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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 8 Documents
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Search results for , issue "eJrm Vol. 08 No. 11 Agustus 2019" : 8 Documents clear
PENGARUH EXPERIENTIAL MARKETING TERHADAP KEPUASAN KONSUMEN (STUDI KASUS PADA WISATA ALAM SUMBER MARON KARANGSUKO, PAGELARAN, MALANG) Karina Putri Melati; N Rachma; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT               This study aims to discuss and analyze experiential marketing towards customer satisfaction. The population consists of 500 and the sample consists of 83 consumers. Data collection in this study through a questionnaire. Data analysis in the study using SPSS version 14. Testing the application of data used in this study include multiple regression analysis, validity test, reliability test, normality test, classic assumption test, and research hypothesis test.               Indicator analysis shows that the marketing experience of taste indicators, thinking, acting, and partial relations have a partial interest in customer satisfaction while indicators feel no significant effect on customer satisfaction. Experience based marketing strategies that consist of indicators of feeling, feeling, thinking, acting and relating to influencing consumers.Keywords: sense, feel, think, act, and relate
ANALISIS PERBANDINGAN PENERIMAAN PAJAK PENGHASILAN (PPH) WAJIB PAJAK ORANG PRIBADI SEBELUM DAN SESUDAH KENAIKAN PENGHASILAN TIDAK KENA PAJAK PADA KANTOR PELAYANAN PAJAK (KPP) PRATAMA MALANG SELATAN Devita Jeniliasari; Jeni Susyanti; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT         This study analyzes the comparison of income tax payments of individual taxpayers before and after changes in income that are not taxable with research data for the year 2012-2018. This research was conducted in KPP Pratama Malang Selatan. The purpose of this study is (1) to analyze the comparison of tax revenues before and after the increase in non-taxable income (PTKP) (2) to analyze the comparison of the number of taxpayers before and after the increase in non-taxable income (PTKP). The research of this paper uses analytical techniques such as comparative analysis. The data needed in this study are the amount of tax revenue, the number of taxpayers, and the list of non-taxable income, for the past seven years. The analytical method used is Statistical Product and Service Solutions (SPSS) version 2.1. The analytical method used in this study includes descriptive statistics, normality tests, hypothesis testing. The results of this study indicate that the amount of tax revenue is different but not significant before and after the change in income is not taxable. While the number of taxpayers shows that there are differences in the number of taxpayers before and after changes in income are not taxable. The existence of a difference in the form of an increase in the number of taxpayers before and after changes in non-taxable income (PTKP) can be due to an increase in income not taxable will result in a decrease in the level of tax revenue. Keywords: Tax revenue, taxpayer, non-taxable income (PTKP).
PENGARUH PERSEPSI HARGA, KUALITAS PRODUK, CITRA MEREK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN PRODUK SUSU INDOMILK (STUDI PADA KONSUMEN SUSU INDOMILK DI KECAMATAN PURWOSARI, KABUPATEN PASURUAN) Mochamad Arif Rizky; Rois Arifin; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT The aim of this research is to find out the effect of price perceptions, product quality, brand image and promotion on purchasing decisions of Indomilk dairy products. The population in this study were consumers who had purchased Indomilk dairy products more than once at Sengon Agung's agent, Purwosari, Pasuruan Regency. This research is a type of descriptive research using a quantitative approach and also uses questionnaire research instruments. The research method used is multiple linear regression. The sample in this study was taken using Slovin formula with purposive sampling technique that is sampling technique with certain considerations where the researcher will take samples with certain criteria, were age between 17-35 years and had bought Indomilk dairy products more than once. A sample of 85 respondents in a population of 550 consumers was obtained. The results showed that price perception (X1) did not significantly influence purchasing decisions with values (Sig 0.649), product quality (X2) significantly affected purchasing decisions with values (Sig 0,000), brand image (X3) had no significant effect on decisions purchase with a value (Sig 0.499), promotion (X4) has no significant effect on purchasing decisions with a value (Sig 0.088). Keyword: Price Perceptions,Product Quality, Brand Image, Promotion and purchasing decisions
ANALISIS EFEKTIVITAS DAN KONTRIBUSI PAJAK DAERAH DAN RETRIBUSI DAERAH TERHADAP PENDAPATAN ASLI DAERAH KABUPATEN MALANG Ummu Kalsum Ismanura; Jeni Susyanti; M. Agus Salim
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACTThe aim of this study is to know the level of effectiveness and how huge the contribution restaurant, hotel, advertisement tax toward original income in Malang regency during three years ago (2016-2018). This study used descriptive qualitative data. The researcher gets the data with documentation method obtained from Regional Revenue Agency (Badan Pendapatan Daerah). The result of this study showed that (1) the effectivess of the restaurant tax 2016-2018 is very effective criteria. The effectiveness of the hotel tax 2017-2019 is very effective. And effectiveness of advertisement tax 2017-2019 is very effective. The effectiveness of retributin region is very effective. (2) The contribution of revenue restaurant tax 2016-2018 is very less. The contribution of hotel tax 2016-2018 is very less and the region contribution 2016-2018 is very less criteria.Keywords: local tax, regional retribution, local original income, effectiveness, and contribution
PENGARUH PRICE EARNING RATIO, DEVIDEN PAYOUT RATIO, DAN RETURN ON EQUITY TERHADAP RETURN SAHAM PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA Refi Cipta Fidrian; Abdul Qodir Djaelani; Afi Rahmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT“The purpose of this research are: 1) to find out the Price Earning Ratio (PER) and how it affects to the company’s stock prices of manufacture companies 2) to understand the influence of Dividend Payout Ratio (DPR) towards the company’s stock prices of manufacture companies 3) to discover the impact of Return On Equity (ROE) towards company’s stock prices of manufacture companies. The population of this research are manufacture companies that listed on the Indonesia Stock Exchange in 2015-2017. The method that is used to analyze by the multiple linear regression test with a t-test as the hypothesis tester. The result of this research has proved that the Price Earning Ratio (PER) has brought a negative influence and not significantly while the Dividend Payout Ratio (DPR) also has a negative influence and not significant. However, the Debt to Equity Ratio (DER) has a positive impact and significantly”.Keywords : Return Stock, Price Earning Ratio (PER), Dividend Payout Ratio (DPR), and Return On Equity (ROE).
ANALISIS PENGARUH KUALITAS LAYANAN, KEPUASAN DAN EXPERIENTIAL MARKETING TERHADAP ELECTRONIC WORD OF MOUTH LAZADA ONLINE SHOP Lufiana Ikasanti; N Rachma; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT This research aims to test and analyze the influence of quality of service, satisfaction, and experiential marketing against electronic word of mouth Lazada online shop. Population and samples are 80 online user shop Lazada. Collection of data through the questionnaire. The data analysis in this study is SPSS help version 14. Testing practical use of the data study used is includes validity test, reliability test, normality test, path test, T-Test, and Sobel test. The results of analysis (path analysis) that the quality of service and Experiential Marketing affect the satisfaction , Quality of service and Experiential Marketing  affect the Electronic Word Of Mouth , Satisfaction) Affect the Electronic Word Of Mouth , and the quality of Service and Experiential Marketing  affect the Electronic Word Of Mouth  through Satisfaction.Keywords:Quality of service, Experiential Marketing, Electronic Word Of Mouth, Satisfaction.
KOMITMEN ORGANISASI, KARAKTERISTIK INDIVIDU, DAN MOTIVASI KERJA TERHADAP KEPUASAN KARYAWAN (PADA PT. KHARISMA DIAN SUARA MALANG) Sasqia Lailatul Fahiza; Hadi Sunaryo; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT                                                                    This study aims to discuss and analyze organizational commitment, individual characteristics and work motivation on employee job satisfaction. And to analyze or determine the effect partially or simultaneously on variable X with variable Y. The population used in this study were all employees at PT. Kharisma Dian Suara Malang, which is 40 employees. The method of collecting data uses a questionnaire. The analysis used includes instrument testing, normality test, multiple linear analysis, classic assumption test, and hypothesis.            The results of this study indicate that organizational commitment emphasizes employee job satisfaction, individual characteristics that emphasize satisfaction with employees, work motivation emphasizes the importance of employee job satisfaction. So, organizational commitment, individual characteristics and simultaneous cooperation motivation on employee job satisfaction. Keywords: Organizational Commitment, Individual Characteristics and Work                        Motivation on Job Satisfaction 
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi Kasus Pada Cus-Cus Cafe Malang) Ria Wahyu Agustina; N Rachma; M. Hufron
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 08 No. 11 Agustus 2019
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

ABSTRACT               This study aims to find out and analyze the influence of service quality and price on customer loyalty through satisfaction as an intervening variable of Cus-Cus Cafe Malang. The population and samples are Cus-Cus Cafe Malang customers, 92 people. Data collection through questionnaires. Data analysis in this study uses SPSS version 16. The sampling technique uses the explanatory research method and the data testing techniques used in this study include validity test, reliability test, normality test, path analysis, t test, and sobel test.               The results of the analysis show that service quality and prices in partial tangible, service quality have a significant effect on satisfaction and prices have no significant effect on satisfaction, service quality and prices have a direct effect on loyalty, service quality variables indirectly influence customer loyalty and satisfaction as intervening variables and prices indirectly have a non-significant effect on customer loyalty with satisfaction as an intervening variable.Keywords: Service Quality, Price, Customer Loyalty and Satisfaction.

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