cover
Contact Name
Padjrianor
Contact Email
pmm@ulm.ac.id
Phone
+6285100460720
Journal Mail Official
pmm@ulm.ac.id
Editorial Address
Jl. Brigjen H. Hasan Basry Kotak Pos 219 Telp. 0511-3304177 Fax. 0511-3305195 Banjarmasin, Kalsel
Location
Kota banjarmasin,
Kalimantan selatan
INDONESIA
JWM (JURNAL WAWASAN MANAJEMEN)
ISSN : 23375191     EISSN : 25276034     DOI : 10.20527/jwm
Core Subject : Economy, Science,
Jurnal Wawasan Manajemen, an electronic journal, provides a forum for publishing the original research articles, review articles from contributors, and the novel technology news related to management. This journal encompasses original research articles, review articles, and short communications, including: Financial Management, Marketing Management, Human Resource Management, Organizational Behavior, Corporate Governance, Strategic Management, Operations Management, Change Management, Management Information Systems, Public Policy, Management Accounting, Management Education, Management of Sharia, Entrepreneurship
Articles 7 Documents
Search results for , issue "Vol. 4 No. 2 (2016)" : 7 Documents clear
PENGARUH KARAKTERISTIK BUDAYA ORGANISASI, LOCUS OF CONTROL DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN STUDI PADA PERUSAHAAN DAERAH PENGELOLA AIR LIMBAH (PD PAL) KOTA BANJARMASIN Dessy Rosiana; Ahmad Alim Bachri; Maya Sari Dewi
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (748.305 KB) | DOI: 10.20527/jwm.v4i2.125

Abstract

This research was aimed to simultaneously analyze the significantly positive effect of organizational culture characteristics, locus of control and work discipline towards employee performance at PD PAL Banjarmasin; also to partially analyze the significantly positive effect of organizational culture characteristics, locus of control, and work discipline towards employee performance at PD PAL Banjarmasin. The type of this research was explanatory research. All population became the samples in this research. The information collection of 53 employees who acted as the respondents in this research was done by using questionnaire arranged in 5 Likert Scale. The data analysis used multiple linear regression analysis, multiple determination coefficient, as well as F test and t test. The result of this research showed that the variable of organizational culture characteristics, locus of control and work discipline simultaneously has a significantly positive effect towards employee performance at PD PAL Banjarmasin. The organizational culture characteristics partially does not have a positive and significant effect towards employee performance. Partially the locus control has a significantly positive effect towards employee performance. Work discipline partially has a significantly positive effect towards employee performance. The implication to the management, based on the result of this research, is (1) the implementation of the organizational culture characteristics needs to be socialized among employee of PD PAL, and (2) a strong control on the locus control and discipline is needed to improve the employee performance.
ANALISIS LAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN ALAT BERAT KOBELCO CABANG BANJARMASIN Makhfida Iswari; Nuril Huda
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (726.373 KB) | DOI: 10.20527/jwm.v4i2.126

Abstract

Downturn in unit sales of heavy equipment nationwide since 2011 to 2015, also experienced by PT. Daya Kobelco CMI Branch of Banjarmasin, South Kalimantan. One of the company’s efforts to maintain unit sales are expected to improve after­ sales service that will satisfy the customers to keep buying the unit Kobelco. Based on the background of the problem this study aims to examine the effect of after­sales service to customersatisfaction. The quantitative research approach, with multiple linear regression analysis (Multiple rergression analysis). The study population is the entire customer (customer) who has made a purchase Kobelco unit at least three times in PT. DKCMI Branch of Banjarmasin, South Kalimantan, by using Slovin formula is obtained sample 175 respondents, the sampling method using accidental sampling. A number of tests performed, test the research instrument through validity and reliability test, then test the classical assumption (normality test, multicollinearity, and heteroscedasticity) . And then to test the significance of inter­variable effect of using uji F and uji t. Results penilitian concluded, Sales Service Customer Satisfaction influence on after­sales service PT. Daya Kobelco CMI Branch Banjarmasin
FAKTOR-FAKTOR YANG MEMPENGARUHI STRUKTUR MODAL (Studi kasus pada Perusahaan Manufaktur yang terdaftar di Bursa Efek Indonesia Periode 2011 – 2014) Mukhlan Khariry; Meina Wulansari Yusniar
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (666.241 KB) | DOI: 10.20527/jwm.v4i2.127

Abstract

This study aimed to analyze and test the effects of firm size, tangible assets, profitability, asset growth, sales growth and financial risks to the capital structure of the companies listed on the Indonesia Stock Exchange period 2011­2014. Methods used in this research was quantitative method using manufacturing companies listed on the Indonesia Stock Exchange (BEI) in the period of 2011­2014 as the research population. The samples of 54 companies were selected by using purposive sampling method. The study hypothesis was tested by multiple linear regression which have fulfilled classical assumption test. The results showed that firm size (X1), asset growth (X4), and financial risks (X6) had significant influence with the positive directional effect towards the capital structure. Profitability factor (X3) had significant influence with the negative directional effect towards the capital structure. Meanwhile, the factors of tangible asset (X2) and sales growth (X5) had no significant effect towards the capital structure
PENGARUH NILAI-NILAI AGAMA, KUALITAS LAYANAN, PROMOSI, DAN KEPERCAYAAN TERHADAP KEPUTUSAN MENJADI NASABAH BANK SYARIAH DI BANJARMASIN Rika Yulianti; Marijati Sangen; Ahmad Rifani
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (790.21 KB) | DOI: 10.20527/jwm.v4i2.128

Abstract

The purposes of this study are (1) to know and analyze the influence of religious values, quality of service, promotion, and trust simultaneously against the decision of becoming customer of Bank Syariah in Banjarmasin, (2) to find out and to analyze the influence of religious values against the decision of customer of Bank Syariah in Banjarmasin, (3) to identify and to analyze the effect of quality of service to customer of Bank Syaria decision in Banjarmasin, (4) determine and analyze the effect of promotions to decision of customer of Bank Syariah in Banjarmasin, (5) to determine and to analyze the effects of confidence in the decision of customer of Bank Syariah in Banjarmasin. This study used non­probability sampling and purposive sampling techniques, by taking samples of 100 respondents who became customers of Bank BPD Kalsel Syariah, Bank Syariah Mandiri, Bank BRI Syariah and Bank BNI Syariah, of which 25 persons were taken of each bank as samples. This research was descriptive. The data were collected by distributing questionnaires, while data analysis method used was multiple linear regression. The results of research proved that religious values, quality of service, promotion, and beliefs had significant effects simultaneously against the decisions of the customers of Bank Syariah in Banjarmasin, religious values significantly influenced the decisions of the customers of Bank Syariah in Banjarmasin, service quality significantly influenced the decisions of the customers of Bank Syariah in Banjarmasin, promotions significantly affected on the decisions to become the customers of Bank Syariah in Banjarmasin, and trust significantly influenced the decisions of the customers of Bank Syariah in Banjarmasin
PENGARUH PARTISIPASI KARYAWAN PADA PELATIHAN PLN CORPORATE UNIVERSITY TERHADAP KOMPETENSI DAN KINERJA KARYAWAN Rizky Caesariza Saddam Hussein; Laila Refiana Said; Rini Rahmawati
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (722.224 KB) | DOI: 10.20527/jwm.v4i2.129

Abstract

This research aims to analyze the influence of employees participation in the training of PLN Corporate University (X) as the exogenous variable toward competence (Y1) and employees performance (Y2) as the endogenous variable at PLN Corporate University Udiklat Banjarbaru. The method of this research used descriptive quantitative research by distributing questionnaires to 120 employees who have followed the training. The samples were chosen by using accidental sampling. The variable measurement technique used Likert scale with weight scale from 1 to 5. In order to find out the effects of variable X to variable Y1 and Y2, Structural Equation Modelling (SEM) was used as an analytical technique. The result of research concluded that (1) there was a positive and significant influence of the exogenous variable (X) on the endogenous variables (Y1 and Y2); (2) PLN employees participation in Corporate University training (X) influences the competences of employees (Y1) by 43,6%, which has a direct influence on the performance of employees by 33% and has the indirct effects by 15,7%; (3) the competence variable (Y1) influences the employees performance by 36,1%.
PENGARUH CUSTOMER EXPERIENCE TERHADAP CUSTOMER SATISFACTION PADA PENGGUNA SMARTPHONE ANDROID ( Studi pada Mahasiswa Politeknik Negeri Banjarmasin) Ronny Mantala; Muhammad Riza Firdaus
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (670.625 KB) | DOI: 10.20527/jwm.v4i2.130

Abstract

Android smartphones are the cellular products that currently become phenomenal and popular among students. The customers’ experiences and the influence on the users’ satisfactions are interesting topics to be investigated. This research was conducted to investigate and to analyze the influence of customers’ experience dimensions, such as: users’sensing, feeling, thinking, acting and relation by their satisfaction, both simultaneously and partially on the students of Politeknik Negeri Banjarmasin. Non­probability sampling method was used through purposive method sampling for 60 samples. The hypothesis was tested through doubled linear regression analysis. The first tested hypothesis results were found that the independent­variables of customers’ experience, such as: sensing, feeling, thinking, acting, and relation which directly influenced their satisfaction among students as the users. The second tested hypothesis results showed that only three variables of customer experience (sensing, thinking, and relation) that significantly influenced the customers’satisfaction; furthermore, the feeling and acting variables did not directly influence customers’satisfaction significantly. These results also showed that the relation variable dominantly contributed to customers’ satisfaction partially if this variable was compared with other variables (sensing, feeling, thinking and acting).
PERBANDINGAN NPL, LDR, CAR, ROA, DAN BOPO ANTARA BANK BNI DAN BANK BUMN LAIN Tri Wahyuningsih; Fifi Swandari
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 4 No. 2 (2016)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1035.849 KB) | DOI: 10.20527/jwm.v4i2.131

Abstract

This study aims to analyze the differences in financial performance of Bank BNI and other BUMN Banks by the measuring the ratio of Non Performing Loan (NPL), Loan to Deposit Ratio (LDR), Adecuacy Capital Ratio (CAR), Return on Assets (ROA) and BOPO. The study was conducted by using descriptive analysis method. The results of this study explained that the performance NPL, LDR, and Bank BNI’s CAR on average during the past eight semesters was still better than BUMN Banks on average, while the performance of ROA and BOPO remained below the average Revenues and Operating Expenses of Operational Income of Bank BUMN. The results also showed that all BUMN banks still showed good and healthy performance and in accordance with the provisions set by Bank Indonesia. This study also presented the strategy undertaken by Bank BNI to improve its financial performance, that is, the business synergy of all units unit, growth in good­quality assets, optimization of the customer engagement, strengthening the network and develop alliances, optimization of existing resources and simplification of processes, and enhancing customer experiences through improving processes and business models to digital banking

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