cover
Contact Name
Verdi Yasin
Contact Email
editor.jetcom@gmail.com
Phone
+6281210617515
Journal Mail Official
info@binainternusa.org
Editorial Address
Jalan Raya Kebagusan Utara No. 063 RT.22, RW.04, Kecamatan Ampelgading, Pemalang, 52364 Jawa Tengah, Indonesia.
Location
Kab. pemalang,
Jawa tengah
INDONESIA
Journal of Engineering, Technology and Computing (JETCom)
ISSN : 2829372X     EISSN : 28280512     DOI : -
Journal of Engineering, Technology and Computing (JETCom) Merupakan Media Publikasi Ilmiah untuk Para Akademisi dan Peneliti, yang berasal dari hasil Pemikiran dan Penelitian sesuai Cakupan dan Fokus yang ada dalam Manajemen Informasi Jurnal ini. Pengelola/Penyunting mengingatkan kepada semua calon penulis bahwa kami hanya menerima pengiriman kertas/Naskah Jurnal yang berasal dari Penelitian asli (Original) dari penulis, tidak berasal dari Plagiasi hasil penelitian dari peneliti orang lain. Journal of Engineering, Technology and Computing (JETCom) Terbit tiga (3) kali setahun pada bulan Maret, Juli dan November Semua Penulis Wajib mematuhi Aturan Standar Format Template Jurnal, dan harus sesuaikan Format Naskah Penulis dengan Format Template yang berlaku di Journal of Engineering, Technology and Computing (JETCom), maka kami mengingatkan, sebaiknya penulis download dahulu Format Template Artikel/Jurnal , selanjutnya pengelola akan Langsung Menolak (Riject) Naskah yang tidak sesuai Format Template Jurnal kami dan tidak sesuai dengan Cakupan dan Fokus (Scope & Focus) Journal of Engineering, Technology and Computing (JETCom) mencakup semua aspek Teknik Terapan, Teknik Komputer, Ilmu Terapan, Teknologi informasi, Ilmu Komputer/Informatika, Sistem Informasi, dan Komputasi.
Articles 90 Documents
Rancang Bangun Sistem Informasi Pengaduan Konsumen Area Muara Di PT.Telkom Akses Berbasis Web Yakup, Muhamad Abdul; Sharyanto, Sharyanto; Bani, Alexius Ulan
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.245

Abstract

PT Telkom Akses, a subsidiary of Telkom Indonesia, specializes in the construction of network infrastructure and provides high-quality and affordable internet connectivity. However, the company faces challenges in managing consumer complaints, which are currently handled manually, leading to potential human errors and inefficiencies. This research aims to design and develop a web-based consumer complaint management system to enhance the accuracy and efficiency of the complaint process. The system is developed using PHP for programming and MySQL for the database. To ensure that the system meets user requirements, Unified Modeling Language (UML) techniques are employed, including use case diagrams, activity diagrams, and class diagrams. Black Box Testing is used to validate the system’s functionality and performance. The implementation of this information system is expected to streamline and improve the management of consumer complaints, particularly in the Muara Karang area, making the process more integrated, accurate, and user-friendly, thereby enhancing service quality and customer satisfaction.
Rancang Bangun Sistem Informasi Penjadwalan Project Studi Kasus PT. Bodha Dharmajaya Aryadhana Berbasis Web Permana, Kevin Williams; Ramos, Samuel; Bani, Alexius Ulan
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.246

Abstract

With the rapid growth of the information technology (IT) industry, companies face various challenges in managing projects efficiently. PT. Bodha Dharmaja Aryadhana (BDA), as an IT solution provider, encounters difficulties in project scheduling, mainly due to the continued reliance on Excel spreadsheets, which have several limitations. These include restricted accessibility, insufficient support for team collaboration, lack of automation features, and the risk of data loss. To address these issues, this research develops a web-based project scheduling information system. The research uses observation, interviews, and literature studies for data collection. System modeling is conducted using UML, while the application is developed with PHP and the Laravel framework, alongside a MySQL database. System testing is carried out using the black box method to ensure its functionality operates correctly. By implementing this web-based information system, PT. BDA is expected to optimize resource utilization, minimize the risk of project delays, and enhance transparency and communication, ultimately improving client satisfaction..
Rancang Bangun Sistem Informasi Pengajuan Asuransi Di PT. Unity Corporation Berbasis Web Indra, Indra; Sudarsono, Bernadus Gunawan; Bani, Alexius Ulan
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.247

Abstract

PT Unity Corporation, operating in the fields of health insurance, life insurance, education insurance, and other types of insurance in South Jakarta, faces issues with insurance registration that still relies on paper forms. These paper forms are susceptible to damage such as tearing or wetting during transport from the applicant's home to the company's office, as well as the risk of loss by agents. This research aims to design and develop a web-based insurance application system to address these issues. The development method used is Waterfall, with MySQL for data management, and testing is conducted using the Black Box method to ensure system functionality. The outcome of this research is a user interface (UI) and application prototype that has been tested and shows favorable results. It is expected that this system will enhance the efficiency of the insurance registration process, reduce the risk of loss or damage to documents, and provide significant benefits to both the company and its customers.
Rancang Bangun Sistem Informasi Koseling PIK-R Berbasis Web Studi Kasus SMA Negeri 1 Bekasi Anjani, Citra Nur; Ramos, Samuel; Bani, Alexius Ulan
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.249

Abstract

The Youth Information and Counseling Center (PIK-R) at SMA Negeri 1 Bekasi plays an important role in providing counseling services to students, but it is currently facing several challenges. Difficulties in organizing student counseling messages, the absence of a computerized system, and slow report generation are the main issues that need to be addressed. These conditions hinder the efficiency of counseling services, which should be faster and more structured. Therefore, this research aims to design a web-based information system that can improve the management efficiency of counseling services at PIK-R. Utilizing modeling methods such as Unified Modeling Language (UML) in the form of Use Case Diagrams, Activity Diagrams, Class Diagrams, and data normalization to maintain consistency and storage efficiency, this system is designed to provide an effective solution. The system is developed using the PHP programming language with the Laravel framework and a MySQL database, following the Waterfall approach. System testing is carried out using the BlackBox method to ensure all features function as required. With this information system, it is expected that the counseling process will become more organized, student data will be more easily accessed and managed, and report generation can be done more quickly and accurately.
Rancang bangun aplikasi it helpdesk berbasis web pada PT. Sinergi Adimitra Jaya Ruseno, Ndaru; Mulyana, Nana; Kurniawan, Sigit
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 2 (2024): JETCom (July 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i2.257

Abstract

PT.Sinergi Adimitra Jaya is a company engaged in manufacturing diapers. The company's helpdesk is the first part that users contact when they have problems or questions related to IT. IT staff have problems when recording information on a form. The absence of an application to store information from forms into databases makes it difficult to trace the information data when needed. IT staff are also constrained in terms of assignments. Because the assignment is carried out when there is an incoming problem, it has not been adjusted to the problem category and IT expertise. Based on these problems, an application is needed so that users can convey their problems to IT, and can see the status of their handling. In addition, an application was also created for the process of dividing tasks when handling problems or work. For the design method, UML is used as visual modeling. The SWOT method is used to determine the problem analysis. The data collection method used in this study uses field studies in the form of interviews and observations and also literature studies from journals related to the problems discussed. With the creation of this system, it can improve the IT helpdesk service process to be more structured so that it makes it easier for users to submit problem complaints to IT and make it easier for IT in terms of assignments.
Design and Develop a Web-Based Social Assistance Recipient Information System At The Ministry Of Social Affairs Of The Republic Of Indonesia Nirmalawati , Zara; Sudarsono, Bernadus Gunawan; Sharyanto, Sharyanto
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.260

Abstract

The Ministry of Social Affairs of the Republic of Indonesia is responsible for implementing and overseeing domestic affairs within the government to assist the President in governing the country in the social sector and is accountable for the distribution of social assistance in Indonesia. The process of data collection, identification, monitoring, as well as limitations in accessibility and information is so challenging that it causes many citizens to be unaware of information regarding social assistance. The data collection methods used in this research are Observation Method, Interview Method, and Literature Study Method. This research also includes system modeling using the UML (Unified Modeling Language) method as well as PHP (Hypertext Preprocessor) as the programming language and MySQL as the Database used for the development of the "Web-Based Social Assistance Recipient Information System At The Ministry Of Social Affairs Of The Republic Of Indonesia" at the Ministry of Social Affairs of the Republic of Indonesia..
Design And Develop A Web-Based Printing Service Information System At CV MARPRINT OFFSET And SCREEN PRINTING Apriani, Gustian; Sharyanto, Sharyanto; Saputro, Joko
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The title of this research is "Design and Development of Web-Based Printing Service Information System at CV Marprint Offset and Screen Printing." The research background emphasizes the importance of adapting information technology in human resource management, especially in the manual printing service process. CV Marprint faces various problems, including slow administrative processes, limited data accessibility, and lack of transparency in employee performance evaluations. This research aims to design and implement an efficient and effective web-based information system, focusing on the ordering, production, and delivery processes of printing services. The research methods used include observation, interviews, literature review, system design, and testing. The expected results are to provide a significant contribution to CV Marprint in improving the efficiency and effectiveness of printing services, as well as to serve as a reference for other companies in the printing industry. With the implementation of the appropriate information system, it is hoped that CV Marprint can enhance its competitiveness in the digital era and achieve organizational goals more optimally.
Design and develop a web-based information system for ordering and delivering goods at PT. Total Logistics Aziz, Abdul; Bani, Alexius Ulan; Sharyanto, Sharyanto
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.262

Abstract

The purpose of this research is to design and develop a Web-based information system for ordering and delivering goods at PT. Total Logistic. This system is designed to address issues in managing consumer complaints, where data received from customers through customer service is still managed manually, making it easy to get lost before moving on to the next process. Through an analysis of the current system, it was found that a web-based information system is needed to help address this issue and improve efficiency and customer satisfaction. This design utilizes a system development approach involving the creation of User Interface (UI) Design and Application Prototype. Testing of the developed UI and Prototype shows that the system functions well and has a valid success rate. With this web-based information system, PT. Total Logistic is expected to improve the quality of customer service and minimize the risk of data loss the delivering goods of consumer process.
Design and Develop a Web-Based Criminal Information System for the Criminal Investigation Unit at Police Sub-District XYZ Hermawan, Diki; Sudarsono, Bernadus Gunawan; Sharyanto, Sharyanto
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.263

Abstract

The current advancement of information technology significantly supports the optimization of law enforcement performance. The aim of this research is to design and develop a web-based criminal information system for the Criminal Investigation Unit (Reskrim) at the XYZ Metropolitan Police Station. This system is intended to facilitate the management of criminal case data, from reporting and recording to monitoring the progress of cases in a more effective and efficient manner. The system design is carried out using the Unified Modeling Language (UML) method to model the system's requirements and interactions, including Use Case diagrams, Activity Diagrams, and class diagrams. The implementation of this web-based system enables authorized users to access real-time data and provides integrated reporting features to support the investigation process. With the existence of this system, it is expected that the performance of the XYZ Metropolitan Police Station's Criminal Investigation Unit can be more optimal in carrying out law enforcement duties.
Design and develop a web-based purchase order at PT. Password solusi sistem Cyntya, Loren; Bani, Alexius Ulan; Sharyanto, Sharyanto
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.264

Abstract

PT PASSWORD SOLUSI SISTEM is a company that provides IT Infrastructure, System Integrator & Business Application solutions, including implementing, maintaining, and providing other value-added services to customers. This thesis describes the design and development of a web-based Purchase Order Information System for PT. Password Solusi Sistem. The research aims to address the current manual and error-prone purchase order input process. Through a web-based development approach, the system is designed to improve efficiency in handling purchase orders, expedite responses to emerging issues, and ultimately enhance customer satisfaction. The research results include a well-tested UI (User Interface) design and prototype of the information system application, demonstrating a valid level of success. With the implementation of this system, it is expected that PT. Password Solusi Sistem can more effectively and efficiently address purchase order issues, bringing significant benefits to the company and customers.