Golden Ratio of Marketing and Applied Psychology of Business
Golden Ratio of Marketing and Applied Psychology of Business (GRMAPB) with e-ISSN 2776-6349 publishes original research and review articles dealing with the application of psychological theories and techniques to marketing. As an interdisciplinary journal, Golden Ratio of Marketing and Applied Psychology of Business serves practitioners and academicians in the fields of the applied psychology of business, marketing, consumer behavior and is an appropriate outlet for articles designed to be of interest, concern, and applied value to its audience of scholars and professionals. In the expertise field of Marketing, Consumer Behavior and Ethics in Marketing. Golden Ratio of Marketing and Applied Psychology of Business publishes original research articles, reviews, and notes dealing with the application of psychological theories and techniques to marketing. As an interdisciplinary journal, Golden Ratio of Marketing and Applied Psychology of Business encourages courageous and bold new ideas, focusing on contribution, theoretical, managerial, and social life implications. Golden Ratio of Marketing and Applied Psychology of Business fosters the exploration of online and offline marketing phenomena spanning the entire spectrum of products (goods & services), price, promotion (advertising, publicity, public relations, and selling), place (channels and distribution), and politics (public opinion, law, and ethics), all revolving around the individual and collective psyche of consumers. The Golden Ratio of Marketing and Applied Psychology of Business (GRMAPB) to be the journal for publishing articles reporting the results of research on business. The GRMAPB invites manuscripts in the areas: Marketing Management, Strategic Management, Operation Management, E-business, Knowledge Management in Marketing Fields, Management Information System for Marketing Fields, International Business, Business Economics, Business Ethics and Sustainable, Islamic Marketing, Consumer Behavior, Marketing Research, Entrepreneurship. Golden Ratio of Marketing and Applied Psychology of Business requires a research design with a high standard of methodological transparency. Manuscripts may be conceptual or empirical in nature and feature quantitative and/or qualitative analysis with well-illustrated tables, figures, and supportive material to enhance readers’ readability. Golden Ratio of Marketing and Applied Psychology of Business expects manuscripts to present research with no fatal methodological flaws, and with generalizable findings that go beyond a single cross-sectional study measuring self-reported behavioral intentions. Golden Ratio of Marketing and Applied Psychology of Business explores the application of marketing principles and practices within academic, commercial, industrial, public sector, and non-governmental organizational settings. Marketing covers many important aspects of strategy, planning, communications, direct response marketing, and media development, as well as retailing, technological innovations, and social responsibility. The Golden Ratio of Marketing and Applied Psychology of Business features: Basic and applied research that reflects current business marketing theory, methodology, and practice. Articles from leading researchers covering topics of mutual interest for the applied psychology of business and academic communities. A summary for business marketing practitioners and a structured abstract accompanying each article.
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The Effect of Product Innovation, Price, and Product Quality on Consumer Satisfaction with OMG Products
Nasution, Pebriyana;
Maharani, Nabila Putri
Golden Ratio of Marketing and Applied Psychology of Business Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya
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DOI: 10.52970/grmapb.v5i2.1150
The cosmetics industry in Indonesia is experiencing rapid growth as public awareness of beauty and personal care increases. One of the emerging brands in this market is Oh My Glam (OMG), which offers high-quality products at affordable prices while continuously innovating to follow global beauty trends. In a highly competitive market, product innovation, pricing strategies, and product quality are key to determining consumer satisfaction. This study investigates the impact of product innovation, pricing, and product quality on consumer satisfaction with OMG products. A quantitative approach was utilized through a survey method, with data collected via an online questionnaire using a Likert scale. The results show that product innovation, pricing, and quality positively affect consumer satisfaction. Product innovation enhances appeal and perceived value, competitive pricing boosts satisfaction, and product quality is essential in strengthening customer loyalty. The limitation of this study lies in the sample scope, which only includes OMG consumers in Bandar Lampung. Therefore, the findings cannot be widely generalized to other cosmetic brands.
The Influence of Location, Service Quality, and Price Perception on Customer Satisfaction: The Mediating Role of Brand Image
Sibarani, Elfrida Dwiputri Roniuli;
Silitonga, Parlagutan
Golden Ratio of Marketing and Applied Psychology of Business Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya
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DOI: 10.52970/grmapb.v5i2.1184
This research analyzes the influence of location, service quality, and price perception on customer satisfaction, with brand image as a mediating variable, in the context of Aston Hotel. The data in this study were collected using a questionnaire distribution with a purposive sampling technique, resulting in 300 respondents consisting of guests who used the service more than twice at the Aston Hotel. The hypotheses were tested using Structural Equation Modeling (SEM), applying a variance-based approach known as Partial Least Squares (PLS) through SmartPLS3 software. The results showed that price perception impacts brand image (t = 6,547; p = 0,000) and customer satisfaction (t = 4,432; p = 0,000). Additionally, brand image significantly influences customer satisfaction (t = 3,470; p = 0,001). In this study, location does not directly affect customer satisfaction (t = 0,677; p = 0,499). However, through brand image, location positively affects customer satisfaction (t = 2,804; p = 0.005). Conversely, service quality significantly affects customer satisfaction (t = 5,493; p = 0.000) but does not directly affect brand image (t = 1,798; p = 0.073). These results suggest important managerial implications, particularly the need for hotels to align pricing strategies with the perceived value of services and to enhance brand image through exceptional customer experiences. The finding emphasizes the crucial contribution of brand image in mediating the relationship that leads to greater customer satisfaction.
Exploring Marketing Communication Strategies and Islamic Ethics in TikTok Live Streaming for Social Commerce
Abbrar, M Chairil;
Sumarlan, Iman
Golden Ratio of Marketing and Applied Psychology of Business Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya
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DOI: 10.52970/grmapb.v5i2.1201
This study explores marketing communication strategies and the application of Islamic ethics in TikTok live streaming within social commerce. As live streaming becomes a prominent promotional tool, understanding its ethical implications is essential, especially for Muslim entrepreneurs. This qualitative research employed semi-structured interviews with selected TikTok influencers and micro-entrepreneurs actively engaged in live selling. The findings reveal that effective marketing strategies on TikTok include real-time audience engagement, influencer credibility, scarcity-based promotions, and informal entertainment styles to build emotional connections. However, several practices conflict with Islamic ethical principles, particularly regarding truthfulness (ṣidq), trustworthiness (amānah), and respectful conduct (adab). Exaggerated product claims and misleading demonstrations were observed, potentially violating Islamic business ethics. The study concludes that while TikTok live streaming offers strategic advantages for social commerce, ethical compliance remains a challenge. It recommends increasing digital ethical literacy and developing Islamic marketing guidelines for practitioners. These findings contribute to a deeper understanding of how contemporary digital marketing can align with religious values in the evolving landscape of e-commerce.
Exploring CSR Strategies and Their Impact on Brand Awareness: A Case Study of Toko Kopi Sedaya
Alvian, Rivaldy Dwi;
Sumarlan, Iman
Golden Ratio of Marketing and Applied Psychology of Business Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya
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DOI: 10.52970/grmapb.v5i2.1253
In today's highly competitive business landscape, Corporate Social Responsibility (CSR) has emerged as a key strategy for building public trust and enhancing brand awareness, especially among small and medium enterprises (SMEs). To understand how social initiatives contribute to strengthening brand identity, this study explores the CSR strategies implemented by Toko Kopi Sedaya, a local coffee shop in Yogyakarta. Using a qualitative descriptive approach, the research involved in-depth interviews, observations, and analysis of social media content to examine the planning, implementation, and impact of CSR programs. The findings reveal that Toko Kopi Sedaya integrates CSR activities such as barista training for local youth, sourcing from local farmers, and community engagement programs into its brand communication strategy. These efforts significantly contribute to brand recognition, emotional consumer connection, and customer loyalty. The study highlights that when strategically aligned with brand values and communicated effectively, CSR can be a powerful tool for enhancing brand awareness and building a sustainable business identity. This research contributes to the theoretical understanding of CSR's role in strategic brand development within the context of SMEs.
Improving Market Performance in The Digital Era: The Role of Collaboration, Marketing Innovation
Sholihah, Zilfatus;
Pujianto, Wahyu;
Boyaz, Jeziano Rizkita;
Afifatus Sholikhah
Golden Ratio of Marketing and Applied Psychology of Business Vol. 5 No. 2 (2025): February - June
Publisher : Manunggal Halim Jaya
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DOI: 10.52970/grmapb.v5i2.1296
This study analyzes the influence of collaboration, marketing innovation, and organizational creativity on market performance in the digital era, with entrepreneurial innovation as a moderator variable. This research was conducted in Sidoarjo and Surabaya, using quantitative methods and SmartPLS to test research hypotheses. Data collection was carried out by distributing questionnaires designed by researchers. The results of this study show that collaboration marketing innovation does not influence market performance where collaboration has a gap in market performance. In contrast, organizational creativity has a significant influence on market performance, where organizational creativity is considered to be able to develop a company's innovation.