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Contact Name
Sugeng Santoso
Contact Email
sugeng.santoso@mercubuana.ac.id
Phone
+6282132044774
Journal Mail Official
ti.jurnal@umm.ac.id
Editorial Address
Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang
Location
Kota malang,
Jawa timur
INDONESIA
Jurnal Teknik Industri
ISSN : 19781431     EISSN : 25274112     DOI : -
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Articles 9 Documents
Search results for , issue "Vol 20, No 1 (2019): February" : 9 Documents clear
LOCATION-ALLOCATION PROBLEMS IN THE PERSPECTIVE OF SUPPLY CHAIN: APPROACHES AND APPLICATIONS Masudin, Ilyas
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (706.712 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.1-11

Abstract

This article attempts to explore approaches and applications of the location-allocation problems in the supply chain perspective. A review has been done for articles which have relation with the approach of location-allocation problems that includes the drivers of the supply chain such as inventory, transportation, service level, and customer demand. Moreover, the application of location-allocation problems that consider supply chain drivers is also discussed. In this article, a discussion of location-allocation discussions previously investigated by researchers is done through a literature review published in several reputable journal databases. 57 journal articles successfully collected and reviewed related approaches and applications used by researchers in location-allocation problems in a supply chain perspective. Analysis of the findings of this article can be summarized that approaches of the location-allocation problem in supply chain perspective can be divided into 2 areas: the echelon of the supply chain and the drivers of the supply chain. 
OPTIMIZATION OF ELECTROPLATING THICKNESS QUALITY AT HIP JOINT IMPLANT USING THE TAGUCHI METHOD Putri, Sela Angela; Pujiyanto, Eko; Triyono, Joko
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (363.948 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.45-52

Abstract

The hip joint is one of the most often used joints by humans in their activities. The hip joint can be impaired if an accident or an illness such as osteoarthritis-affected. It makes the patients need to get implants to restore their productivity. The implant must be biocompatible, bioactive, and have high strength and resilience to prevent damage. The implants in this study were made from 304 Stainless Steel. One of the stages in making implants is the electroplating process. The electroplating method implemented is hard chrome. Some operating conditions that are considered to affect the electroplating process and are used as independent variables are the concentration of chromic acid, electrical voltage, and length of coating time. This study aims to Optimization of Electroplating Thickness Quality at Hip Joint Implant. This study uses the Taguchi method to design the experiment and to obtain the optimum electroplating thickness results. ANOVA is used to obtain the influential prediction of the significance level. Process ANOVA was helped Minitab 16. Based on the ANOVA, it is known that the most significant factor for the electroplating thickness is the concentration of chromic acid, the voltage, and the least influential factor is the electroplating time.
The measurement of Physical Workload and Mental Workload Level of Medical Personnel Restuputri, Dian Palupi; Pangesti, Anindia Karunia; Garside, Annisa Kesy
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (627.18 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.34-44

Abstract

As the primary health reference center, a hospital is required to provide excellent quality services to each patient. The impact of the extreme physical and mental workload cause negligence in activities. It affects the quality of services provided by medical personnel. This study investigated the level of mental workload and physical workload in medical staff in a hospital. This study was conducted at 15 units in the hospital. The mental workload was assessed using the NASA-TLX Questionnaire. The physical workload analysis was carried out with the Heart Rate reserve percentage of medical personnel. The results of this study show that the mental workload on nurses in the ICU is higher than the other units. Whereas the calculation of physical load using% HR reserve turns out the head of the nurse in-unit class 1 has the highest value compared to the others unit. The statistical analysis showed there was a difference in the general practitioner workload toward the Head of the Nursing.
Performance Measurement using the Integrated Performance Measurement System Approach Aziza, Nurul; Suwignyo, Patdono; Makki, Ahmad
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (395.326 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.73-84

Abstract

As a non-profit organization in education, Senior High School has the responsibility to achieve educational goals. The school is required to have accountability to the public. Performance measurement is needed to determine organizational performance. Performance measurement can also find out the company success in vision and mission. This study aims to measure performance in schools use integrated performance measurement system (IPMS). This method becomes the starting point for setting goals and identifying Key Performance Indicators (KPI). The results of IPMS produced eight objectives and  33 KPIs. Objectives performance includes human resources, curriculum, finance, administration, teaching and learning activities, evaluation processes, work programs, and graduation. The results showed 8 KPIs were red, 4 KPIs were yellow, and 11 KPIs were green. This performance measurement model can also be used in other organizations. This performance measurement model is useful for assessing organizational performance.
The Effect of Demographic Character on the Intention of Muslim Consumer Behavior to Shop at Neighbor Store Jatiningrum, Wandhansari Sekar; Astuti, Amalia Yuli
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.782 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.85-93

Abstract

The purpose of this study is to find out factors related to the behavioral intention of Muslim consumers to shop to neighborhood stores. The Islamic leaders urged the Muslim community to do the social movement to buy for neighborhoods. Its movement is as one form of spirit 212. Spirit of the actions of Muslims in Indonesia in December 2016 through prayer and prayer together to strengthen the kinship of Muslims. Behavioral intention of Muslim consumers to shop to neighborhood store in Yogyakarta is thought to be influenced by attitude, subjective norms, behavioral control, religiousness, and affective commitment to be affiliated with spirit. Consumers have the characteristics of adhering to Islamic principles. Demographic characters are also considered to influence consumer preferences for each factor. Based on the descriptive analysis, the average respondent's answer to religious factor has the highest score compared to other factors. The results of independent t-tests and ANOVA shows that there is a significant difference for the average responses of answers based on gender, which are significantly different based on education, age, occupation, and income.
Service Quality Assessment Using Servqual and Kano Models Kusuma Dewi, Shanty
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (504.102 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.94-104

Abstract

The purpose of this study is to assess the quality of services by using the integration of Servqual and the Kano model. In this study, Servqual is used to determine the quality criteria that must be improved. At this method, the quality criteria are based on the gap that occurs between differences in perceptions and expectation of customers for the services they receive. Meanwhile, the Kano method is used to categorize service attributes that satisfy customer needs. Servqual integration and the Kano model were carried out by synchronizing the Servqual gap value and the Kano model grade. Assessment of service attributes obtained from both methods produces service attributes that will be the focus of management's improvement to improve service quality. The results showed that the attribute criteria that must be prioritized were attributes that included attractive and one-dimensional categories which had the highest negative gap value. Improvements in attributes in attractive and one-dimensional categories will improve service quality and increase customer satisfaction.
The Determination of Preventive Maintenance using Simulated Annealing Algorithm Based on Weighted Fitness Function Franty, Yeny Krista; Handoko, Budhi
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (350.963 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.53-61

Abstract

This study aims to determine the machine maintenance schedule. We use the Simulated Annealing Algorithm. Fitness and reliability functions are functions that are used in the optimization process. Several weighting scenarios are done to see the unity of the function. The results of the scenario produce several alternative schedules. This algorithm is implemented on machines that have more than one sub-machine. This sub-machine is a smaller engine system part. This sub-machine also has one particular function. The results of the study show that the optimal engine maintenance period to use is six periods. There are five scheduling scenarios used in this problem. The resulting schedule can increase the value of reliability and can minimize costs.
An Effective Hybrid Sine Cosine Algorithm to Minimize Carbon Emission on Flow-shop Scheduling Sequence Dependent Setup Marsetiya Utama, Dana
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (472.577 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.62-72

Abstract

Recently, carbon emissions have become a major environmental problem. In the industrial sector, carbon emissions account for half of the world's total carbon emissions. This article discusses the issue of scheduling Flow Shop Sequence Dependent Setup (FSSDS). It aims to minimize carbon emissions. The algorithm proposed is the Hybrid Sine Cosine Algorithm (HSCA) to solve FSSDS problems to reduce carbon emissions. We offered one of some search agents in the SCA use NEH.  The algorithm is used for some test different jobs and machines. Several experiments were carried out to test the parameters and effectiveness of the algorithm. The parameters used in the trial are population and iteration. As a result, several parameters were proposed to HSCA to minimize carbon emissions. In the effectiveness test, the HSCA showed better performance compared to the simulated annealing and cross-entropy algorithm.
Implementation of CPPB-IRT, WISE, and Halal Guarantee System on Bread Production Suhardi, Bambang; Putri, Nabilla Indah; Astuti, Rahmaniyah Dwi
Jurnal Teknik Industri Vol 20, No 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (276.44 KB) | DOI: 10.22219/JTIUMM.Vol20.No1.22-33

Abstract

Bread is food that many consumed in Indonesia. It usually consumed and a substitute for rice. PT. X is an Indonesian company that produces dry bread and wet bread. The company must implement a Good Manufacturing Process (GMP) and Halal Guarantee System (HGS) to ensure the food safety that the company produced. The company is also obliged to pay attention to Occupational Safety and Health in the work environment by applying WISE. This study consists of five staged. The stages include identification of the condition of the company, CPPB inspection, WISE examination, HGS inspection, and proposed improvements in the production process. The results of the study show some elements that have not been fulfilled. These elements include 6 CPPB elements, 9 WISE elements, and 8 HGS elements. The results of the study also provided several studies. Some of the recipients were improvements in the Standart Operational Procedure (SOP) for the receipt and receipt of materials, and the SOP for the receipt and receipt of industrial non-processed materials.

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