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Proceedings of The International Conference on Business and Economics
Published by Universitas 17 Agustus 1945 Semarang
ISSN : 29639794     EISSN : 29634733     DOI : 10.56444
Core Subject : Science,
Decision Sciences, Operations Research & Management
Management research (such as Marketing Management, Financial Management, HR Management, Operations/Production Management, Business Management, etc.) and/or Entrepreneurship as knowledge development Tourism research (hospitality, hotels and restaurants, tourist destinations, tourism development, tour and travel, etc).
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 153 Documents
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From Institutional Sustainability to Human Behavioral Engagement: An Adaptive Governance Perspective in the Mining Sector – A Literature Review Majid Ansari; Inti Englishtina; Honorata Ratnawati Dwi Putranti
Proceeding of The International Conference on Business and Economics Vol 4 No 1 (2026): Vol. 4 No. 1 (2026): March : Proceeding of The International Conference on Busine
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i1.3563

Abstract

The mining sector is widely recognized as a high-risk industry characterized by complex social, environmental, and organizational challenges. In response, sustainability governance in mining has predominantly relied on institutional mechanisms such as regulations, voluntary standards, and sustainability reporting frameworks. However, growing evidence indicates that these approaches often fail to generate substantive sustainability outcomes because they insufficiently address human and organizational dimensions. This literature review aims to synthesize existing research on sustainability governance in the mining sector by shifting the analytical focus from institutional sustainability to human behavioral engagement. Using a systematic and thematic literature review approach, this study analyzes peer-reviewed articles indexed in Scopus that examine sustainability governance, human behavior, and organizational dynamics in the mining sector. The findings reveal a persistent gap between formal sustainability commitments and actual practices, frequently manifested in symbolic compliance and greenwashing. The review further demonstrates that human behavior—shaped by employee engagement, trust, perceived justice, and organizational culture—plays a decisive role in determining the effectiveness of sustainability governance. Moreover, the literature highlights the limitations of rigid, top-down governance models in managing the complexity and uncertainty inherent in mining systems, emphasizing the relevance of adaptive governance approaches that promote learning, flexibility, and stakeholder participation. This study contributes to the literature by integrating institutional, behavioral, and adaptive governance perspectives into a human-centered framework. Practically, it underscores the strategic role of human resource management in translating sustainability commitments into meaningful behavioral change and long-term sustainability outcomes in the mining sector.
Development Strategy and Digital Leadershipin Encouraging Digital Competence for Optimizing Public Services Slamet Teguh; I Kadek Wisnu Ciptadi
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3839

Abstract

This study examines the role of human resource development strategies and digital leadership in enhancing the digital competence of civil servants, which in turn drives the optimization of public services. Digital transformation is imperative in the public sector to improve efficiency, transparency, and accountability in public services. However, the success of this transformation depends heavily on the readiness of human resources and effective digital leadership. This study analyzes the influence of development strategies on civil servant digital competence, as well as the influence of digital leadership on digital competence and public services. This study uses a quantitative approach with data analysis using SmartPLS. The results indicate that human resource development strategies and digital leadership have a significant influence on improving civil servant digital competence and ultimately optimizing public services. This research makes an important contribution to understanding the relationship between these three variables in the context of Indonesian government bureaucracy and the importance of human resource development and digital leadership in the era of digital transformation.
The Influence of ASN Digital Competence and Digital Leadership on Public Service Effectiveness with Technology Utilization as a Mediating Variable Ari Ayuningsih; Yohanita Peti Yuliana
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3840

Abstract

This study aims to analyze the influence of ASN digital competence and digital leadership on public service effectiveness, both directly and indirectly through technology utilization as a mediating variable. The population of this study consists of Aparatur Sipil Negara (ASN) working in Semarang City. A purposive sampling technique was employed with criteria including ASN involved in public service delivery, having a minimum of one year of work experience, actively using digital technology, and willing to participate as respondents. The sample comprised 100 respondents. Primary data were collected through structured questionnaires. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS) version 3. The results indicate that ASN digital competence and digital leadership have a positive and significant direct effect on public service effectiveness. Technology utilization also has a positive and significant effect on public service effectiveness. Furthermore, ASN digital competence and digital leadership significantly influence technology utilization. The mediation analysis demonstrates that technology utilization positively and significantly mediates the relationship between ASN digital competence, digital leadership, and public service effectiveness.
The Impact of Person-Organization Fit and Person-Job Fit on Employee Performance Through Affective Commitment Umu Faza Kurnia; Prasojo Hendiwinisudo
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3841

Abstract

This study aims to analyze the effect of person–organization fit and person–job fit on employee performance, with affective commitment as an intervening variable. The study employs a quantitative approach using a survey method by distributing questionnaires to employees, and the data are analyzed using SEM-PLS to examine the relationships among variables. The results indicate that person–organization fit and person–job fit have a positive and significant effect on employee performance. Furthermore, affective commitment is proven to have a positive and significant effect on employee performance and is able to mediate the relationship between person–organization fit, person–job fit, and employee performance. These findings emphasize the importance of alignment between individual values, job characteristics, and emotional attachment in enhancing employee performance in public sector organizations.
The Influence Of Employee Competence And Work Discipline On Service Quality And Its Impact On Community Satisfaction In The Affordable Food Movement Program Mience.D.M Wetaku; Arief Setyawan
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3843

Abstract

This study aims to analyze the influence of employee competence and work discipline on service quality and its impact on community satisfaction in the Affordable Food Movement Program. The research method uses a quantitative approach with purposive sampling technique. The research population consists of people participating in the Affordable Food Movement Program, with a sample of 50 respondents. The analytical tool used is Structural Equation Modeling (SEM) with the assistance of Smart PLS software to test the causal relationships between variables. The research instrument uses a questionnaire that has been tested for validity and reliability. The research results show that employee competence has a positive and significant effect on service quality with a path coefficient of 0.512 (p<0.05). Work discipline has a positive and significant effect on service quality with a path coefficient of 0.467 (p<0.05). Employee competence has a positive and significant effect on community satisfaction with a path coefficient of 0.398 (p<0.05). Service quality has a positive and significant effect on community satisfaction with a path coefficient of 0.624 (p<0.05). These findings imply that improving employee competence and work discipline are crucial factors in enhancing service quality, which ultimately impacts the increase in community satisfaction in the Affordable Food Movement Program.
The Role Of Environmental Performance And Capital Structure In Enhancing Firm Value: Financial Performance As A Mediating Variable In Indonesian Manufacturing Companies Hafidz Hening Waskito; Halliya Citrasari
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3844

Abstract

This research aims to analyze the impact of environmental performance and capital structure on firm value, with financial performance as a mediating variable, in manufacturing companies listed on the Indonesia Stock Exchange (IDX). The integration of Environmental, Social, and Governance (ESG) aspects in business strategy has become a critical issue amid regulatory pressures and stakeholder expectations for sustainable business practices. Nevertheless, the debate regarding the relationship between environmental investments and economic value creation remains ongoing, particularly in the context of capital markets in emerging markets. This research adopts a quantitative approach with a causal design. The sample consists of 50 manufacturing companies with the Corporate Environmental Performance Rating Program (PROPER) rating for 2023, selected through purposive sampling. Secondary data were collected from audited financial statements, annual reports, and official regulatory websites. Variables were measured using PROPER scores for environmental performance, Debt-to-Equity Ratio (DER) for capital structure, Return on Assets (ROA) for financial performance, and Price-to-Book Value (PBV) for firm value. Data analysis was conducted using Partial Least Squares-Structural Equation Modeling (PLS-SEM) through SmartPLS 4.0 software.
The Effect of Training and Work Discipline on the Performance of Civil Servants with Work Motivation as an Intervening Variable in the Government of Sorong City Josina I.D; Septinus B.K
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3845

Abstract

Civil servants (Aparatur Sipil Negara/ASN) play a strategic role in government administration and public service delivery; therefore, improving their performance is essential to achieving effective and accountable governance. This study aims to analyze the effect of training and work discipline on ASN performance, with work motivation as an intervening variable, in the Government of Sorong City. A quantitative approach was employed using a survey method. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. The results indicate that training and work discipline have a positive and significant effect on work motivation. Furthermore, training, work discipline, and work motivation positively and significantly affect ASN performance. Work motivation is proven to mediate the relationship between training and work discipline on ASN performance. These findings suggest that improving ASN performance can be achieved through strengthening training quality, enforcing work discipline, and enhancing work motivation simultaneously.
Influence Competence Apparatus and Utilization Technology Information on management performance goods with quality Goods Administration as an Intervening Variable Sri Purwanti; Anita Jitmau
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3861

Abstract

 Administration of Regional Assets (BMD) is one of the important activities in managing regional assets. Good quality administration requires competent personnel and adequate information technology support. This study aims to analyze the influence of personnel competence and the use of information technology on the quality of BMD administration , with asset management performance as an intervening variable . The research method uses a quantitative approach through a survey of personnel directly involved in managing regional assets. The results show that personnel competence and the use of information technology have a positive effect on asset management performance and directly on the quality of BMD administration . In addition, asset management performance is proven to significantly mediate the relationship between the two independent variables and the quality of BMD administration . This finding emphasizes the importance of increasing the capacity of personnel and optimizing the use of Information Technology in creating accurate, transparent, and accountable regional asset governance . The quality indicators of goods administration in this study are the accuracy of asset recording, completeness of goods documents and data, timeliness of reporting, conformity of physical data with administrative data, compliance with administration regulations .
The Influence of Lean Healthcare and Service Excellence on Operational Efficiency and Patient Loyalty at GlucoCare Pharmacy W. Isro Abdilah; Aris Ismail; Emiliana Sri Pudjiarti
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3862

Abstract

This study aims to analyze the influence of Lean Healthcare and Service Excellence on patient loyalty with operational efficiency as a mediating variable in a specialized metabolic pharmacy network. A quantitative study with an explanatory design was conducted on patients at 11 branches of GlucoCare Pharmacy using proportionate stratified random sampling. Data were collected through structured questionnaires with a Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The results showed that Lean Healthcare and Service Excellence had a positive and significant effect on operational efficiency, with Service Excellence as the strongest predictor. Both also had a direct positive and significant effect on patient loyalty. Furthermore, operational efficiency was proven to have a significant effect on patient loyalty and served as a partial mediator (complementary mediation) in the relationship between Lean Healthcare and Service Excellence on patient loyalty. The research model demonstrated strong explanatory power for the variation in operational efficiency and patient loyalty.
The Role of Green Commitment in Mediating the Influence of Sustainable Human Resources Management and Green Technology on the Innovative Behavior of Employees of the Semarang City Cooperative and Micro Business Office Dhea Dinata; Yuanita Rani
Proceeding of The International Conference on Business and Economics Vol 4 No 2 (2026): July : Proceeding of The International Conference on Business and Economics
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/icbe-untagsmg.v4i2.3863

Abstract

Climate change and global demands on sustainability put public organizations in a strategic position to support the achievement of the Sustainable Development Goals (SDGs). The Semarang City Cooperatives and Micro Enterprises Office faces challenges in increasing the competitiveness of MSMEs while ensuring environmentally friendly practices. The main problem of this study is how sustainable HR management and green technology can encourage innovative employee behavior, as well as the extent to which green commitment plays a role as a mediating variable. The purpose of this study is to analyze the direct and indirect influence of these two factors on the innovative behavior of employees. The research uses a quantitative approach with an explanatory design. Primary data was obtained through a questionnaire to 80 employees using probability sampling techniques. The instrument was measured on a Likert scale of 1–5, and the analysis was performed using multiple linear regression and a Hayes mediation test (PROCESS Macro) with bootstrapping. The results of the study show that sustainable HR management and green technology have a significant effect on employees' green commitments. Green commitments have been proven to have a positive and strong influence on innovative behavior. However, the direct influence of sustainable HR management and green technology on innovative behaviors points in a negative direction, indicating the presence of organizational adaptation factors and initial resistance to change. The mediation test confirmed that green commitment is able to channel the positive influence of both independent variables on innovative behavior, thus becoming a key factor in the transformation of sustainable work culture.

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