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Indonesian Journal of Public Policy Review

ijppr
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Published by Universitas Muhammadiyah Sidoarjo

ISSN : - EISSN : 25989901 DOI : https://doi.org/10.21070/ijppr.v17i0

Core Subject : Social,

Social Sciences

Indonesian Journal of Public Policy Review (IJPPR) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics concerning public policy on all aspects. IJPPR is available in online version. Language used in this journal is Indonesia or English.

Arjuna Subject : Ilmu Sosial - Administrasi Publik

Articles 476 Documents

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The Role of Pokdarwis in Product Development of Lusi Island Tourism Objects Novitasari, Yurike; Rodiyah, Isnaini
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

This study aims to analyze and describe the role of Pokdarwis in the development of Lusi Island tourism objects and to analyze and describe the constraints on the role of Pokdarwis in developing Lusi Island tourism objects in Kedungpandan, Jabon District, Sidoarjo Regency. This study uses the theory of the role of Pokdarwis according to Rahim. The research method uses a qualitative descriptive approach using data collection techniques in the form of observation, interviews, and documentation. Data analysis techniques from Miles & Huberman in Sugiyono (2015:246-253). Which consist of data collection, data presentation, data reduction, and drawing conclusions. The results of this study indicate that the role of Pokdarwis in the development of Lusi Island tourism is seen from the theory of the role of Pokdarwis, namely product development, Pokdarwis only maintains existing facilities because of the limited authority in procuring facilities at the Ministry of Maritime Affairs and Fisheries. Lusi Island tourism promotion is carried out through social media and in collaboration with travel agents, the Association of Sidoarjo Travel Companies, and related agencies. Limited funds and lack of coordination made Pokdarwis unable to maximize the development of Lusi Island Tourism.

Effectiveness of the Cepet Mule Program in Administrative Services Nazalia, Desy; Riyadh UB, Ahmad
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

The Cepet Mule program is one of the public service innovations in the Tulangan District, Sidoarjo Regency based on an online system that aims to facilitate the community in the process of managing population administration documents to be more effective and efficient. As long as the Cepet Mule program is running, there are still some obstacles in its implementation. This study aims to analyze and describe the effectiveness of the Cepet Mule program in administrative services at the Tulangan District office, Sidoarjo Regency and to find out the supporting factors and inhibiting factors for the effectiveness of the Cepet Mule program in administrative services at the Tulangan District office, Sidoarjo Regency. The research method used is descriptive qualitative, data collection through observation, interviews, documentation. The technique of determining the informants used purposive sampling technique. The results show that the effectiveness of the Cepet Mule program in administrative services at the Tulangan District office, Sidoarjo Regency regarding the accuracy of the program targets has been fairly targeted, but regarding the socialization of the Cepet Mule program it has not been carried out thoroughly, and the achievement of program objectives has not been carried out optimally, and monitoring of its implementation still not optimal. There are several factors that support the Cepet Mule program, namely the existence of regulations from the government, adequate resources, the system can be accessed anywhere, enthusiastic support from the community, and good coordination. While the inhibiting factors for the Cepet Mule program are the difficulty of accessing web pages, the internet network is less stable, the lack of socialization, the public is not familiar with the online service system, and the emergence of new public service system innovations from the district government.

Program of the Department of Transportation in Improving Public Transportation Services Armianti, Febba; Riyadh UB, Ahmad
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

This study aims to analyze and describe the program of the Department of Transportation in improving public transportation services in Sidoarjo Regency. This research is based on the fact that angkot services in Sidoarjo Regency have not been maximized. Problems with public transportation are still found in Sidoarjo Regency, this can be seen from the fact that there are still many people who choose to use online transportation instead of using public transportation, there are still many people who complain about the badness and comfort of angkot. The research method used in this research is using descriptive qualitative, data collection is done through interviews, observation, and documentation, as well as data analysis techniques used in this study refers to the theory of Miles and Huberman. The results showed that the program carried out by the Transportation Service of Sidoarjo Regency to improve public transportation services in Sidoarjo Regency regarding the achievement of goals could be said to have not been fully successful, as evidenced by the large number of angkot drivers who did not comply with the regulations, but related after the provision of exemplary servant training by members of the Police. However, there are several angkot drivers who have complied with the regulations. The exemplary service training was provided with facilities in the form of uniforms, id cards, trash bins and medicine towns. The strategy to overcome this angkot service is also to carry out active socialization of the health program to angkot drivers and passengers to prevent the corona virus.

Determining Factors in the Rusunawa Policy as a Liveable House for Low-Income Communities Fudiana Dwi Safitri, Afif; Fitria Agustina, Isna
Indonesian Journal of Public Policy Review Vol 19 (2022): July
Publisher : Universitas Muhammadiyah Sidoarjo

Rental flats policy is a government policy in providing decent housing for low income people in the form of simple rental flats. However, problems in the Rental flats policy are still found, such as the limited budget resources and limited human resources. This study aims to analyze and describe factor in the Rental flats policy as a liveable house for low income people. The research method used is descriptive qualitative. Collecting data through observation, interviews, documentation and literature study. The results of the study show that resources as a determining factor in the Rental flats policy as habitable housing for low income people based on human resources and budgetary resources continue to be pursued by the Department of Housing and Settlements Cipta Karya and Spatial Planning of Sidoarjo Regency in providing services to residents of Ngelom Rental flats with the availability of human resources and budgetary resources.

The Influence of Service Quality on Customer Satisfaction of Regional Drinking Water Company (PDAM) “Delta Tirta” Iva Mareta Dewi; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

Good public services are services that can meet Servqual indicators, that’s tangible, reliability, responsiveness, assurance, and empathy. However, there are still many services that are not good. The problems that occur in PDAM "Delta Tirta" Sidoarjo Regency are still complaining about the quality of the water being cloudy, sandy, water turning off at certain hours and increasing the increasingly expensive tariffs that are not in accordance with the service, thus causing dissatisfaction by customers. This study aims to examine the effect of service quality on customer satisfaction at PDAM "Delta Tirta" Sidoarjo Regency either simultaneously or partially. This research method uses correlational quantitative. The focus of the research is the quality of service and customer satisfaction and the customers of PDAM "Delta Tirta" Sidoarjo Regency as research subjects. The sample is 400 respondents. Data derived from questionnaires were then analyzed using multiple linear regression analysis and classical assumption test. The results show that 1) the quality of service has a positive influence on customer satisfaction of PDAM "Delta Tirta" Sidoarjo Regency, 2) service quality has a significant influence on customer satisfaction of PDAM "Delta Tirta" Sidoarjo Regency, and 3) service quality has a positive and significant impact on customer satisfaction of PDAM "Delta Tirta" Sidoarjo Regency.

Analysis The Role OF BUMDES In Management On Sambibulu Agrotourism Almalia Oktadianti; Hendra Sukmana
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

This writing aims to analyze and constrain the role of BUMDes in the Management of Sambibulu Agrotourism, Taman District, Sidoarjo Regency. The problem with the BUMDes of Sambibulu Agrotourism village tourism is that human resources have not been fully met in the management of the Sambibulu Agrotourism BUMDes. This writing method uses descriptive qualitative, data collection techniques are carried out by in-depth interviews, observations and reviewing the relevant literature. The technique of determining the informants in this study used purposive sampling. The informants in this writing are the Chairperson of the Sambibulu BUMDes Management, the Sambibulu BUMDes Treasurer, the Youth Organization Members, and the Sambibulu BUMDes Management Members. The analysis technique in this paper is a type of qualitative analysis referring to the theory of Miles and Huberman. The results of the study show that with the role of BUMDes in the management of village tourism, it is hoped that the community can participate in managing the location of Agrotourism. The obstacle in the process of the role of BUMDes is the lack of public awareness to think critically in processing BUMDes, so the mindset of the community needs intense handling from the environment that supports the existence of this Tourism BUMDes. Related to the mindset of the community that is lacking in organization, the local government and related agencies must provide regular counseling to the village community.

The Role of Perum Perhutani Independent Business Unit Facilitator in Tourism Development of Putuk Truno Prigen Waterfall Alisyafir Rohmah; Ilmi Usrotin Choiriyah
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

Tourism is a variety of tourism activities that are supported by various facilities and services provided by the community, entrepreneurs, government and local governments. One of the tourism objects in Pasuruan Regency managed by Perhutani is Putuk Truno Waterfall. Putuk Truno Waterfall is one of the Perhutani areas under the Ecotourism Independent Business Unit division. This study aims to understand the role of the facilitator of the Perum Perhutani Independent Business Unit in the Tourism Development of Putuk Truno Prigen Pasuruan. This research method uses descriptive qualitative method. Qualitative data analysis techniques were obtained through interviews, observation and documentation. The results of the research on the role of the Perum Perhutani Independent Business Unit Facilitator in the Tourism Development of Putuk Truno Prigen Pasuruan Waterfall is to carry out the role as a facilitator by providing physical and non-physical facilities. Keywords – , , .

Service Quality for Banjarbendo Village Government Hary Putra Wibowo; Lailul Mursyidah
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

The Village Government is one part of the state administrators who have the task of providing good quality public services to the community based on five indicators of public services, namely tangible, reliability, responsiveness, assurance and empathy. The analysis technique in this study uses the service quality (Servqual) technique or a technique that produces a gap score derived from the results of service performance to the community with the expectation of service quality expected by the community. The results of this study indicate that the quality of administrative services for the Banjarbendo Village Government, Sidoarjo District, Sidoarjo Regency can be categorized as poor administrative service quality because it produces an overall average gap score (-0.3400) and a gap score on the five dimensions 1) Physical Evidence/ Tangible (-0,13809) with bad category, 2) Reliability (-0.3728) with bad category, 3) Responsiveness (-0.3356) with bad category, 4) Assurance (-0.3587) with bad category, and 5) Caring/Empathy (-0.2548) with bad category.

The Realization of a Child Friendly City through the Fulfillment of Children's Rights and Protection Virda Arlien Febrianthi; Isna Fitria Agustina
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

Child-friendly Regency/City Policy (KLA) is a Regency/City that has a children's rights-based development system through the integration of government, community and business commitments and resources that are planned in a comprehensive and sustainable manner in policies, programs and activities to ensure the fulfillment of children's rights. Many children's problems are still found in Sidoarjo Regency, this indicates that children's rights are still not fully fulfilled. This study aims to analyze and describe the realization of a Child Friendly City through the fulfillment of children's rights and protection in Sidoarjo Regency. The research method used is descriptive qualitative. Collecting data through observation, interviews, documentation and literature study. The results showed that the realization of a Child Friendly City in Sidoarjo Regency through the fulfillment of children's rights and protection can be seen from several programs or activities such as coordination meetings, the establishment of child-friendly sub-districts/villages, child-friendly schools, child-friendly health centers, ASI corner rooms, friendly boarding schools. children, Child Friendly Playroom (RBRA), Safe Routes to and from School (RASS), Sidoarjo children's voice formulation, PATBM, Berlian Campaign, Women and Children Protection Car (Molin), and Children's Information Car (Monik).

Resources in the Implementation of e-Tilang Program at the Sidoarjo District Attorney Esa Citra Anindya; Ahmad Riyadh U.B
Indonesian Journal of Public Policy Review Vol 17 (2022): January
Publisher : Universitas Muhammadiyah Sidoarjo

The purpose of this study was to describe and analyze the implementation of the e-Tilang program at the Sidoarjo District Attorney's Office. The method used in this study is a qualitative descriptive method with data collection techniques in the form of interviews, observations, dan documenattion. The technique of deternnining infornnants used sampling purposive, and data analysis was carried out with data reduction, collection techniques,conclusion and data presentation. The results of this study indicate that there are several types of supporting and inhibiting factors, there are several dimensions related to this research, namely (1) Communication, communication between agencies is interconnected well starting from the Police, the District Attorney and from the BRI (2) Resources , in terms of resources that are quite adequate although there are still some shortcomings, among others, human resources that are still not very familiar with e-Tilang due to the lack of training period and also servers that do not meet the standards, (3) Economic, Social and Political Environment , in terms of the political environment, increasing the productivity of its performance to be more effective and efficient as well as service-oriented and reducing acts of Corruption, Collusion and Nepotism (KKN) on the part of the Police and the Prosecutor's Office. Meanwhile, other inhibiting factors needed are increased socialization to the community which should be carried out in order to facilitate the ticketing process in the future.

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Contact Name
Ilmi Usrotin Choiriyah

Contact Email
jurnal@umsida.ac.id

Phone
+6285646424525

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jurnal@umsida.ac.id

Editorial Address
Jl. Mojopahit No. 666B, Sidoarjo, Jawa Timur

Location
Kab. sidoarjo,

Jawa timur

INDONESIA

Abstract

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Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Ilmi Usrotin Choiriyah

Contact Email jurnal@umsida.ac.id

Phone +6285646424525

Journal Mail Official jurnal@umsida.ac.id

Editorial Address Jl. Mojopahit No. 666B, Sidoarjo, Jawa Timur

Location Kab. sidoarjo, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Ilmi Usrotin Choiriyah

Contact Email
jurnal@umsida.ac.id

Phone
+6285646424525

Journal Mail Official
jurnal@umsida.ac.id

Editorial Address
Jl. Mojopahit No. 666B, Sidoarjo, Jawa Timur

Location
Kab. sidoarjo,

Jawa timur

INDONESIA