE, Google Scholar, and the Philippine E-Journal. Studies published between January 2016 and June 2026 were screened using predefined eligibility criteria, appraised with the Mixed Methods Appraisal Tool (MMAT) and the Critical Appraisal Skills Program (CASP), and synthesized through thematic framework synthesis. The search retrieved 320 records; duplicates were removed manually, after which twenty-three studies met the final inclusion criteria. The synthesis identified six themes: Macro-policy and finance, structural care systems, state welfare systems, educational barriers, health and nutrition, and community initiatives. The findings indicate that governance capacity, care quality, policy implementation, educational access, health conditions, and community participation function as interdependent determinants of orphan welfare. Fragmentation across these domains constrains policy implementation and service coordination. The review proposes a Multisectoral Determinants of Orphan Welfare Framework that synthesizes governance, care systems, education, health, and community participation into a unified analytical model for multidisciplinary research and evidence-based orphan welfare policymaking, aligned with the Sustainable Development Goals (SDGs).

Page 34 of 34 | Total Record : 337

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