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SENGKUNI Journal (Social Science and Humanities Studies)
Published by Perkumpulan Dosen Muda Bengkulu
ISSN : 27235238     EISSN : 27235246     DOI : https://doi.org/10.37638/sengkuni.1.2
Core Subject : Humanities, Education, Social,
Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
SENGKUNI JOURNAL publishes scientific papers on the research and scientific studies in the scope of humanities and social studies, such as anthropology, studies, business, communication studies, corporate governance, criminology, the study of cross-cultural, demographic, economic studies of development, the study of education and ethics, social geography, the study of information technology management, industrial relations, international relations, legal studies, media studies, political science, the study of population dynamics, the study of psychology, the study of public administration, social welfare, religious studies and linguistics.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 8 Documents
 1 
Search results for , issue "Vol 2, No 1 (2021)" : 8 Documents clear
Communication Patterns During Application New Normal Covid-19 Protocol (Qualitative Descriptive Study In Seluma Regency) Yogi Arman Sugiarto; Sapta Sari; Vethy Octaviani
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1753.801 KB) | DOI: 10.37638/sengkuni.2.1.17-26

Abstract

The purpose of this study was to determine the pattern of communication in the mass of the application of the Covid-19 New Normal protocol in the V hamlet of Sidoluhur village, Seluma district. This research method is fleld research with a qualitative approach. The data was collected by means of observation, interview and documentation techniques. The theory used in this study is the Effendy Communication Pattern, which states that there are three patterns of communication, namely one-way, two-way, and multi-direction. The resource persons of this research were the Sidoluhur Village Government and the Dusun V. Community. The results showed that the Communication Pattern between the Sidoluhur Village Government and the Dusun V Community was a One-way Communication Pattern because in carrying out prevention socialization there was no direct interaction and mass gathering. This can be seen from the socialization activities carried out but it has not received a good response from the people of Dusun V Sidoluhur Village. The factors that cause a lack of public awareness about the importance of good communication patterns during the Covid-19 New Normal are internal factors in the community itself.
Competency Analysis Customer Service Communication In Keeping Customer Loyalty Arif Gunawan; Yanto Yanto; Fera Indasari
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2083.133 KB) | DOI: 10.37638/sengkuni.2.1.70-80

Abstract

In the development of information and communication PT Telkom always improves service to customers, therefore Customer Service always gives the best to maintain customer loyalty therefore this research, discussing the competence of customer service communication in maintaining customer loyalty in PT products. Telkom Indonesia branch of Bengkulu City.  The purpose of this research is to know and analyze the competence of Customer Service communication in maintaining customer loyalty in achieving the results. The method used in this study is descriptive skin to give a clear picture of the research problem. aspects guided by murphy and hildebrandt theory (1991) namely in communication there are seven aspects including Completeness, concisenes, Concretness, consideration, clarity, Courtesy, and corretness in this study the author only took four aspects including Completeness, Concisiness, Concretness, and Courtesy. The reason is because in the four aspects it can already represent the whole. The results of research in the field showed that completeness or completeness of information provided by customer service has been implemented well, customer service leaders have also conducted monitoring of customer service in providing complete information in the concisiness admin customer service has been well directed to provide clear information to customers on aspects of customer service admin concretness has also carried out the delivery of information in accordance with procedures so that customers can receive information provided by customer service. Courtesy has been implemented well as conveyed by the head of customer service that serving customers must be friendly, polite and polite and manners so that customers feel comfortable when doing activities related to PT Telkom products.
Use Of Online Communication Media “Google Classroom” In Lecture Activities During The Covid-19 Pandemic Meri Suarti; Sri Narti; Asnawati Asnawati
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3140.644 KB) | DOI: 10.37638/sengkuni.2.1.27-44

Abstract

During the Covid-19 pandemic, lectures at Unived Bengkulu were conducted online. One of the media used to facilitate online communication during lectures is google classroom. Lecturing through google classroom is a new innovation for lecturers and students who previously lectured face to face and then conducted online. To find out the use of online communication media, google classroom in lectures at Unived Bengkulu during the Covid-19 pandemic, the author uses the characteristics of innovation from Everett M. Rogers which has five characteristics that can affect the level of use of an innovation, namely relative advantage, compatibility, complexity, trialability, and observability. This research uses descriptive qualitative methods with data collection techniques of observation, interviews, and documentation. The technique of determining informants using purposive sampling, the informants consisted of three lecturers and nine students. The results of the study state that based on the characteristics of its relative advantage, google classroom is a flexible, simple and efficient medium. Based on the characteristics of compatibility, Google Classroom is considered suitable for use during this pandemic, because Google Classroom can be accessed anywhere and anytime that is connected to the internet. Complexity is felt in difficult networks, especially in rural areas. Based on observations during the trial in the early semester, this media can be reused in the following semester. The use of online communication media google classroom in lectures during the Covid-19 pandemic at Dehasen Bengkulu University ran smoothly and was suitable to be applied during the Covid-19 period, even though constraints with network, but this could be overcome because it had a deadline given by the lecturer.
COMMUNICATION ETHICS IN ONLINE LEARNING THROUNGH THE ZOOM APPLICATION IN SOCIAL SCIENCES FACULTY Novi Sulianti; Asnawati Asnawati; Yanto Yanto
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1480.147 KB) | DOI: 10.37638/sengkuni.2.1.81-88

Abstract

This study aims to determine the ethics of student communication to lecturers and student ethics to fellow students in online learning through the zoom application for students of the Faculty of Social Sciences. This research method is fleld research with a qualitative approach. The data was collected by means of observation, interview and documentation techniques. The theory used in this study is Burhannudin Salam's Communicating Ethics, descriptive and normative. Descriptive Ethics is about values and patterns of human behavior as a fact, while Normative Ethics talks about norms or rules that guide human behavior. The sources of this research were students and students of the Faculty of Social Sciences, Dehasen University Bengkulu. The results show that there are still some people who do not follow the rules and ethics of student communication to lecturers during lectures through the zoom application, while the ethics of students towards fellow students when taking lectures through the zoom application is quite good even though there are still some students who still do not use ethics properly to fellow students during lectures through the zoom application in progress.
Analysis of the Meaning of Punk in the Film Bomb x City (Semiotic Descriftive Study of the film Bomb x City) Jordan Ronal; Sapta Sari; Anis Endang Sri Murwani
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1323.317 KB) | DOI: 10.37638/sengkuni.2.1.45-51

Abstract

This study aims to see what punk means in the movie Bomb X City. This study uses a qualitative method generate descriptive data. The grand theory in this study uses the semiotics of Roland Barthes which consists of denotation, connotation and myth. The results of this study proves that the meaning of punk in the movie Bomb X City is punk not a group of young people who are always in the environment. Their styles are tattoos, piercings, all black clothes and colored hair only as a form of expression of the young people themselves and according to the author it is owned in everyone including The Preps.
Lesbian Representation In Bengkulu City (Studies In Paired Ra And Ad) Nadia Amanda Amanda; Anis Endang; Bayu Risdiyanto
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1839.625 KB) | DOI: 10.37638/sengkuni.2.1.53-61

Abstract

He created man in pairs, namely male and female to build a harmonious family. Humans, both male and female, carry out their duties according to the nature given by the creator. In terms of human social life, it is inseparable from the problems of life. One of the problems that usually exist in society is the problem of homosexuality. Society and lesbians separate their existence because society considers the irregularity of sexual desires and the lifestyle of lesbians. A person becomes a lesbian because of the wrong association by lesbians so that this deviation occurs. The purpose of this study was to determine the representation of lesbians in Bengkulu City. This representation is seen from the reality, representation, and ideology related to the background, behavior and views of the lesbians. This study uses a qualitative research method with a case study approach. The results of this study (1) relate to the reality of informants becoming lesbians due to environmental factors, lack of family supervision so that they fall into lesbians. (2) related to the representation that lesbians admit that there are no special symbols that they use. (3) and finally related to the ideology, the informants realized that lesbian is a social deviation, wrong association.
Community Health Service Implementation Through Bpjs Health Program Hasrilah Hasrillah; Yaqub Cikusin; Hayat Hayat
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3164.368 KB) | DOI: 10.37638/sengkuni.2.1.1-16

Abstract

This research is the result of research that describes the implementation of BPJS Kesehatan in Kedungkandang Health Center, Malang City. The purpose of this research is to know the factors that hinder and support the implementation of the BPJS health program at the Kedungkandang Health Center, and to find out how the BPJS Kesehatan program is implemented at the Kedungkandang Health Center.This study uses several theories, namely Public Policy, Health Service Policy, Implementation. Researchers found 4 factors affecting the implementation process of the BPJS Health program at the Kedungkandang Health Center, namely first, the communication or socialization factor, while the second, the resource factor, from human resources to other resources such as facilities, information, then third, dispotition factors. or the attitude of the bureaucratic apparatus, and fourth, the bureaucratic structure factor. The research method used is qualitative. The research was conducted in the city of Malang, the place is in the Kedungkandang Health Center, the Health Office. Data collection techniques in this study were observation, interviews, and documentation. From research conducted based on field studies in the form of observations and interviews, researchers found that the implementation process at the Kedungkandang Health Center was running quite well, although there were still some obstacles, the Kedungkandang Health Center and the Health Office continued to fix the deficiencies in the process. the implementation of the BPJS program can run well. Based on the research can conclusion The BPJS program is a form of bureaucratic reform in the health sector, because with the BPJS program the community can get treatment more easily and it is not difficult to file documents like the previous health system. With the existence of the BPJS program, it is hoped that it can improve the quality and quality of health service providers to the community in Malang City.
The Self-Concept Of Young Married With Cage Friends Okta Asmita; Sapta Sari; Sri Narti
SENGKUNI Journal (Social Science and Humanities Studies) Vol 2, No 1 (2021)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1508.464 KB) | DOI: 10.37638/sengkuni.2.1.62-69

Abstract

The phenomenon of early marriage is a problem that often occurs and is considered normal by adolescents in Central Bengkulu district which is included in the category of the top three cases of early marriage in Bengkulu province in 2019. The purpose of this study was to determine the self-concept of teenagers marrying young with peers in Kertapati village. Homecoming. This study uses descriptive qualitative research methods with data collection techniques through observation, interviews and documentation. The theory used is William Brooks (2017: 108), namely the factors that influence a person's self-concept. The results of the study show that the self-concept of adolescents who marry young with their peers is formed through their first view of themselves which assumes that they are ready to marry even though they are still young, this is evidenced by changes in attitudes that adjust their roles and status as married. Second, reactions and responses from other people can shape the self-concept of young married couples developing through the interaction of married couples with the community. The self-concept is formed from the learning process by understanding the reactions and responses of neighbors, village heads and BMA leaders so that married couples participate in socializing and participating in society. Third, the self-concept of young married couples formed from their roles as husband and wife in the household has an influence in the formation of a positive self-concept, this is also influenced by the role of parents, peers and the environment. So at first the self-concept of teenagers marrying young with peers is a negative self-concept, but it develops after marriage into a positive self-concept because they are able to solve their own problems and have participated in their environment.

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